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The Star Inn

3.0 star property

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Photo gallery for The Star Inn

Bar (on property)
Double Room, Ensuite
Restaurant
Reception
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Restaurant
  • Bar

Explore the area

View in a map
3 High Street, Upton upon Severn, Worcester, England
  • Place, Malvern Hills
    ‪7 min drive‬
  • Place, Three Counties Showground
    ‪10 min drive‬
  • Place, Morgan Motor Company
    ‪13 min drive‬

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite (Double and 2 Singles)

Iron/ironing board

Suite, Ensuite (Double and 2 Singles)

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, Ensuite (2 Doubles and 1 Single)

Suite, Ensuite (2 Doubles and 1 Single)

Suite, Ensuite (2 Doubles and 1 Single)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room, Ensuite (Super Kingsize)

Double Room, Ensuite (Super Kingsize)

Double Room, Ensuite (Super Kingsize)

  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, Ensuite

Triple Room, Ensuite

Triple Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

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About this property

The Star Inn

A restaurant, a bar/lounge, and free WiFi in public areas are available at this smoke-free inn. Housekeeping is not available.
The Star Inn offers 17 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels. Bathrooms include showers.
During your stay at The Star Inn, you'll be close to Three Counties Showground. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • 6 minutes by car from Malvern Hills and 8 minutes from Three Counties Showground
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This 3-star Worcester inn is smoke free.

Onsite venue - This restaurant specializes in British cuisine.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Guest services

  • No housekeeping service

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between 10:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 20 for check-in between 10:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property does not have a front desk. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Star Inn Worcester
Star Inn Worcester
Star Worcester
Inn The Star Inn Worcester
Worcester The Star Inn Inn
The Star Inn Worcester
Star Inn
Star
Inn The Star Inn
The Star Inn Inn
The Star Inn Worcester
The Star Inn Inn Worcester

The Star Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 67 reviews
Rating 8 - Good. 22 out of 67 reviews
Rating 6 - Okay. 17 out of 67 reviews
Rating 4 - Poor. 10 out of 67 reviews
Rating 2 - Terrible. 3 out of 67 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mrs Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

The room was beautiful shower was fantastic, the bed was so comfy, the staff was amazing, especially Callum on the reception, the location is superb, right in the heart of the village, will definitely be back soon.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good simple uncomplicated hospitality

staff as friendly and as helpful as you could wish for. best cooked breakfast i have had for a good while.
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Anne

Liked: Cleanliness, staff & service
The location was fine - central to the town. No chef - so had to get breakfast and dinner in other pubs in the town. This was due to letting the chef go - but I feel we should have been informed of this prior to our journey. No parking which meant having to park a good walk away.
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another Night Away

On street limited parking but safe. Very friendly staff cannot do enough to help. Thank you I will be back.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was really bad. Staff great especially young.girl on reception and at breakfast.
Stayed 1 night in Dec 2019
Verified

4/10 Poor

ghlin

Disliked: Staff & service, property conditions & facilities
I stayed for 2 nights, unfortunately shower head fell apart soon after arrival and as I did not hand in my key when I went out for the day the room was not serviced in any way. When advised of useless shower there was no spare nor plumber available. Bed was clean and comfortable but the hotel generally looking tired.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

We arrived two and half hours after we could check in, and our room still wasnt ready
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
We had booked and had confirmed two double rooms, when we arrived to check in about 2pm there was only one room. The pleasant hard working member of staff tried hard to find us alternative accommodation to no avail. In the end two of us (myself and partner) had the "emergency" room, which was a large shower room with a a toilet and sink. A double bed was erected for us and although comfortable was not exactly what we were looking forward to.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect town centre location

We stayed here as a base whilst attending a wedding locally so other than sleeping in our room we didn’t experience what else the Star had to offer. The staff were very welcoming, breakfast was good but the bed was a little hard. We’d happily stay there again though.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for the jazz weekend. Breakfasts improved after the first morning.
Stayed 3 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Shambles from start to finish

We have stayed at this hotel before and knew it was not good, but as we wanted to stay in the town for the jazz festival we didn't have much choice, and hoped it might have improved. We were wrong, and if anything it was worse. The bed had springs poking through the mattress, to remote didn't work, nowhere in the bathroom to put a wash bag and nowhere to put shampoo etc in the shower except the floor. Breakfast was chaotic on the first day - no menu so you had to make your mind up on the spot as to which items you wanted cooked. Only other options were cereal or toast (which you had to cook yourself with an inadequate toaster). No marmalade. Cooked breakfast ok, but ingredients cheap. So bask, that we paid to eat out on the following two mornings (Henry's in the High st, which is everything that the Star Is not. Saturday the room was not cleaned, though to give them some credit we did get a bottle of wine as a way of apology. Sunday room not cleaned until after 4pm and then the bins were emptied but the liners not replaced and the glasses were removed but not replaced so we couldn't drink the wine! Had to endure the breakfast again on our last morning because of checkout etc and this was a shambles. No tables laid, most of the food not put out, napkins run out, ordered fried eggs and got scrambled! We will not be returning.
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building with plenty of character. Nice clean rooms, and great food at breakfast, quality ingredients, and not a tinned tomato in sight. All the staff are lovely, i realised I had left a bag behind when i got home, rang them up and they knew about it straight away, and packed it in a box to post to me.
Stayed 3 nights in Jun 2019
Verified

2/10 Terrible

Alfie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disgusting hovel avoid at all costs

I was the only guest at the hotel, when I arrived i was told that they should have been closed for the night but forgot to remove it from the website. The room was disgusting, dirty with cigarette butts on the bedside table that had clearly been there for quite some time. Outside the attached pub which was underneath my window there were 2 fights around 10pm. No wifi in 2019
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 night business stay

Very friendly staff, rooms clean tidy everything you need, breakfast for me was a little too late at 8am, limited evening menu, no food on Saturday evening!, not for you if you don't like stairs or are disabled , would stay again if in the area
Stayed 5 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location. Room ok, but heating not working and it was a very cold evening and night. Heater suppliedand eventually heating fixed, only to fail again next day No fruit, or yoghurt at breakfast and only jam and marmite for toast. Breakfast full English, very good.
Stayed 3 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great central location. Full size bathroom. Would be improved with better quality food. Organizational systems could be made more "ergonomic" .
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Fantastic hospitality with friendly staff and quality full English breakfast. Great value for money if visiting the races which is a 20 minute drive.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such fantastic and welcoming place, will be returning for a holiday with my family. Very accommodating to needs.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t judge a book by its cover

Stayed for a night. When we arrived we were welcome by a nice lady who took us to the room. We were amazed by the room. It was clean and warm. Looked really nice. The bed was great and slept well. The bar was good and breakfast was fantastic. Could not fault this place.
Stayed 1 night in Nov 2018
Verified

4/10 Poor

david

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated facilities, shower takes around 5 minutes to get hot, generally not clean, very difficult to find parking.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Rhonna

Liked: Cleanliness, staff & service, room comfort

Great location

One night stay. Easy check in - pleasant welcome. Room very clean, excellent breakfast - again very welcoming staff. Good location as we had been to the Three Counties Showground.
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Say on website does dinner doesn't So noisy at 3am rowing on the street both nights not worth the money!
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Friendly service.

Very much a pub with rooms - very busy (and noisy) on a Saturday night and you’ll be lucky to find parking nearby. Friendly service - when we complained that our room was immediately above the bar and the noise was too much we were immediately moved to a quiet room on the top floor without any problems at all. Breakfast good and room clean and comfortable.
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Elizabeth

Disliked: Staff & service

Left starving!!

Terrible service at breakfast, waited over an hour for food and even then they couldn't get one order right! Spoilt the stay even though the room itself was ok.
Stayed 1 night in Jul 2018