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Hotel Altus Palace - Destigo Hotels

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Pool
Creator video - submitted by Anastasia Po Photo
Front of property
Breakfast, lunch, dinner served; international cuisine
Exclusive Apartment

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055
  • Place, Wroclaw Market Square
    ‪9 min walk‬
  • Place, Wroclaw Town Hall
    ‪9 min walk‬
  • Place, Central Station of Wroclaw
    ‪9 min walk‬
  • Airport, Wroclaw (WRO-Copernicus)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.8 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(23 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Exclusive Apartment

Exclusive Apartment

Exclusive Apartment

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
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  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 1,007 reviews
The price is €79
includes taxes & fees
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About this property

Hotel Altus Palace - Destigo Hotels

This hotel features a full-service spa, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Hotel Altus Palace - Destigo Hotels offers 81 accommodations with minibars and safes. Each accommodation is individually decorated. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Altus Palace - Destigo Hotels. During your stay, you're just a quick walk from Wroclaw Market Square. Free WiFi in public areas, a full-service spa, and a restaurant are available.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at WIERZBOWA 15
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Wroclaw SPA Center and 9 minutes by foot from Wroclaw Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Hotel Altus Palace - Destigo Hotels offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and coworking spaces are available. A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Hotel Altus Palace - Destigo Hotels. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Altus Palace - Destigo Hotels was completed in July 2022.

Smoking is allowed in designated areas at this 5-star Wroclaw hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
WIERZBOWA 15 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
LOBBY BAR - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 130 to 130 for adults and PLN 130 to 130 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • WIERZBOWA 15

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - July 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per day
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 130 to 130 for adults, and PLN 130 to 130 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Hotel Altus Palace - Destigo Hotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw

Hotel Altus Palace - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 424 out of 504 reviews
Rating 8 - Good. 58 out of 504 reviews
Rating 6 - Okay. 12 out of 504 reviews
Rating 4 - Poor. 5 out of 504 reviews
Rating 2 - Terrible. 5 out of 504 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dana, Fullerton

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean with excellent amenities. The espresso machine in the room making outstanding coffee is a nice touch. The hotel seems to have been recently renovated. Everything looks clean and polished. The bathroom looks spectacular; the lighting is variable and cool looking. One very peculiar thing I noticed: The hotel seems to be located on top of the subway. Periodically one can hear the trains underfoot. I thought I wouldn't be able to sleep, but perhaps the trains don't run at night. It was quiet and I slept very well. Parking was possible right in front of the hotel, which was very convenient. The only thing I didn't like was dinner--the vegetarian option in the hotel restaurant. It was marinated eggplant on top of greasy polenta and some barely cooked brussels sprouts. I suggest you eat somewhere else. The old town is within walking distance, approximately 10-15 minutes.
Stayed 1 night in Jan 2026

10/10 Excellent

PAMELA

Business traveller
Liked: Cleanliness, staff & service, amenities
Spotless hotel Stunning features Excellent location Beautiful restaurant, serving great breakfast Spa area was great Will return
Stayed 2 nights in Jan 2026

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent hotel! Great staff, very welcoming, especially in the spa. Lovely rooms and a great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ivan, San Francisco

Stayed 1 night in Jan 2026

8/10 Good

Peter, Bronxville

Stayed 2 nights in Jan 2026

4/10 Poor

ROCHELLE

Room Was Neglected Plenty Of Times. Only Thing They Do Is Make The Bed & Open The Blinds. You Have To Leave A Note
Stayed 6 nights in Jan 2026

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
The room was spotless, on the quiet side of the building, and the staff were very friendly and helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2026

10/10 Excellent

Diane

Stayed 3 nights in Jan 2026

8/10 Good

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would suggest requesting quiet room if sensitive to noise. Room 110 is very noisy because of service elevator and trams. Hotel is so beautifully designed. Bartek the restaurant waiter is exceptional . Food is delicious with incredible presentation. Breakfast is quite good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Diane

Stayed 2 nights in Jan 2026

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and service was great
Stayed 1 night in Jan 2026

10/10 Excellent

Jordan

Stayed 1 night in Jan 2026

10/10 Excellent

Lazy

Stayed 1 night in Dec 2025

10/10 Excellent

wojtek

Liked: Cleanliness, staff & service, amenities
Great location, unique building. Nice hotel overall.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent food
Stayed 5 nights in Dec 2025

10/10 Excellent

CHARLES, Yuma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful little hotel, full amenities, wonderful staff, great location
Stayed 4 nights in Dec 2025

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities
Exceptional property, newly refurbished. The room was spacious and well-appointed, with great bed. Nice amenities, fast wifi. Great location. We will be back. One small downside - we had to give our keys to the concierge to park the car, and the on-board computer was reset (presumably by mistake) by the staff. They didn’t tell us or apologize.
Stayed 1 night in Dec 2025

10/10 Excellent

Johnathan

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Amazing service, good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Marta

Stayed 1 night in Dec 2025

10/10 Excellent

David

Great hotel, level of luxury, staff and all on an personable level.
Stayed 9 nights in Dec 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amazing hotel. A true 5* experience. Beautiful, stunning rooms and faultless!
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Gorgeous interiors, quiet and nice amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Gorgeous hotel, great proximity to old market
Stayed 2 nights in Dec 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities
Great amenities, welcoming staff
Stayed 2 nights in Dec 2025