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Capital O Hotel Central, Xalapa

3.5 star property

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Photo gallery for Capital O Hotel Central, Xalapa

A covered outdoor seating area with tables and chairs, potted plants, and a tiled roof.
A hotel room with a bed, bedside table, lamp, and a painting on the wall.
A spacious hall with rows of chairs arranged for an event, a large pillar, and a green wall with plants.
A hotel entrance with a yellow facade, a large bronze sculpture, and a blue interior.
A restaurant with multiple dining tables and chairs, a tiled floor, and artwork on the walls.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Housekeeping

Explore the area

View in a map
Av. 20 de Noviembre 522, Col. Tatahuicapan, Xalapa, VER, 91060
  • Place, Los Berros Park
    ‪19 min walk‬
  • Place, Xalapa Cathedral
    ‪5 min drive‬
  • Place, Juarez Park
    ‪5 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪15 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a TV, a dresser, a mirror, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, each with a unique wooden headboard design, white bedding, and matching pillows. A nightstand with a lamp and a phone is between the beds.

Standard Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Quadruple Room

A neatly made bed with white bedding and two navy pillows with "CAPITAL O" text, a wooden headboard with a leaf pattern, a bedside lamp, and a wooden nightstand with a phone.

Economy Quadruple Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a wooden bed, a small table with chairs, and a painting on the wall.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio (Master)

A neatly made bed with white and navy bedding, two navy pillows with "CAPITAL O" text, and a wooden headboard.

Studio (Master)

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Studio

A hotel room with a bed, a TV, a dresser, a mirror, and a window with curtains.

Junior Studio

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Studio

A hotel room with a bed, a TV, a dresser, a mirror, and a window with curtains.

Comfort Studio

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Capital O Hotel Central, Xalapa

Along with a restaurant, this hotel has a 24-hour business center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and tour/ticket assistance are onsite.
Capital O Hotel Central, Xalapa offers 58 accommodations with complimentary bottled water and hair dryers. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Capital O Hotel Central, Xalapa, you'll be within walking distance of Xalapa Gallery of Contemporary Art. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Just a 1-minute drive from Xalapa Gallery of Contemporary Art and a few minutes from San Jose Church
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Capital O Hotel Central, Xalapa also features tour/ticket assistance and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Xalapa hotel.

Guests are served free continental breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Capital O Hotel Central, Xalapa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Fan
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Central Xalapa
Hotel Hotel Central Xalapa Xalapa
Xalapa Hotel Central Xalapa Hotel
Hotel Hotel Central Xalapa
Hotel Central Xalapa Xalapa
Hotel Central
Central

Capital O Hotel Central, Xalapa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 135 out of 313 reviews
Rating 8 - Good. 93 out of 313 reviews
Rating 6 - Okay. 44 out of 313 reviews
Rating 4 - Poor. 17 out of 313 reviews
Rating 2 - Terrible. 24 out of 313 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities
The stay is noisy as there is a bar/club next to the property
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, would maybe give bigger water bottles for the rooms. Otherwise decent place.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Sin opinion
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Abdías

It was a nice place but the Waiter voy show a bad Attitude when Serving. Some people were nice. There wasn' t towel change un the room.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Biviane

Disliked: Staff & service, amenities, property conditions & facilities
Too noisy, bad odor, short curtains and uncomfortable mattress.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

George

Disliked: Staff & service

I will not stay at that hotel again

Stayed for 5 nights and everyday the keycard had to be reset at the counter. I was given only 2 bottles of water instead of one per night. I only had two little cointainers of shampoo instead of 5.
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

Brian

Nice hotel, I have stayed here several times. This time, there was no hot water and no soap in the bathroom. The reservation said breakfast was included but it wad not. Ther offered me the smallest buffet I have ever seen for about $8 use, I declined it and ate elsewhere and had a very good breakfast at a lower price. Its ok to stay here but take your own soap an count on dining elsewhere. The staff were nice except the woman at the front desk. I like the rooms and the wifi works OK though slow at 4mb per second. There is no elevator,you need to go up the stairs....
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great economy hotel a few minutes walk from the caxa bus station. The rooms are recently refurbished the bathrooms are nice and clean. It has Cable tv Lots of stairs and no elevator so not really suitable for the handicapped or those who have trouble walking up stairs. If you lose your key, they will charge $100 Mx or about $6. I didn’t know about that in it left a bad taste in my mouth. The WiFi works most of the time but not all the time. My room did not have air conditioning but I was fine without it. It had an upright fan which kept a cool breeze blowing. Xalapa has a mild climate so it is quite comfortable most of the time without air on. My rate had a continental brake fast included. I kid the $120mx to upgrade to the buffet. DO NOT waste your money, the upgrade was just not worth it. There are plenty of nearly restaurants that offer much better breakfasts for the same price or less! All In all a great place to stay, just don’t lose your key and eat elsewhere and it will be a great stay!
Stayed 2 nights in May 2023
Verified review

8/10 Good

Ely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es muy buena y estaba cerca de lo que nosotros necesitabamos para nuestras gestiones y estancia en Xalapa. Gracias
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, desayuno continental variado y con excelente sabor.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Moises mtz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene aire acondicionado
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Ariadna

Liked: Cleanliness, staff & service, amenities
Buena atención del personal, solo que no habia ventilador ni aire acondicionado en la habitación y fue un día muy caluroso, además que la habitación estaba muy pequeña
Stayed 1 night in Apr 2026
Verified review

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si el desayuno bien todo fresco y el estacionamiento muy amplio lo recomiendo
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Guadalupe

No lo tome
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Ely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos varios días y nos gustó mucho la estancia. Está en buena zona para moverse por diferentes sitios de l ciudad. El personal muy amable y los desayunos muy buenos. Gracias 😊
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

gersom

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Mi habitación estaba muy caliente y solo daban un abanico, tenía solo una ventana y no servía de mucho, la verdad no es un lugar al que regresaría
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rico desayuno! Habitación bien y limpia y buen estacionamiento
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Servicio
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

PERLA PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, con vista a la calle mucho ruido exterior durante todo el día y noche, imposible dormir, no recomendable
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El acceso al estacionamiento al inicio le falta iluminación aunque luego es muy fácil estacionarse. Por otra parte, ya fuera del hotel y cuando uno sale del establecimiento hay una parte de la calle muy inclinada y debe subirse por ahí.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

NORMA CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien gracias
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liseth

Liked: Cleanliness, amenities, property conditions & facilities
Le doy 4 porque la habitación dentro lo que cabe está agradable, pero como daba ala calle hubo demasiado ruido y la gente que atendía el restaurante para el desayuno de la mañana, desatentos y nada serviciales a diferencia de los de la noche.
Stayed 1 night in Jan 2026