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Hotel Clara Luna

3.0 star property

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Photo gallery for Hotel Clara Luna

Living area
Front of property
Restaurant
Reception
Standard Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
42 Av. Manuel Ávila Camacho Centro, Xalapa, Ver., 91000
  • Place, Juarez Park
    ‪5 min walk‬
  • Place, Xalapa Cathedral
    ‪7 min walk‬
  • Place, Los Tecajetes Park
    ‪7 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds

7.8 out of 10
Good
(15 reviews)
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Clara Luna

Hotel in Xalapa with free parking
Along with a restaurant, this hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine. Change of towels is available on request.
Hotel Clara Luna offers 25 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Hotel Clara Luna, you're just a quick walk from Juarez Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business center and a vending machine
  • Just a 4-minute walk from Juarez Park and 5 minutes by foot from Diego Rivera Gallery
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. Self parking is free.
Hotel Clara Luna has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Hotel Clara Luna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 138 reviews
Rating 8 - Good. 38 out of 138 reviews
Rating 6 - Okay. 19 out of 138 reviews
Rating 4 - Poor. 5 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Sonia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay, except the rooms didnot have a refrigerator or coffee pot or microwave and i didn't pay attention to this things untill I got there .
Stayed 4 nights in Sep 2025

8/10 Good

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe a coffe maker and microwave would make it a lot better
Stayed 4 nights in Sep 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location, parking lot in hotel, quiet and safe. The only thing that ruined our stay were the huge cockroaches in the room. Every day we were killing at least 4. Beware!!
Stayed 9 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, céntrico y cómodo.
Stayed 1 night in Aug 2025

8/10 Good

Orlanzo

Liked: Cleanliness, staff & service, amenities
My bed was hard and the AC and TV didnt work so they gave me a different room
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jul 2025

6/10 Okay

Xavier

Business traveller

Mi estadia en Xalapa

Me llamó la atención que los empleados eran poco amables. Solo como ejemplo: pregunté donde se podia cambiar dolares a pesos y no sabian. Sin embargo cambie en Elektra a 50 m del hotel. Pregunté donde habia una lavanderia y me indicaron que no sabian. Me parece que esas cosas basicas el hotel deberia tener para informar a los visitantes.
Stayed 12 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel, cómodo y accesible
Stayed 2 nights in Jun 2025

10/10 Excellent

Annuar Martinez

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Jun 2025

8/10 Good

Raul

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Excelente ubicación. El problema es que había cucarachas en la habitación
Stayed 1 night in Jun 2025

4/10 Poor

Tomas, Houston

Disliked: Cleanliness, property conditions & facilities
The rooms are to noisy it is not sound proof as they advertised, n the flashing of the toilets you could hear all the time
Stayed 5 nights in Mar 2025

6/10 Okay

Eunice

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No servía el aire acondicionado y tuve que esperar hasta despues de las 3 para poder hacer check in porque no estaba la persona encargada para cobrar
Stayed 1 night in Oct 2025

8/10 Good

teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenian para pagar con tarjeta
Stayed 3 nights in Sep 2025

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Oct 2025

10/10 Excellent

Sthefania

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, muy buena atención Me gustó mucho el lugar
Stayed 1 night in Oct 2025

6/10 Okay

Sabrina

Business traveller
sabanas y toallas viejas
Stayed 1 night in Oct 2025

10/10 Excellent

Antonio

Stayed 1 night in Oct 2025

10/10 Excellent

Miguel

Stayed 1 night in Oct 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jorge Bernardino

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nivel de atención al huesped mas bajo de lo que esperaba
Stayed 1 night in Sep 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia

Falta un poco de mantenimiento pero el hotel es bonito cómodo bien ubicado y el personal amable
Stayed 2 nights in Sep 2025

8/10 Good

ENRIQUE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Briseida

Stayed 1 night in Aug 2025

8/10 Good

GUADALUPE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025