Hotel in Xalapa with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine. Change of towels is available on request.
Hotel Clara Luna offers 25 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Hotel Clara Luna, you're just a quick walk from Juarez Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
Enjoy a bite to eat at the restaurant
Amenities include a business center and a vending machine
Just a 4-minute walk from Juarez Park and 5 minutes by foot from Diego Rivera Gallery
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. Self parking is free.
Hotel Clara Luna has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
A restaurant
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Business services
Business centre
Accessibility
No lift
More
Banquet hall
Mosquito nets
Room amenities
Bathroom
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
More
Air conditioning
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa
Reviews
Hotel Clara Luna Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Rating 10 - Excellent. 56 out of 107 reviews
10 - Excellent
56
Rating 8 - Good. 31 out of 107 reviews
8 - Good
31
Rating 6 - Okay. 14 out of 107 reviews
6 - Okay
14
Rating 4 - Poor. 5 out of 107 reviews
4 - Poor
5
Rating 2 - Terrible. 1 out of 107 reviews
2 - Terrible
1
Reviews
8/10 Good
Orlanzo
18 Jul 2025
Liked: Cleanliness, staff & service, amenities
My bed was hard and the AC and TV didnt work so they gave me a different room
Me llamó la atención que los empleados eran poco amables. Solo como ejemplo: pregunté donde se podia cambiar dolares a pesos y no sabian. Sin embargo cambie en Elektra a 50 m del hotel. Pregunté donde habia una lavanderia y me indicaron que no sabian. Me parece que esas cosas basicas el hotel deberia tener para informar a los visitantes.
Es un excelente lugar para descansar en Xalapa, el edificio es muy bonito y el personal es súper amable, resolvieron nuestras dudas de la mejor manera.
Lo único que faltaría sería un poco de mantenimiento en las habitaciones, ya que la habitación en la que estuvimos el seguro del baño no funcionaba bien y tal vez televisores un poco más grandes.