Hotel Clara Luna

3.0 star property

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Photo gallery for Hotel Clara Luna

Living area
Front of property
Restaurant
Reception
Deluxe Studio, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
42 Av. Manuel Ávila Camacho Centro, Xalapa, Ver., 91000
  • Place, Los Tecajetes Park
    ‪5 min walk‬
  • Place, Juarez Park
    ‪7 min walk‬
  • Place, Xalapa Cathedral
    ‪8 min walk‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪25 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 2
  • 1 King Bed

Family Double Room, 2 Double Beds

7.8 out of 10
Good
(11 reviews)
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Clara Luna

Hotel in Xalapa with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a business center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall and a vending machine. Change of towels is available on request.
Hotel Clara Luna offers 25 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Hotel Clara Luna, you're just a quick walk from Juarez Park. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a business center and a vending machine
  • Just a 4-minute walk from Juarez Park and 5 minutes by foot from Diego Rivera Gallery
There's a restaurant on site. Public spaces have free WiFi. There's an onsite business center. Self parking is free.
Hotel Clara Luna has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Clara Luna Hotel
Hotel Clara Luna Xalapa
Hotel Clara Luna Hotel Xalapa

Reviews

Hotel Clara Luna Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 56 out of 107 reviews
Rating 8 - Good. 31 out of 107 reviews
Rating 6 - Okay. 14 out of 107 reviews
Rating 4 - Poor. 5 out of 107 reviews
Rating 2 - Terrible. 1 out of 107 reviews

Reviews

8/10 Good

Orlanzo

Liked: Cleanliness, staff & service, amenities
My bed was hard and the AC and TV didnt work so they gave me a different room
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jul 2025

6/10 Okay

Xavier

Business traveller

Mi estadia en Xalapa

Me llamó la atención que los empleados eran poco amables. Solo como ejemplo: pregunté donde se podia cambiar dolares a pesos y no sabian. Sin embargo cambie en Elektra a 50 m del hotel. Pregunté donde habia una lavanderia y me indicaron que no sabian. Me parece que esas cosas basicas el hotel deberia tener para informar a los visitantes.
Stayed 12 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel, cómodo y accesible
Stayed 2 nights in Jun 2025

10/10 Excellent

Annuar Martinez

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Jun 2025

8/10 Good

Raul

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Excelente ubicación. El problema es que había cucarachas en la habitación
Stayed 1 night in Jun 2025

4/10 Poor

Tomas, Houston

Disliked: Cleanliness, property conditions & facilities
The rooms are to noisy it is not sound proof as they advertised, n the flashing of the toilets you could hear all the time
Stayed 5 nights in Mar 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El desayuno incluído no es la mejor opción

Stayed 2 nights in Jul 2025

6/10 Okay

Jaime Alberto

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Consejo, tener más cuidado con la limpieza de la habitación, había muchos cabellos en la cama y en el baño
Stayed 1 night in Jul 2025

10/10 Excellent

Ildefonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

LIBNI

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Gardenia

Liked: Cleanliness, staff & service, property conditions & facilities
Pueden mejorar la limpieza
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Juan Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sus instalaciones y todo el mobiliario de epoca le da un plus y un aire de elegancia, muy agradable
Stayed 1 night in Jul 2025

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien ubicada.
Stayed 2 nights in Jul 2025

8/10 Good

Maricruz

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

emmanuel

Travelled with family
Liked: Cleanliness, property conditions & facilities
El trato de los empleados fue pesimo
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 2 nights in Jun 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

CARMEN LUCIA HERNANDEZ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue muy buen servicio, sus oportunidades de mejora, son en las amenidades, ya que fueron escasas
Stayed 1 night in Jun 2025

8/10 Good

Celeste

Liked: Cleanliness, amenities, property conditions & facilities
Es un excelente lugar para descansar en Xalapa, el edificio es muy bonito y el personal es súper amable, resolvieron nuestras dudas de la mejor manera. Lo único que faltaría sería un poco de mantenimiento en las habitaciones, ya que la habitación en la que estuvimos el seguro del baño no funcionaba bien y tal vez televisores un poco más grandes.
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Travelled with family
Liked: Amenities, property conditions & facilities
Excelente el hotel comodidad y acceso
Stayed 1 night in Jun 2025

8/10 Good

Pablo

Stayed 1 night in May 2025

10/10 Excellent

Francisco amador

Liked: Cleanliness
Stayed 1 night in Jun 2025