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Hotel Villa Las Margaritas Plaza Cristal

4.0 star property

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Photo gallery for Hotel Villa Las Margaritas Plaza Cristal

Front of property
Triple Room
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Junior Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Priv Antonio Chedraui Caram No 7 y 9, Col.Encinal, Xalapa, VER, 91180
  • Place, Los Berros Park
    ‪6 min drive‬
  • Place, Xalapa Cathedral
    ‪7 min drive‬
  • Place, Juarez Park
    ‪7 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, in-room safe, desk, free WiFi

Double Room

9.2 out of 10
Wonderful
(16 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Quadruple Room

Premium bedding, in-room safe, desk, free WiFi

Basic Quadruple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Business Room

Business Room

Business Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room Standard with Street View

Premium bedding, in-room safe, desk, free WiFi

Triple Room Standard with Street View

  • 40 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Quadruple Room Standard with internal view

Premium bedding, in-room safe, desk, free WiFi

Quadruple Room Standard with internal view

  • 40 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Standard with internal view

Premium bedding, in-room safe, desk, free WiFi

Room Standard with internal view

  • 40 sq m
  • Sleeps 2
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hotel Villa Las Margaritas Plaza Cristal

This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Villa Las Margaritas Plaza Cristal offers 47 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Hotel Villa Las Margaritas Plaza Cristal, you'll be within walking distance of Diego Rivera Center. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • 12 minutes by foot from Diego Rivera Center and a 2-minute drive from Xalapa Gallery of Contemporary Art
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. An arcade/game room, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Villa Las Margaritas Plaza Cristal. Limited free parking is available on a first-come, first-served basis.

This 4-star Xalapa hotel is smoke free.

RESTAURANTE LA FUENTE - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • RESTAURANTE LA FUENTE

Things to do

  • Arcade/game room
  • Stereo
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Villa Las Margaritas Plaza Cristal
Hotel Villa Las Margaritas Plaza Cristal Xalapa
Villa Las Margaritas Plaza Cristal
Villa Las Margaritas Plaza Cristal Xalapa
Villa s garitas Plaza Cristal
Las Margaritas Plaza Cristal
Hotel Villa Las Margaritas Plaza Cristal Hotel
Hotel Villa Las Margaritas Plaza Cristal Xalapa
Hotel Villa Las Margaritas Plaza Cristal Hotel Xalapa

Hotel Villa Las Margaritas Plaza Cristal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 351 reviews
Rating 8 - Good. 105 out of 351 reviews
Rating 6 - Okay. 32 out of 351 reviews
Rating 4 - Poor. 8 out of 351 reviews
Rating 2 - Terrible. 12 out of 351 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

marisol

Liked: Cleanliness, amenities, property conditions & facilities
Yes very clean
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

marisol

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and customer greetings
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great hotel. The staff was really accommodating and were welcoming to no Spanish speaking guests.
Stayed 2 nights in May 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a great location. Staff were super friendly, helpful, and professional. Located directly across from Plaza Cristal which offers many food and drink options. The room was lovely. Courtyard in the middle was very nice and relaxing.
Stayed 1 night in Apr 2025
Verified

8/10 Good

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed the property is a great place to stay .All the staff from the front desk to food service and house keeping we're genuinely interested in my wellbeing and comfort.
Verified

10/10 Excellent

Xochil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and it is nearly to restaurants, pharmacies. There’s walkable to a mall. It is a very practical option if you need to visit Xalapa City and you don’t want to spend a lot of money
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Very interesting hotel with an eclectic mix of decorations. Reminds you of an antique store or a museum. Super clean and super cozy.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Juliana Naranjo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean the room everyday. It’s close to the mall and store.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel-Will return

Friendly staff, hot water with strong pressure, air conditioning, and comfortable bed and pillows. Should be described as "Colonial" or Victorian" as opposed to "Antique" because it has a very nice feel and comfort to it and not an old, boring one. Located in a perfect location. Will return soon. Thank you!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities
X
Stayed 1 night in Oct 2024
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place to stay if you’re on a budget. The building itself is pretty cool and the location is convenient for what we needed. It’s right across the street from Crystal Plaza so we went shopping and had some food. A lot of people complain that the bed was too hard that didn’t bother me, but the pillows were definitely too hard. I wish that the decorations were more accurate to the photos. Otherwise I enjoyed my stay and Jenny at the front desk was really kind.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Adrian Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenientemente cerca de Los juzgados, y al lado de Plaza Cristal. La tarifa muy justa y el internet estable para trabajar
Stayed 1 night in Mar 2026
Verified

8/10 Good

Joselito

Liked: Cleanliness, amenities, property conditions & facilities
muy limpio
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service
La cama y las almohadas son muy comodas. La limpieza en el cuarto estaba impecable. El hotel esta muy bien ubicado. El personal fue amable. Solo hay 2 detalles de la habitacion (cama king) no cuenta con telefono y no hay espejo en el baño.
Stayed 1 night in Feb 2026
Verified

8/10 Good

MARIA DEL CARMEN

Liked: Cleanliness, property conditions & facilities
La habitación que nos tocó fue buena pero ya estaba viejita en cuestión de inmobiliario
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Liseth

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba bien, pero la recepcionista antipática que nos recibió en la noche y según yo leí que tenía estacionamiento y resulta que No, si tienes suerte alcanzas y dónde encuentres por qué es en una calle medio privada..
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dennis Daniel

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba totalmente limpia, de igual forma el trato del personal fue muy amable y servicial, la verdad me volvería a hospedar de nuevo con ellos
Stayed 1 night in Jan 2026
Verified

6/10 Okay

ricardo

Liked: Cleanliness
Disliked: Staff & service
Una buena opción, habitaciones aceptables, aunque una recepcionista muy grosera
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lucia

Liked: Cleanliness, property conditions & facilities
Ofrecen estacionamiento pero es en la calle y como queda en la vialidad intentaron abrir el auto y le rompieron la manija
Stayed 1 night in Jan 2026