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Hotel Villa Las Margaritas Plaza Cristal

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Villa Las Margaritas Plaza Cristal

Classic hotel building with ornate metal railings and air conditioning units on each floor.
Experience the elegant ambiance of our atrium, featuring ornate columns and a spacious seating area with tables and chairs.
Welcome to our reception area, featuring a curved reception desk and elegant furnishings.
Classic hotel room with two beds, a sitting area, and a fireplace.
Relax in a cozy space with a comfortable chair and a convenient table.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Priv Antonio Chedraui Caram No 7 y 9, Col.Encinal, Xalapa, VER, 91180
  • Xalapa Cathedral
    ‪3 min drive‬
  • Juarez Park
    ‪3 min drive‬
  • Plaza Las Americas Mall
    ‪4 min drive‬
  • Xalapa, Veracruz (JAL-El Lencero)
    ‪15 min drive‬

Room options

View all photos for Triple Room

Classic design with two single beds, matching headboards, and a traditional aesthetic.

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Single Room

Classic room with a round table, comfortable bed, and a nightstand with a lamp.

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Basic Quadruple Room

Classic hotel room with two beds, a sitting area, and a fireplace.

Basic Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Classic hotel room with two single beds, dining area, and a sofa.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Queen Beds

View all photos for Double Room

Classic hotel room with two beds, a sitting area, and a fireplace.

Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Business Room

Restful retreat with a neatly made bed, wooden headboard, and a convenient nightstand.

Business Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Villa Las Margaritas Plaza Cristal

Hotel in Xalapa with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Villa Las Margaritas Plaza Cristal offers 47 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Hotel Villa Las Margaritas Plaza Cristal, you'll be within walking distance of Museo Interactivo de Xalapa. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Within a 15-minute walk of Museo Interactivo de Xalapa and Parroquia de San José
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. An arcade/game room, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Villa Las Margaritas Plaza Cristal. Limited free parking is available on a first-come, first-served basis.

This 4-star Xalapa hotel is smoke free.

RESTAURANTE LA FUENTE - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • RESTAURANTE LA FUENTE

Things to do

  • Arcade/game room
  • Stereo
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 170 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 77 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 170 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Villa Las Margaritas Plaza Cristal
Hotel Villa Las Margaritas Plaza Cristal Xalapa
Villa Las Margaritas Plaza Cristal
Villa Las Margaritas Plaza Cristal Xalapa
Villa s garitas Plaza Cristal
Las Margaritas Plaza Cristal
Hotel Villa Las Margaritas Plaza Cristal Hotel
Hotel Villa Las Margaritas Plaza Cristal Xalapa
Hotel Villa Las Margaritas Plaza Cristal Hotel Xalapa

Hotel Villa Las Margaritas Plaza Cristal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 265 reviews
Rating 8 - Good. 88 out of 265 reviews
Rating 6 - Okay. 25 out of 265 reviews
Rating 4 - Poor. 5 out of 265 reviews
Rating 2 - Terrible. 10 out of 265 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great hotel. The staff was really accommodating and were welcoming to no Spanish speaking guests.
Stayed 2 nights in May 2025

10/10 Excellent

Xochil

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and it is nearly to restaurants, pharmacies. There’s walkable to a mall. It is a very practical option if you need to visit Xalapa City and you don’t want to spend a lot of money
Stayed 1 night in Apr 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a great location. Staff were super friendly, helpful, and professional. Located directly across from Plaza Cristal which offers many food and drink options. The room was lovely. Courtyard in the middle was very nice and relaxing.
Stayed 1 night in Apr 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly

Stayed 3 nights in Apr 2025

6/10 Okay

ADA IRENE

Business traveller
Liked: Cleanliness, property conditions & facilities
Solo la primera noche sentia que algo me picaba bajo las sabanas y al otro dia mas tarde tenia piquetes d algo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel-Will return

Friendly staff, hot water with strong pressure, air conditioning, and comfortable bed and pillows. Should be described as "Colonial" or Victorian" as opposed to "Antique" because it has a very nice feel and comfort to it and not an old, boring one. Located in a perfect location. Will return soon. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very interesting hotel with an eclectic mix of decorations. Reminds you of an antique store or a museum. Super clean and super cozy.
Stayed 1 night in Dec 2024

8/10 Good

Benjamin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place to stay if you’re on a budget. The building itself is pretty cool and the location is convenient for what we needed. It’s right across the street from Crystal Plaza so we went shopping and had some food. A lot of people complain that the bed was too hard that didn’t bother me, but the pillows were definitely too hard. I wish that the decorations were more accurate to the photos. Otherwise I enjoyed my stay and Jenny at the front desk was really kind.
Stayed 1 night in Nov 2024

10/10 Excellent

Enoc

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana Naranjo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean the room everyday. It’s close to the mall and store.
Stayed 6 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Feb 2024

6/10 Okay

Jerry

Stayed 1 night in Apr 2023

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed the property is a great place to stay .All the staff from the front desk to food service and house keeping we're genuinely interested in my wellbeing and comfort.

6/10 Okay

Ruben

Stayed 1 night in May 2022

10/10 Excellent

RICARDO MELO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En lo personal, a mi me gustó la decoración y el concepto del hotel. Las camas son un poco duras pero no es algo que me haya incomodado. Lo que no me gustó fue su servicio de WiFi.
Stayed 2 nights in Mar 2022

10/10 Excellent

MANUEL

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel was very spacious for the cost and affordable. The parking was a bit peculiar but they have a garage so it worked out. HOWEVER if you get a front (to parking) room... there is a bar right across... music was sooo loud. We only used it for sleeping so it wasn't bad.
Stayed 2 nights in Mar 2022

10/10 Excellent

Ana V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Thank you.
Stayed 1 night in Feb 2022

10/10 Excellent

Luis, Huatusco de Chicuellar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien el diseño del edificio excelente la decoracion y la atencion muy recomendable, sin duda volvería a reservar en este hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice oldie

My family reported enjoying this place. We’ll recommend it.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, they went above and beyond. The hotel was beautiful.
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

6/10 Okay

D, Berwyn, IL.

Liked: Cleanliness

10/10 Excellent

Rocío

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amable el personal, el hotel muy acogedor y buena ubicación.
Stayed 1 night in May 2025

2/10 Terrible

Silvia Margarita

Travelled with family
Disliked: Staff & service, amenities
Estuvimos esperando más de una hora para hacer check in por que según ellos no había esa reservación, se les mostró el recibo que se genera en expedía, el número de reserva y pues hasta que lo pudieron resolver, que según ellos esa reserva no era de expedía que era de Best, y yo ni tengo esa aplicación, muy mala experiencia
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Stayed 1 night in Apr 2025