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Barceló Maya Beach - All Inclusive

4.0 star property

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Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
Sun deck
Free daily buffet breakfast
2 outdoor pools, pool loungers
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite (Premium Level, Ocean Front)

Suite (Premium Level, Ocean Front)

Suite (Premium Level, Ocean Front)

  • Partial ocean view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium Level, Ocean Front)

Junior Suite (Premium Level, Ocean Front)

Junior Suite (Premium Level, Ocean Front)

7.4 out of 10
Good
(19 reviews)
  • Partial ocean view
  • 55 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(119 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Beach - All Inclusive

Catch some rays at the beach or spend the day relaxing at Barceló Maya Beach - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
2 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U Spa has 25 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
Barceló Maya Beach - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine at Beach Buffet, one of the property's 3 restaurants and 3 bars/lounges
  • Splash around at the water park or swim in the 2 outdoor pools
  • Indulge with aromatherapy, Swedish massages, or manicures and pedicures at U Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Xpu-ha Beach and 7 minutes by foot from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A children's pool, a health club, and a hot tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.
Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Buffet
  • Lobby Bar Beach
  • Mexico Lindo
  • Rancho Grande

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Barceló Maya Beach - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in the restaurant.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1010 reviews
Rating 8 - Good. 264 out of 1010 reviews
Rating 6 - Okay. 149 out of 1010 reviews
Rating 4 - Poor. 55 out of 1010 reviews
Rating 2 - Terrible. 75 out of 1010 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Larisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very clean, maintenance is excellent, staff is very friendly and accommodating. Quality of food changed from 2 years ago - not as big selection of dishes especially for breakfast. Specialty restaurants are great. All in all - great vacation.
Stayed 10 nights in Nov 2025

10/10 Excellent

Dorothy, Brooklyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and friendly
Stayed 5 nights in Nov 2025

8/10 Good

Rubinco

Stayed 7 nights in Oct 2025

6/10 Okay

Jonathan Torail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food is horrible, the buffet is trash!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, amenities, property conditions & facilities
The All inclusive meals. Great customer service. Well kept hotels and resorts.
Stayed 5 nights in Oct 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Carl

Stayed 7 nights in Oct 2025

8/10 Good

Bunmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 4 nights in Oct 2025

10/10 Excellent

Akarshit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Barcelo Maya Colonial! Everything was perfect — clean rooms, friendly staff, great food, and beautiful surroundings. Highly recommend!
Stayed 4 nights in Oct 2025

2/10 Terrible

evelyn

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hotel booked was closed with no previous notice. Several amenities showed on pictures are not part of the all-inclusive. Dining is mainly buffet and à la carte restaurants only 2 “tickets” per 5 nights reservations
Stayed 5 nights in Oct 2025

10/10 Excellent

Ezequiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil and close to the mall. There are many hotels in the same area that are part of Barceló, where we stay were few people. Everything fine but the staff were always reminding the check out hour, the insistence made me uncomfortable
Stayed 2 nights in Oct 2025

6/10 Okay

Viviana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im still very disappointed that i booked Maya Beach andbthey moved ms to another hotel withought asking me if i was okay with it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anali Gutierrez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA and the beach where you can enjoy the turtles and swim with them
Stayed 5 nights in Sep 2025

10/10 Excellent

Joyce

Stayed 7 nights in Sep 2025

2/10 Terrible

Shawn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
My wife and I were hospitalized on our honeymoon from a stomach virus from the resort. The staff at the front desk were horrible. Overall i would not recommend. I would like money back for the day we missed
Stayed 5 nights in Sep 2025

4/10 Poor

Jose Ramon Rodriguez

Travelled with family and small children
Disliked: Staff & service
The hotel Buffett restaurant was closed most of the time and we had to go to the next hotel restaurant to have breakfast and dinner. The lunch was only available at the next hotel beach restaurant, not at the main buffet, so we had to walk a lot for every meal. At 5 PM at our hotel swimming pool bar the was not beer available, not draft, not canned beer, any beer at all!! The lobby bar was closed the last day of our stay. Customer service office only allowed us to reserve 1 specialty restaurant during our entire stay, which was 4 nights and 5 days.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited entertainment after night fall. choice is sports bar ,nightclub or the makeshift casino
Stayed 8 nights in Sep 2025

10/10 Excellent

Samir, calgary

Stayed 6 nights in Aug 2025

10/10 Excellent

Yarek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family vacation. Very clean, safe, great service, good variety of food and drinks. The beach wasn't great only because it was sargassum season and even though they cleaned the beach during our stay, the water wasn't great for swimming. But, overall it was a great experience and would definetly recommend.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, amenities
So much to do here! No reason to leave and everything was top notch! Amazing! We will be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Julia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautifully kept grounds. Thank you for making my first ever vaction so unforgettable.
Stayed 4 nights in Jul 2025

2/10 Terrible

Isaac

Stayed 5 nights in Jul 2025

8/10 Good

Patrycja Agnieszka

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2025