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Barceló Maya Beach - All Inclusive

4.0 star property

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Exterior
Free minibar, in-room safe, desk, blackout curtains
Suite, Ocean View (Premium Level)
Suite, Ocean View (Premium Level)
2 outdoor pools, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

View in a map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪5 min walk‬
  • Cenote Azul
    ‪8 min walk‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(117 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level)

  • 133 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level)

7.4 out of 10
Good
(19 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

3 outdoor pools, pool loungers

Barceló Maya Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 2,021 reviews
The price is €218
includes taxes & fees
29 Sept - 30 Sept
Barceló Maya Palace - All Inclusive

About this property

Barceló Maya Beach - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Ecopark Kantun Chi
Catch some rays at the beach or spend the day relaxing at Barceló Maya Beach - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
2 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U Spa has 25 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
Barceló Maya Beach - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine at Beach Buffet, one of the property's 3 restaurants and 3 bars/lounges
  • Splash around at the water park or swim in the 2 outdoor pools
  • Indulge with hydrotherapy, body wraps, or deep-tissue massages at U Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Xpu-ha Beach and 7 minutes by foot from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Beach - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Barceló Maya Beach - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A children's pool, a health club, and a hot tub are also featured at the family-friendly Barceló Maya Beach - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Xpu-Ha property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.
Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Buffet
  • Lobby Bar Beach
  • Mexico Lindo
  • Rancho Grande

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Beach - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Barceló Maya Beach - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in the restaurant.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 471 out of 1015 reviews
Rating 8 - Good. 262 out of 1015 reviews
Rating 6 - Okay. 149 out of 1015 reviews
Rating 4 - Poor. 60 out of 1015 reviews
Rating 2 - Terrible. 73 out of 1015 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort had everything you could need and more!! My husband cut his foot pretty bad and the staff and medical team were great they called the next day to see if he needed anymore help!!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Fabio

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great selection of food and beverage. Very friendly staff
Stayed 7 nights in Jun 2025

8/10 Good

Michael Van

Travelled with family
Liked: Cleanliness, amenities
This was our second time going at the same time of year. It was a great trip and a super place to go with your family. Kids will love it along with the adults.
Stayed 7 nights in Jun 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stuff .Clean hotel and room !
Stayed 9 nights in May 2025

8/10 Good

Ron

Liked: Cleanliness, property conditions & facilities
It was nice if you don’t want to see any real people.
Stayed 4 nights in May 2025

10/10 Excellent

Tharanga Ravidarshana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good resort to stay
Stayed 4 nights in May 2025

10/10 Excellent

Jaclyn, Grimsby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beach is beautiful, green spaces are well-kept & rooms/shared spaces are neat and orderly.
Stayed 7 nights in May 2025

10/10 Excellent

Jenifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cuatomer service terrible
Stayed 4 nights in May 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time visiting. First time was 6 years ago. They do a great job with keeping the resort up to date and clean. One of the nicest resorts we have been to. We have nothing to complain about. Hope to be back again.
Stayed 8 nights in May 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Wife got food poisoning 2nd day called resort doctor,they sent wife to hospital via ambulance..had to stay overnight in hospital...doctor said it was food poisoning.. we told resort they did nothing
Stayed 7 nights in May 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how big it was, there was plenty to do. Didn’t like how I purchased sitting out of the gift shop and was charged twice for it, and when I asked told me I had to contact my bank. They took no responsibility for the second transaction. I even asked them to run the cameras back.
Stayed 3 nights in May 2025

6/10 Okay

Ana

Travelled with partner
We have stayed at the Barceló resort more than ten times and have always enjoyed our visits. Unfortunately, our last two stays have been disappointing. The rooms are noticeably outdated, and the quality of the food has significantly declined. While we’ve always been able to find something to enjoy in the past, this time the food was consistently cold, bland, and lacked variety. Regrettably, the experience no longer reflects a 5-star standard—it feels more in line with a 3-star resort. We’ll likely be exploring other options for future vacations.
Stayed 7 nights in May 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Shawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went as a party of 12 … 3 families with middle schoolers. We loved it and they loved it. Resort offers a variety of activities for the kids to do. The food was great, as well as the service. We are definitely planning another trip there.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sandi, Edmonds

Stayed 5 nights in Apr 2025

10/10 Excellent

Janet Lynn

Stayed 5 nights in Apr 2025

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to this resort twice - once without kids and then with and both times it’s been a wonderful experience!
Stayed 7 nights in Mar 2025

8/10 Good

Shelly Sue

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

6/10 Okay

Tricia Ann Kulla

Travelled with family, Travelled with group
Liked: Cleanliness
Property is well maintained. It’s beautiful. The rooms need some maintenance. Seemed short staffed. Staff was very friendly. Not much food variety. Food was mostly served cold and not hot. Food quality and taste was fair at best
Stayed 7 nights in Mar 2025

4/10 Poor

Angela

Travelled with family
Disliked: Amenities, property conditions & facilities
Serious shortages of lounge chairs by the pool and at the beach. People 'reserved' chairs by leaving their towels, but there was hardly anyone there yet nowhere to sit and relax by the pool. Early reservations at the restaurants were not available if you did not tip the person making the booking.
Stayed 7 nights in Mar 2025

8/10 Good

Zoe Franda

Stayed 5 nights in Feb 2025

10/10 Excellent

Katrusia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked at Beach then upgraded to the adult only. Awesome!!
Stayed 3 nights in Feb 2025

8/10 Good

Jordana

Stayed 5 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The Riviera section was amazing. None of the chair issues or booking restaurant issues that the other resorts in our group experienced. Top notch resort and amenities.
Stayed 7 nights in Feb 2025