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Barceló Maya Caribe - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Suite (Ocean Front Premium Level)
2 outdoor pools, pool loungers
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Place, Cenote Cristalino
    ‪3 min walk‬
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪10 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level)

  • Partial sea view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

  • Partial sea view
  • 133 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • Partial ocean view
  • 55 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.6 out of 10
Good
(132 reviews)
  • Garden view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Caribe - All Inclusive

Catch some rays at the beach or spend the day relaxing at Barceló Maya Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of Barceló Maya Caribe - All Inclusive's great beach location. During your stay, you'll be connected to the convention center, and just a quick walk from Xpu-ha Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 5 restaurants, a swim-up bar, and a poolside bar
  • Splash around at the water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with hydrotherapy, facials, or manicures and pedicures at U-Spa
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Xpu-ha Beach and Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Barceló Maya Caribe - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A children's pool, a health club, and a nightclub are also featured at the business-friendly Barceló Maya Caribe - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.29 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Barceló Maya Caribe - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Larisa Vladimirovna

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
There were a lot of rocks on the beach, no food menu, people put their towels on the lounge chairs at 7:30 am and coming back couple hours later On the other hand, selection of food was very good, servers were available most of the time Few good concerts at night In the room the bed was very comfortable and you have everything you need, iron with board, hairdryer, etc
Stayed 9 nights in Dec 2025

8/10 Good

Anthony, KITCHENER

The rooms were clean and the grounds were nicely kept. The staff were very pleasant. I thought the gym and spa were excellent. If there is any shortcoming, I’d say the rooms were a bit dated looking, but I didn’t care because the beds were great, cold beer in the fridge and everything function perfectly. The food was good, buy
Stayed 7 nights in Oct 2025

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Some staff were great and helpful but others just visit once and left you alone. The drinks could be better like the sodas were most of the time stale. Food was great lots of options. I wish they had an activity board for adults so they could know what’s happening throughout the day. Overall a good nice relaxing stay.
Map
Stayed 7 nights in Dec 2025

10/10 Excellent

Radost, Bronx

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had amazing time in the resort! Stuff is extremely friendly, food is good and rooms are clean. Zared Maldonado a groups and conventions coordinator was professional and helpful with a private event that we had! I would highly recommend this resort!!!
Stayed 7 nights in Dec 2025

8/10 Good

Muhamed

Stayed 5 nights in Dec 2025

6/10 Okay

Jami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine, people were friendly, the buffets were terrible.
Stayed 5 nights in Nov 2025

8/10 Good

Nathaniel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great. Staff was wonderful. The grounds were super clean. Even though it's huge it's easy to navigate. My complaints are the buffets were terrible. Cold food and the same everyday. And booking ala carts were a pain. The ala carts were excellent just harder than it needed to be to book. At other resorts we booked all week after we checked in. Here it was only 2 days at a time.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kostadin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotels for vacation
Stayed 8 nights in Dec 2025

2/10 Terrible

Avneet, Danville

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible food, horrible service. Took all day to just check in. Ladies at the front desk don’t know what they are doing. Asked for an extra pillow each day and never got it. Stayed for 5 days there. Checked out a day early because it was so bad there. The buffet had expired milk and yogurt. Bagels and bread were rock hard and not edible. Italian restaurant there kept putting fowl spelling spoiled red sauce on everything so it wasn’t edible. Warning everyone do not stay here.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashlee

Gre
Stayed 4 nights in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean
Stayed 8 nights in Aug 2025

10/10 Excellent

Vincent

Stayed 4 nights in Dec 2025

10/10 Excellent

Tereza, Boca Raton

Stayed 5 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved playing with all of Gods children at the pool
The Amgels that protected me at the Colonial
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Liked: Amenities
The entertainment staff is amazing on the Caribe side . They crush it out of the Park every time . Estrella is amazing , Juanito is vibrant and speaks such good English , my older Brother Jesus is fantastic , the Bananna is great , Mariana is beautiful and in the greatest shape ! The Italian restaurant is amazing led by the beautiful host, the manager , always remembers your name is wonderful, Frank is the best waiter known to man! The Bar between the Italian and Tokyo led by the drill Sargent Fernanda is phenomenal. So beautiful and Radiant always remembers my drink and takes great care of me The Tokyo is wonderfully led by another beautiful and wonderful host the waitresses are amazing snd cooks crush it every time! She a
Stayed 1 night in Nov 2025

6/10 Okay

Marcus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy family orientated all inclusive. There was many dining options but all were mediocre.
Stayed 7 nights in Oct 2025

8/10 Good

Diego

Stayed 4 nights in Nov 2025

6/10 Okay

Lyane

The room needed to
Stayed 4 nights in Nov 2025

8/10 Good

Dragos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diversified, hotel rooms a little rundown for a 5 stars resort. Everything else was great. The fact that you can walk around and see new things ( we saw a few turtle eggs juat hatching), the dolphins… is great
Stayed 7 nights in Aug 2025

10/10 Excellent

Valentina

Travelled with family
Liked: Cleanliness, staff & service
We really enjoyed our stay here with the whole family. Theatre is awesome to watch some great shows in the evening. Overall there was something to do for everyone. The beach is very very nice!
Stayed 7 nights in Nov 2025

6/10 Okay

Miroslaw Wladyslaw

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was meh, nothing I found was great, just ok.
Stayed 9 nights in Oct 2025

8/10 Good

POLINA MASLENNIKOVA, Newbury Park

Travelled with family
Liked: Cleanliness, amenities
The room was clean, comfortable mattress, crispy white sheets. The room itself is dated, lighting in the bathroom is bad if you are trying to do make up. The grounds are beautiful. The buffet is typical of all inclusive. We also went to the Japanese teppanyaki restaurant, it was really good. As we are beach and ocean people, we were not impressed with the ocean. It’s very shallow and flat which is fine if you have small kids but the entry is a bit rocky, you can’t see the rocks because the water isn’t super clear most of the time, some areas of sand on the bottom feel mushy as you walk and sometimes there would be a smell of rotten eggs in the water, very strange. But overall we had a good time.
Stayed 6 nights in Nov 2025

6/10 Okay

Maritza

Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

We loved the attentive staff. I love that there are six resorts together and we can take advantage of most of them.
Stayed 7 nights in Oct 2025

10/10 Excellent

Grace Mae

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. All staff were courteous and helpful. Grounds and pools are well kept.
Stayed 7 nights in Oct 2025