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Barceló Maya Caribe - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
Suite (Ocean Front Premium Level)
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine
2 outdoor pools, pool loungers
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Cenote Cristalino
    ‪3 min walk‬
  • Ecopark Kantun Chi
    ‪5 min walk‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Swim Up Premium Level)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

8.6 out of 10
Excellent
(12 reviews)
  • 55 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(127 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

3 outdoor pools, pool loungers

Barceló Maya Palace - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 2,013 reviews
The price is €219
includes taxes & fees
26 Sept - 27 Sept
Barceló Maya Palace - All Inclusive

About this property

Barceló Maya Caribe - All Inclusive

On beach with 2 outdoor pools, near Ecopark Kantun Chi
Catch some rays at the beach or spend the day relaxing at Barceló Maya Caribe - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of Barceló Maya Caribe - All Inclusive's great beach location. During your stay, you'll be connected to the convention center, and just a quick walk from Xpu-ha Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 5 restaurants, a swim-up bar, and a poolside bar
  • Splash around at the water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with massages, body wraps, or body scrubs at U-Spa
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Xpu-ha Beach and Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Barceló Maya Caribe - All Inclusive, you'll find a full-service spa, a water park (surcharge), and 2 outdoor swimming pools. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this property measures 12109 square feet (1125 square meters) and includes a conference center. A children's pool, a health club, and a nightclub are also featured at the business-friendly Barceló Maya Caribe - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Capitan Morgan Grill
  • Caribe Buffet
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Barceló Maya Caribe - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code in speciality restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Reviews

Barceló Maya Caribe - All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 585 out of 1008 reviews
Rating 8 - Good. 229 out of 1008 reviews
Rating 6 - Okay. 96 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 57 out of 1008 reviews

Reviews

10/10 Excellent

Elena, richboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place, it’s our 8th time
Stayed 10 nights in May 2025

10/10 Excellent

Angelica Murillo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay at this location. The customer service was on point at all times and the facilities were clean and well kept. I will definitely recommend for quiet laid back vacation for the entire family. It felt very safe as well.
Stayed 6 nights in Jun 2025

8/10 Good

Larry J

Stayed 7 nights in Jun 2025

8/10 Good

Anatoliy, Northbrook

Travelled with family
Liked: Cleanliness, amenities
Huge resort. Huge swimming pools. Feels like a small town all on its own. No reason to ever leave while there for a week. Decent food at buffets, Tokyo and la trattoria restaurant. But .. Huge seaweed/sargassum problem. They can't keep up cleaning it (and honestly impossible). Beaches are also rocky for the most part. Basically if you go in the summer, you got a use the pools which are nice and lots of shade around them. In the restaurants they require long pants. Period. Can't negotiate. 90F outside and you got a wear pants. Nice shorts, nice shirt, does not matter. Ppl coming in dirty track/sweat pants and sneakers looking 20 years old are welcome. Anyhow, they made us wear their waiter pants (they were washed/dry cleaned before). Expedia does not mention anywhere that pants are required for dinner.
Stayed 7 nights in Jun 2025

6/10 Okay

CARMEN PATRICIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Í enjoyed my stay here. Everyone was very welcoming. However, the check in and check out process was not great. We got an hour late check in because the room wasn’t ready yet so they sent us to a further room. Also checking out, no one was at the desk early morning so someone else had to do the process for us.
Stayed 7 nights in May 2025

2/10 Terrible

Isaac

Disliked: Cleanliness, amenities, property conditions & facilities
Bathrooms need an upgrade, staff didn’t speak English well so rarely greeted you. Pools close at 6:00pm, strict dress code for men in reservation dinners! (Why!!!) it’s too hot to wear pants, and in hibachi you sitting around table and can’t see a person’s bottom! Stupid rule! It’s nice dress clothes that don’t have to be pants. Even the lunch buffet made you get dress to still come eat outside. The entire resort shuts down by 8:00pm! Nothing to do but go to the room and sit. Need more evenings activities if you going to close just about everything down early. Even the mall! Close early and no one shopping or there to open the stores. Never staying there again. FYI…other Barcelo greet there guest with welcome drinks and make you feel excited you are here. Not this place.
Stayed 4 nights in Jun 2025

10/10 Excellent

DANNY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and amazing very nice and friendly.
Stayed 5 nights in Jun 2025

6/10 Okay

Pablo Martinez, Rancho Cucamonga

Stayed 4 nights in Jun 2025

10/10 Excellent

Yevgeniy

Stayed 11 nights in Jun 2025

10/10 Excellent

Olinda Nancy

Liked: Amenities, property conditions & facilities
We love this resort
Stayed 7 nights in Jun 2025

8/10 Good

William

Travelled with family
We love the food, plenty different food everywhere
Stayed 5 nights in Jun 2025

10/10 Excellent

Karren

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Kelly

Stayed 7 nights in May 2025

10/10 Excellent

Scottie Lynn

Liked: Amenities, property conditions & facilities
Pools where amazing
Stayed 6 nights in Jun 2025

10/10 Excellent

Oscar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort
Stayed 6 nights in May 2025

8/10 Good

Charles, Highlands Ranch

Travelled with family
Liked: Cleanliness, property conditions & facilities
The cleaning personal removed a bowl of fresh fruit and chocolates from our room a day after we reviewed them.
Stayed 9 nights in May 2025

10/10 Excellent

Ernestina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, but would like to have a bar at the beach.
Stayed 6 nights in May 2025

10/10 Excellent

arlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 7 nights in May 2025

8/10 Good

Bao Lin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Resort itself was beautiful and well kept. Pool and beach was clean. Plenty of beach chairs for everyone! A ton of space for everyone. It never felt crowded! Buffet food was decent- Captain Morgan at the caribe and Mexican nights were our favourite! Staff were friendly. Rooms were outdated but clean. Our AC and drain were not working properly, staff acted on it fast. Many staff called and checked up on us during our stay. Carlos Lopez- manager at the Caribe was doing a routine round and when we voiced our concerns, he immediately provided us with options. Customer service was outstanding! We initially booked a standard room but got free premium bracelets upgrade with Expedia gold! Well worth it- got to do hydrotherapy circuit everyday! Later in our stay, we did get upgraded to a premium suite to compensate for the problems in our room (the problems were already resolved after maintenance came and looked at it)- premium rooms are very nice, would book a premium suite the next time I return! Well worth it! Be sure to check out the Mexicana Plaza, lots of local vendors with good deals! REMEMBER TO BRING SUNSCREEN! IT IS VERY EXPENSIVE AT THE RESORT! Banana boat was $40
Stayed 7 nights in May 2025

10/10 Excellent

Krystle-Lynn L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Tamer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 7 nights in May 2025

8/10 Good

Mirian Pena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a very nice stay. Staff is great and welcoming . Food is great and you have many restaurants to choose, huge resort be ready to walk. My only complaint goes to their rooms and their check in process in the Caribe section. Colonial and tropical rooms looked better compared to the caribe section . We went with our 2 years old and our parents and had 3 rooms. We were told to check if the room was ready around 3:30 even when check in is actually at 3. Only one room was ready and the other 2 rooms were ready around 4:30 and next one we had to request a change of room around 5:30 because the one assigned wasn’t ready. The hotel wasn’t full . Our room was fine but you could notice the bathroom are in need of some updates and a deep cleaning. Tiles don’t look very clean my mom and my mother in law had rooms in a different building and both rooms had a weird smell . I would think either mold or dust because their AC vents were dirty
Stayed 5 nights in May 2025

2/10 Terrible

Daniel

Stayed 8 nights in May 2025