Barceló Maya Colonial - All Inclusive

4.0 star property

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Aerial view
3 bars/lounges, swim-up bar, poolside bar
Free minibar, in-room safe, desk, blackout curtains
Outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Spa

Explore the area

Map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750
  • Cenote Cristalino
    ‪8 min walk‬
  • Ecopark Kantun Chi
    ‪8 min walk‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Superior Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Premium Level)

  • Partial ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Barceló Maya Colonial - All Inclusive

Family fun on the beach, with outdoor pool, near Ecopark Kantun Chi
Catch some rays at the beach or spend the day relaxing at Barceló Maya Colonial - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Colonial - All Inclusive offers 480 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the pool at Barceló Maya Colonial - All Inclusive. During your stay, you're just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • The 4 restaurants, swim-up bar, and poolside bar offer choices for drinking and dining
  • Splash around at the water park with a waterslide or swim in the outdoor pool
  • Treat yourself to body treatments, manicures and pedicures, or body scrubs at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Xpu-ha Beach and 5 minutes by foot from Ecopark Kantun Chi
Barceló Maya Colonial - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Colonial - All Inclusive offers its guests a full-service spa, a water park (surcharge), and outdoor tennis courts. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 9999 square feet (929 square meters) and includes conference space. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Barceló Maya Colonial - All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This Colonial Xpu-Ha property is smoke free.

Guests are served free buffet breakfast.
Barceló Maya Colonial - All Inclusive has 4 restaurants serving breakfast and dinner.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping centre
  • Snorkelling
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,999 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2006
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Colonial - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Barceló Maya Colonial - All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Colonial Maya
Barcelo Maya Colonial
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive. Resort
Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
Barcelo Maya Colonial All Inclusive. Xpu-Ha
Colonial Maya
Colonial Maya Barcelo
Maya Colonial
Maya Colonial Barcelo
Barceló Maya Colonial Xpu-Ha
Barcelo Maya Colonial Xpu-Ha
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive.
Barceló Maya Colonial All Inclusive Hotel Solidaridad
Barceló Maya Colonial All Inclusive Solidaridad
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Barceló Maya Colonial - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 532 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 124 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Cant wait to come back
Stayed 6 nights in Feb 2025

10/10 Excellent

Darren Wade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic vacation all around but it’s the people that make the difference! Every person we encountered on the entire Grand Resort was friendly and helpful. Food excellent and the beach amazing!
Stayed 7 nights in Feb 2025

8/10 Good

Jeannie M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach and the pools
Stayed 7 nights in Feb 2025

10/10 Excellent

blake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was the perfect resort for our family of four. Can’t wait to go back.
Stayed 7 nights in Feb 2025

10/10 Excellent

James Alan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We love this property and have been here 10 times. We would like to see them add some more pickleball courts, however.
Stayed 9 nights in Jan 2025

8/10 Good

Mijung

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
staying at this property was absolutely amazing except guest service agents are not that helpful nor Front desk. They seem to be ignorant sometimes whenever I asked for help in arranging booking or asking for bill changes.
Stayed 7 nights in Jan 2025

10/10 Excellent

Victor, La Puente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jan 2025

8/10 Good

Melanie

Travelled with family
Liked: Amenities
Beautiful property with lots of things to do with the kids!! Clean rooms, good food, lots of games and pools to choose from. My only couple complaints are the chair situation (they need to purchase more) as there was never any beach or pool chairs available after 10am and the smell of their public bathrooms was awful! Overall I would definitely return!
Stayed 7 nights in Jan 2025

4/10 Poor

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities
It was pretty understaffed at the bars by the pools. They need more beach chairs also because if you dont get out tgere by 7am you are searching all over for chairs
Stayed 7 nights in Jan 2025

10/10 Excellent

Warren Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mobility issues were addressed by the hotel. The staff members were all very polite and we really enjoyed our stay.
Stayed 8 nights in Jan 2025

10/10 Excellent

Della Marie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic. Staff was very friendly and helpful. Would definitely go back again. Great place.
Stayed 6 nights in Jan 2025

10/10 Excellent

Debra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL GOOD
Stayed 6 nights in Jan 2025

6/10 Okay

Alejandra

Travelled with group
Liked: Amenities, property conditions & facilities
It was good, the check in took a long time. The beds were very little for two. The buffet food was ok much better the food at the restaurants.
Stayed 3 nights in Jan 2025

10/10 Excellent

Iurii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

6/10 Okay

Georgina

Travelled with partner
Liked: Cleanliness, amenities
I loved the amenities; pools, beach, pickle ball court, access to meals, drinks etc. However I would not see it as a five star resort. Our room had damage such as cracked tiles and broken off support bar in the bathtub, air conditioner did not work near capacity, wi-fi light continuously blinked all night every night .. had to cover it with a towel but didn't help. I advised front desk but little assistance was offered. Otherwise the grounds and hospitality staff were wonderful.
Stayed 7 nights in Jan 2025

8/10 Good

Luke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beach & pool area!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Jon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach area with palm trees. Was busy place ,but many things to do. Also rooms were nice. Enjoyed Seafood and Italian restaurants.
Stayed 7 nights in Jan 2025

4/10 Poor

Yevheniia

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
-
Stayed 6 nights in Jan 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent location and great service
Stayed 7 nights in Jan 2025

10/10 Excellent

Ehsanollah

Stayed 7 nights in Jan 2025

10/10 Excellent

Bowen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property
Stayed 4 nights in Jan 2025

10/10 Excellent

Olga

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our 7th time at this hotel . My favourite
Stayed 7 nights in Dec 2024

10/10 Excellent

Martin Brendon

Stayed 9 nights in Dec 2024

8/10 Good

ALVIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 7 nights in Dec 2024