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Barceló Maya Tropical - All Inclusive

4.0 star property

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2 outdoor pools, open 9:00 AM to 7:00 PM, pool loungers
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
On the beach, white sand, sun-loungers, beach towels
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
4 bars/lounges, swim-up bar, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included

Explore the area

View in a map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪10 min walk‬
  • Puerto Aventuras Golf Club
    ‪3 min drive‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(177 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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Aerial view

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About this property

Barceló Maya Tropical - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Barceló Maya Tropical - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Barceló Maya Tropical - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Xpu-ha Beach. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a swim-up bar, and a poolside bar
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with aromatherapy, body treatments, or facials at the spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
  • Guests have great things to say about the beach and the pool
  • Steps from Xpu-ha Beach and 9 minutes by foot from Ecopark Kantun Chi
  • Airport shuttle service available for a fee
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Tropical - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 10000 square feet (929 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the luxury Barceló Maya Tropical - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

Guests are served free buffet breakfast.
Barceló Maya Tropical - All Inclusive has 4 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.76 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Barceló Maya Tropical - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property enforces a strict dress code for the Speciality Restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1006 reviews
Rating 8 - Good. 242 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 69 out of 1006 reviews
Rating 2 - Terrible. 42 out of 1006 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Onessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service here. Rooms were clean. Room service daily and the mini fridge in the room was always restocked. Pools were large and clean. Swim up bar was nice. Staff were friendly even when treated poorly by other guests. Fun activities. Javi at the breakfast buffet was the highlight of our trip. Beach was not too amazing as we came during the peak of seaweed season. So I don’t blame them. Not sure much effort was being taken the remove any of it though.
Breakfast buffet view
Walkway to pool
Stayed 3 nights in Jun 2025

8/10 Good

Marcy L

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay although Expedia was the one who dropped the ball both on our transportation times for the shuttle and not having a representative on sight ALL week. We had not contact person to assist us.
Stayed 9 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You can snorkel right off the beach and see many fish on the reefs. You can swim here with turtles. Beautiful beach. Beautiful giant pools. Many options for dining.
Stayed 7 nights in Jun 2025

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
despite the fact that the hotel is not new, it has a very beautiful area, a fantastic beach. Everything is well-groomed. The staff takes care of the guests, even if you come to the buffet, the service will be the best.
Stayed 7 nights in Jun 2025

10/10 Excellent

Lucas James, waller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been coming here for a decade. Always great to stay here.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mohammad Noor

Stayed 5 nights in May 2025

6/10 Okay

Kiera Hilda

Stayed 7 nights in May 2025

10/10 Excellent

Emily A

Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely resort. We enjoyed every minute of our stay. We had been here once before in 2010. Had a great time.
Stayed 7 nights in May 2025

10/10 Excellent

Kyle

Stayed 7 nights in Jun 2025

8/10 Good

Olga Mercedes Guevara, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, except that the beach was too dirty
Stayed 4 nights in Jun 2025

2/10 Terrible

Mir

Stayed 3 nights in Jun 2025

10/10 Excellent

Shelley Kay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful well kept resort. Family friendly. Many food options and great service. Enjoyed other activities such as mini golf and shopping.
Stayed 7 nights in May 2025

10/10 Excellent

Janka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thx
Stayed 7 nights in May 2025

10/10 Excellent

Merita

Stayed 8 nights in May 2025

8/10 Good

Tomasz

Stayed 7 nights in Apr 2025

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, they are effective and efficient and work VERY HARD in ALL aspects! Property is kept In immaculate condition! Food is very good! Excellent array and variety of food! 😋 I enjoyed my stay tremendously!!! Would DEFINITELY recommend Barcelo!
AMAZING!
Beautiful beach!
Stayed 6 nights in May 2025

10/10 Excellent

Oleg E

+++
Stayed 9 nights in May 2025

10/10 Excellent

Bruno Diaz

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in May 2025

10/10 Excellent

Agnieszka

Travelled with family and small children
Liked: Cleanliness, amenities
Amazing view, staff and property, but room was not perfect, the bathroom was not smelling well
Stayed 7 nights in May 2025

10/10 Excellent

Anna, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only resort we stay in when in Rivera Maya. You literally don’t have to leave the resort. The buffets are great, the landscaping is amazing, the beach is clean and well maintained. Great for adults and children alike.
Stayed 7 nights in May 2025

10/10 Excellent

Dominik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best holiday super hotel
Stayed 7 nights in May 2025

8/10 Good

Katie Poulsen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic time this last week! My biggest complaint is that they make it look like all the things were included such as bowling, waterslides, surf ride, room service etc. and all of these things were an extra charge. I literally chose this place based on the amenities and things that were included only to find out they weren't. We still had a fantastic time and would stay here again. The room was clean- you had to keep the sliding door shut to the outside or every single thing in the room would get soaking wet when someone took a shower which did happen in the bathroom regardless. The mini fridge was only restocked twice and the second time was just water only. And I had to call and ask the first time. The food was pretty good. The buffet was fantastic and the Mexican and Italian were by far the best two restaurants. The staff is very friendly and helpful. Shopping is way more than anyone can need but very expensive at the mall more so than other places. A very long walk from our hotel to the Mexican restaurant which made us 25 minutes late. Seaweed all over the beach and sharp rocks up to and in the ocean so my daughter got cut on the very first day and we avoided the rest of the time. Drinks were phenomenal and definitely had alcohol in them as I saw other reviews saying that they didn't feel anything. Everything felt very safe.
Stayed 5 nights in May 2025

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

HANNI

Liked: Amenities, property conditions & facilities
Excellent
Stayed 6 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025