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Kokoro Mio Hotel & Wellnes

5.0 star property
VIP Access

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Property grounds
Restaurant
View from property
Master Suite | Terrace/patio
Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Pet-friendly

Explore the area

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Privada de los Sueños, Xul-Ha, QROO, 77963
  • Place, Laguna Milagros
  • Place, Cenote Azul
    ‪17 min drive‬
  • Place, Cenote Cocalitos
    ‪20 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Superior Suite

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Kokoro Mio Hotel & Wellnes

Lakefront hotel with a full-service spa and a 24-hour front desk
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite. Change of towels is available on request.
Kokoro Mio Hotel & Wellnes offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. This Xul-Ha hotel provides complimentary wireless Internet access. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Kokoro Mio Hotel & Wellnes, you'll be within walking distance of Lake Bacalar. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy or massages at the spa
  • Services include dry cleaning/laundry and a concierge
  • Just a 4-minute drive from Lake Bacalar and 10 minutes from Laguna Milagros
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Kokoro Mio Hotel & Wellnes offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Kokoro Mio Hotel & Wellnes also features a terrace, a garden, and concierge services. Self parking is free.

This 5-star Xul-Ha hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 9:00 AM to 11:00 AM.
Mamicuy - Onsite restaurant.
Gran Balam - Onsite bar. Open daily.
Cafeteria Ixchel - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: MXN 100 to 500 for adults and MXN 100 to 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Cafeteria Ixchel
  • Gran Balam
  • Mamicuy

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Private pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 450.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 500 for adults, and MXN 100 to 500 for children
  • Pet fee: MXN 450.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Kokoro Mio Hotel
Hotel Kokoro Mio Xul-Ha
Hotel Kokoro Mio Hotel Xul-Ha