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Dreams Lanzarote Playa Dorada Resort & Spa

5-star property
Avenida Papagayo, 24, Yaiza, Lanzarote (01) 562 1066
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4.2 out of 5
Very good!
See all 27 Ebookers Reviews

"You know, we can’t find any fault with the hotel on our week long stay. We’ve a tendency to book different hotels just for the change of scenery but ... " More

By a verified traveller on Wed 05 Feb 2020

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Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Dreams Lanzarote Playa Dorada Resort & Spa. During your stay, you're just a quick walk from Dorada Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 7 outdoor pools. This 5-star hotel has 465 rooms over 3 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at World Cafe, one of the property's 5 restaurants and 8 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor and 7 outdoor pools
  • Treat yourself to massages at SPA
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club, a steam room and a sauna
  • Guests have great things to say about the location and the size of the guestrooms
  • Just a 4-minute walk from Dorada Beach and a 3-minute drive from Marina Rubicon

Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Doble Direct Pool Access Preferred Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room (SwimUp Preferred Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Sea View (Preferred Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, Pool View (Preferred Club)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room Single Use, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 1 Max

Dreams Lanzarote Playa Dorada Resort & Spa ratings based on 27 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dreams Lanzarote Playa Dorada Resort & Spa

Everyone (14) Couples (9) Family (1) Friends (1)
4 out of 5

Posted by on 15 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Guest Service Department

Dear Guest, thank you very much for you great valoration. We hope to get the chance to welcome you back here in the future. Kind regards Guest Service Department

5 out of 5
You know, we can’t find any fault with the hotel on our week long stay. We’ve a tendency to book different hotels just for the change of scenery but we may have trouble finding better. Particularly nice and friendly team throughout.

Posted by , from N Ireland on 5 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Guest Service

Dear Johnty, first of all thank you very much for having chosen the Hesperia Playa Dorada for your recent stay and for your excellent review. We are very pleased that you enjoyed your stay with us and we truly appreciate your positive comments. We are looking forward to seeing you again here in the future. Kindest regards Guest Service Department

5 out of 5
Hotel is almost on the beach great location and entertainment on each night

Posted by on 5 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Guest Service

Thank you very much for having chosen the Hesperia Playa Dorada for your holidays and for your excellent review. We are very pleased that you enjoyed your stay with us and we hope to get the chance to see you again here in the future. Sunny greetings Guest Service Department

5 out of 5
Everything was beautiful, food fantastic. Staff so attentive and lovely. Rooms spotless. Only complaint was check in which was so slow! Bed very hard.

Posted by , from Belfast on 5 Feb 2020

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Comment from Hotel Management

6 Feb 2020 by Guest Service

Dear Joyce, first of all thank you very much for having chosen the Hesperia Playa Dorada for your recent stay and for your excellent review. We are very pleased that you enjoyed your stay with us and we truly appreciate your positive comments. We are sorry if there was a bit of waiting time at check in. We would have offered you a mattress topper if you would have let us known about the beds during your stay. PLease just contact us directly at reception or the guest service desk to have the chance to sort out things right away. We hope to see you again back here in the future! Sunny greetings Guest Service Department

4 out of 5
Had a very pleasant 10 day stay ( deluxe area ) end of March. This is appropriately graded a 4 star and definately not a 5 star hotel / resort. Exceptionally friendly and helpful staff particularly in resturaunt. Very noisy ' entertainment' coming all day from adjacent hotel.

Posted by on 6 Apr 2019

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Comment from Hotel Management

7 Apr 2019 by Guest Service Department

Dear by djr on, Thank you very much for having choosen our hotel Hesperia Playa Dorada for your holidays. It is a pleasure to know that you have enjoyed your stay and all our services. Thank you for your kindly words about the restaurant staff. Kind regards, Guest Service Department

5 out of 5
Location was great food very good need more staff in Deluxe restaurant was very busy staff were run off feet would definitely recommend Hotel and will stay again

Posted by on 19 Mar 2019

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Comment from Hotel Management

19 Mar 2019 by Guest Service Department.

Dear guest, Thank you very much for having chosen Hesperia Lanzarote Playa Dorada for spending some days of your holidays and also for the time you took to write this excellent review. It is a real pleasure to know that you enjoyed your stay with us. Hopefully we can welcome you very soon in our facilities. Greetings from Lanzarote.

5 out of 5

Posted by on 12 Mar 2019

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Comment from Hotel Management

30 Apr 2019 by Departamento de Atención al Cliente

Estimado huésped, Nos gustaría agradecerle el hecho de haber elegido el Hesperia Lanzarote Playa Dorada y por haberse tomado su tiempo en compartir esta excelente puntuación. Es un placer saber que ha disfrutado de sus días con nosotros en Playa Blanca. Esperamos poder recibirles de nuevo muy pronto. Saludos desde Lanzarote.

3 out of 5
Day 1 I was told there were no double beds and they had pushed two twins together. They offered me a room switch the following day and to come after 3pm tomorrow to change. On day 2 I went to the desk to change rooms and was told because I hadn’t come earlier to confirm this was the action I wanted to take they had allocated my room to someone else. After a long argument about it not being properly explained to me that I had to come early to confirm, I was eventually given a room with a king bed which seemed fair enough although I shouldn’t have had to argue with reception staff for ten minutes to achieve this. The new room was initially fine but after a day our room key randomly stopped working and it took two trips to reception to resolve this. A day later our room lock malfunctioned entirely and an engineer had to come out to replace the whole thing. Day 5 our keys malfunctioned again which required the attention of the engineer again and multiple reception visits. Despite all out troubles, no compensation offers were made by any of the staff. I rate my stay average as, despite the facility troubles, the food and our overall holiday experience was good.

Posted by , from Newcastle on 13 Oct 2018

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Comment from Hotel Management

13 Oct 2018 by Guest Service Department

Dear Michael, thank you for having chosen Hesperia Lanzarote Playa Dorada and for the time you took to share this comment with us, so we can keep in mind your opinion to try to improve our daily work. We do regret to hear about your experience at the recepcion which we will ensure to address with our management team and place an improvement action towards the situation if necessary. We would like to thank you also for your excellent comments about our gastronomy . Sunny greetings from Lanzarote, Guest service department

4 out of 5
Great location....close to the beach and the marina. We paid for deluxe after reading the reviews and the food in the restaurant was great. Good variety, even for us two vegetarians. The staff at reception were always really friendly, helpful and attentive. The dining staff were polite on the whole, but we found some of them weren’t very attentive and in some cases a bit rude. The dining room was never full and on some nights we were left waiting for drinks. Tables of large groups of people seemed to be better served than couples.

Posted by on 18 Aug 2018

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Comment from Hotel Management

23 Aug 2018 by Guest service department

Dear Guest, Thank you for rating your stay with us. we are happy to hear that yuo have been pleased with our gastronomy offer. We regret the mishap with the service at the restaurant. We will ensure to share your comments with our management team whom shall be happy to address accordingly. Sunny greetings,

4 out of 5

Great location

Great location for the best of everything in Playa blanca. Staff very friendly excellent customer care

Posted by on 3 May 2018

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Comment from Hotel Management

7 May 2018 by Guest Service Department

Dear guest, thank you for having chosen Hesperia Lanzarote Playa Dorada and for having taken the time to write this review. Hopefully we can wellcome you very soon again. Best regards,

About the Dreams Lanzarote Playa Dorada Resort & Spa

Location Avenida Papagayo, 24, Yaiza, Lanzarote 35580

Renovations + Closures

This property is closed from 15 May 2020 to 31 October 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Dreams Lanzarote Playa Dorada Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Not included

  • Airport transfers
  • Gratuities

  • All meals served buffet style
  • Additional gratuities accepted
  • All on-site activities, facilities and equipment included
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Property Features

Some rates at Dreams Lanzarote Playa Dorada Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of Dreams Lanzarote Playa Dorada Resort & Spa, you'll find a full-service spa, a complimentary water park, and 7 the outdoor swimming pools. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. An indoor pool, a kids' pool, and a health club are also featured at the luxury Dreams Lanzarote Playa Dorada Resort & Spa. Free self parking is available. This 5-star Yaiza hotel is smoke free.

  • 465 guestrooms or units
  • 3 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 8 bars or lounges
  • Nightclub
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools -7
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Arrecife (ACE-Lanzarote) (30.2 km / 18.7 mi)
  • Parking: Free self parking

Room Amenities

Dreams Lanzarote Playa Dorada Resort & Spa offers 465 forms of accommodation with minibars and a safe. Rooms open to balconies. A pillow menu is available. 65-inch Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Yaiza hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.

World Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Haliio – This steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Himitsu – This sushi bar only serves dinner. Open daily.

Bluewater Grill – This restaurant only serves dinner. Open daily.

Barefoot Grill – This bistro serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

7 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snorkelling nearby
  • Fitness classes on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

SPA has 7 treatment rooms, including rooms for couples. Services include sports massages and massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hesperia Dorada
  • Hesperia Dorada Hotel
  • Hesperia Dorada Hotel Playa
  • Hesperia Playa
  • Hesperia Lanzarote Playa Dorada Hotel Yaiza
  • Playa Dorada Hesperia
  • Hesperia Playa Dorada Hotel Yaiza
  • Hesperia Playa Dorada Yaiza
  • Hesperia Lanzarote Playa Dorada Hotel
  • Hesperia Lanzarote Playa Dorada Yaiza
  • Hesperia Playa Dorada
  • Dreams Lanzarote Dorada & Spa
  • Dreams Lanzarote Playa Dorada Resort Spa
  • Dreams Lanzarote Playa Dorada Resort & Spa Hotel
  • Dreams Lanzarote Playa Dorada Resort & Spa Yaiza
  • Dreams Lanzarote Playa Dorada Resort & Spa Hotel Yaiza

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.