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Zao Onsen Zao Shiki No Hotel

3.0 star property

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Photo gallery for Zao Onsen Zao Shiki No Hotel

Japanese Style Deluxe Twin Room Non smoking
Exterior
Public bath
Breakfast buffet
Junior Suite, Non Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
1272, Zao-Onsen, Yamagata, Yamagata, 990-2301
  • Zao Sanroku Ropeway
    ‪3 min walk‬
  • Zao Hot Springs Ski Resort
    ‪6 min walk‬
  • Zao Chuo Ropeway
    ‪6 min walk‬
  • Yamagata (GAJ)
    ‪35 min drive‬

Room options

View all photos for Japanese Modern Deluxe Twin Room, Non Smoking

Japanese Modern Deluxe Twin Room, Non Smoking

Japanese Modern Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Deluxe Twin Room Non smoking

Japanese Style Deluxe Twin Room Non smoking

Japanese Style Deluxe Twin Room Non smoking

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Futon and 1 Twin Sofa Bed

View all photos for Japanese Twin Room Non smoking

Free WiFi

Japanese Twin Room Non smoking

  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Room Selected at Check-In Non smoking

Room Selected at Check-In Non smoking

Room Selected at Check-In Non smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Zao Onsen Zao Shiki No Hotel

Ryokan with a full-service spa, a short walk to Zao Hot Springs Ski Resort
Along with a full-service spa, this smoke-free ryokan has a restaurant and a meeting room. Free WiFi in public areas and free self parking are also provided.
Zao Onsen Zao Shiki No Hotel offers 41 air-conditioned accommodations with slippers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
Our customers tell us they enjoy the overall property condition at Zao Onsen Zao Shiki No Hotel. During your stay, you're just a quick walk from Zao Hot Springs Ski Resort. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Indulge with massages at the spa
  • Amenities include a meeting room and an elevator
  • Steps from Zao Quasi-National Park and 7 minutes by foot from Zao Hot Springs Ski Resort
There's a restaurant on site. WiFi is free in public spaces. Zao Onsen Zao Shiki No Hotel offers its guests a full-service spa. Free self parking is available.

This 3-star Yamagata ryokan is smoke free.

Zao Onsen Zao Shiki No Hotel has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
This property's outdoor public bath is closed seasonally from late December to February 28.
Guests with dietary restrictions or food allergies should contact this property at least 2 days in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 6 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Yamagata
Zao Onsen Zao Shiki No
Zao Onsen Zao Shiki No Ryokan
Zao Onsen Zao Shiki No Hotel Ryokan
Zao Onsen Zao Shiki No Hotel Yamagata
Zao Onsen Zao Shiki No Hotel Ryokan Yamagata

Zao Onsen Zao Shiki No Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 145 reviews
Rating 8 - Good. 34 out of 145 reviews
Rating 6 - Okay. 4 out of 145 reviews
Rating 4 - Poor. 2 out of 145 reviews
Rating 2 - Terrible. 2 out of 145 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing Staff and Comfortable Bed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kai Xuan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I truly enjoy our 3-days-2-nights stay at Zao Shiki No Hotel. This is our every first time visiting Zao, in Yamagata Prefecture. Free shuttle services are included to-and-fro between Yamagata Station and the hotel (with prior booking of the service) This is wonderful, and absolutely convenient. Check-in process is quick and smooth and the front-desk staff is able to communicate with us in English. The room assigned to us is on the 6 floor. It is so clean and spacious. We love the room! Breakfasts and dinners are included in our hotel booking. They are great! We enjoy our meals during our stay in the hotel. The staff in the restaurant are friendly and provide good services. Thank you for storing a bottle of Sake which I have ordered it during my dinner on the 1st night. Haha. I couldn't finish drinking the entire 300ml bottle of Sake by myself alone as my wife is not drinking it. The staff is willing to store and keep the bottle of my Sake so that I can enjoy it for my dinner on the 2nd day. Thank you team! We enjoy our stay! We will return some day in the future !
Stayed 2 nights in Feb 2025

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is right next to the best base area at zao onsen resort! The junior suite was incredible, I really liked the Japanese styling with full western amenities. It was extremely spacious and having two in room ac units for the living room and bedroom was great. We never ate dinner at the hotel but my sister and I both really enjoyed the breakfast buffet both days we had it. Additionally despite a language barrier I found the service to be excellent. Hotel staff came out of the hotel to carry our bags in, and they were very helpful getting us shuttled to the bus station when we left. My only complaints are price and the indoor onsens. It was very expensive in early February, as nice as the room was, the rest of the facility didn’t quite match the price tag. Additionally the indoor onsen water smelled slightly of chlorine and doesn’t feel like it is sourced from the local sulfur springs. Personally I’d recommend skipping them and just going into town for the public baths unless it’s really late
Stayed 2 nights in Feb 2025

10/10 Excellent

Paras

Stayed 3 nights in Jan 2025

10/10 Excellent

Ruth, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this place was absolutely wonderful. The location was right beside the ski hill. The dinners and breakfast were incredible. The staff was very kind, the rooms were immaculate, and the choice of two Onsens - one outside and one inside was wonderful. Very quiet town - wonderfully relaxing vibe. Thank you so much!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wai Wa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the onsen facility. We also liked the dinner and breakfast. Staffs are very friendly. The pick up and drop-off service was excellent. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Kant, Bangkok

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. Rooms were spacious and cosy. Excellent experience!
Stayed 1 night in Oct 2024

10/10 Excellent

HSIN HUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. It kinda expensive in ski season, but still the best choice at Zao, Yamagata. Smoking room is near the lobby, which is a really bad design, you can smell the stinks every time before taking the elevator. Overall, a great place to stay.

10/10 Excellent

Claudio

Stayed 3 nights in Feb 2022

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great staff. Close to the ski lifts. Very enjoyable. Recommend ordering the hotel dinners ahead of time unless you plan on dining in Yamagata (30 min drive).
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Delicious food. Shuttle schedule does not coordinate with train schedule. Even the public bus schedule. We came in from Sendai and just missed public bus. Had to wait an hour. For the shuttle bus it was almost a 2 hour wait.
Stayed 2 nights in Jan 2020

10/10 Excellent

Sophana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful onsen hotel.

We have great time at the hotel. Dinner is perfect. Very delicious and full course. Everything is OK. Just quite far from the bus station.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
There were 2 onsens on service which were great. But I was not told by the check in staff that I could also enjoy other nearby onsens :(
Stayed 1 night in Nov 2019

10/10 Excellent

YUN SUM

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new room, shuttle bus is good. I will come back again!
Stayed 1 night in Mar 2019

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Service was very good. We were picked up at bus station very soon after we informed the hotel of our arrival. Room was clean and spacious. Futon was nice to sleep on. Onsen was good. Meals were delicious, especially the grilled beef.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The onsen in the hotel was closed and need to walk about 70m to the onsen outside the hotel. You get wet when it rains.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Will stay at this hotel again

10/10 Excellent

Claas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Hot Spring Baths and Wonderful Service

Very clean and well-kept hotel in Zao, with generous rooms. Perfect for ski-trips or just for a relaxing weekend. Zao is not a big town, so the location is perfect if you want a bit more quiet place in walking distance of the ropeway. Free shuttle to and from the bus terminal goes frequently, available on request. Service was very friendly and accommodating. Despite the fact that we already had checked out in the morning, we could still use the hot spring bath when we came to the hotel to pick up our luggage in the afternoon, after a day of hiking.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff providing very good services, facilities maintained with high standards. A very good experience
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會推薦親友來的舒適體驗

這次預約一泊二食。 硬體方面，房間非常漂亮也非常乾淨、窗戶打開就是雪景，令人開心：） 溫泉有2個！晚餐、午餐也很豐盛精緻。 浴衣除了基本花色之外還可以自己挑選其他花色、出入也都有防滑鞋/大衣可外借，很貼心。 服務方面，可能外國旅客讓部分飯店人員有些疲憊（？），但整體來說都很盡力提供好的服務。其中一位英文對應的女性staff非常熱情，很謝謝她。 位置很方便，走路3分鐘左右就是纜車站。另外還有接送服務非常方便。
Stayed 1 night in Mar 2025

10/10 Excellent

Suet Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

kwan yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店保養好好，一泊兩食非常好食，早餐buffet選擇多。另外，百步之湯溫泉超級正。略嫌接駁車太少，每天只有來回兩班。但酒店距離巴士站約15分鐘，距離纜車站很近，整體推介這間酒店。
Stayed 2 nights in Feb 2025