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Comfort Hotel Shin Yamaguchi

3.0 star property

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Photo gallery for Comfort Hotel Shin Yamaguchi

Lobby
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Standard Twin Room, Non Smoking
Lobby
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
2-7-21 Ogori-Meiji, Yamaguchi, Yamaguchi-ken, 754-0043
  • Place, Yamaguchi College of Arts
    ‪5 min drive‬
  • Place, Ishin One Hundred Year Memorial Park
    ‪12 min drive‬
  • Place, Yamaguchi University
    ‪18 min drive‬
  • Airport, Ube (UBJ-Yamaguchi - Ube)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

7.8 out of 10
Good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Property amenity
Toyoko Inn Shin Yamaguchi Station Shinkansen
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  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
4.1 out of 5, Very good, 740 reviews
The price is €56
24 Jun - 25 Jun
Toyoko Inn Shin Yamaguchi Station Shinkansen

About this property

Comfort Hotel Shin Yamaguchi

Self parking, dry cleaning, and laundry facilities are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-in, and a front-desk safe.
Comfort Hotel Shin Yamaguchi offers 139 accommodations with coffee/tea makers and slippers. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Yamaguchi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Comfort Hotel Shin Yamaguchi, you'll be close to Yamaguchi College of Arts. You'll find features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Amenities include a front-desk safe, locker space, and laundry facilities
  • Just a 4-minute drive from Yamaguchi College of Arts and 12 minutes from Yamaguchi Kirara Haku Memorial Park
Free breakfast is served daily. WiFi is free in public spaces. Comfort Hotel Shin Yamaguchi also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Yamaguchi hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,000 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and WeChat Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Shin
Comfort Hotel Shin Yamaguchi
Comfort Shin
Comfort Shin Yamaguchi
Shin Yamaguchi
Comfort Shin Yamaguchi
Comfort Hotel Shin Yamaguchi Hotel
Comfort Hotel Shin Yamaguchi Yamaguchi
Comfort Hotel Shin Yamaguchi Hotel Yamaguchi

Comfort Hotel Shin Yamaguchi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 285 reviews
Rating 8 - Good. 137 out of 285 reviews
Rating 6 - Okay. 33 out of 285 reviews
Rating 4 - Poor. 7 out of 285 reviews
Rating 2 - Terrible. 4 out of 285 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to train station it was to go anywhere we had planned using the trains.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, except you could not turn the fan off in the bathroom
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

hisako

Liked: Amenities
It was clean, 5mim from the station and good breakfast!
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and well maintained. Staff were very friendly and helpful. Great location next to Shin-Yamaguchi Station. I recommend staying here 👍
Verified

10/10 Excellent

Kennute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and great environment.
Stayed 10 nights in Aug 2024
Verified

6/10 Okay

Reshma

Liked: Cleanliness, staff & service, amenities
Room was clean so can't fault them on that but it's a very dated hotel. It is okay just for sleeping in as the location is extremely convenient, right opposite Shin-Yamaguchi station so easy to get to locations such as Hagi Castle Town and Akiyoshido Caves. Free Breakfast was included but the offerings were basic in my opinion so I didn't go back after the first day.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location next to Shinkansen station.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Agnes

Liked: Amenities, property conditions & facilities
Great location, close to the train station and bus center. Good breakfast. Clean rooms with all the amenities.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Calvin

Liked: Cleanliness
Clean, great staff, excellent breakfast. Even a couple bikes to get the kinks out from travelling. High value for price.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Byungkyu

Liked: Staff & service, room comfort
Disliked: Cleanliness

Good position but need to be cleaned

Good position very close to shin-yamaguchi station. Several representative japanese restaurants around the hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
The service was very good, but the pillows were thin and hard to sleep on.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Phoebe

Liked: Staff & service
Disliked: Cleanliness
It’s decent for a budget hotel. Stayed at the hotel for a night as was visiting a friend who lives at Yamaguchi and this property is a stone’s throw away from Shin-Yamaguchi. Loved that there’s a decent spread for breakfast (free with booking). The aircon in the room was very dusty and some mould in the toilet but as mentioned, decent for a budget hotel!
Verified

8/10 Good

Nemoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's OK
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, room comfort

Close to jr shinyamaguchi

If you’re staying near shin yamaguchi, this is the hotel for you. Now I understand why it receives so much complements. First and foremost is the location. About 3 minute walk once you exit the station. Exit station, cross street, bam ! You’re there ! Room is more spacious than typical Japanese hotel. Property is well maintained and clean. The free breakfast sealed the deal. Honestly, I wasn’t expecting much for breakfast. To my surprise, it had more options than I expected. It had a good choice of Japanese as well as western dishes. If in the yamaguchi area again, I will definitely come back.
Stayed 1 night in May 2023
Verified

6/10 Okay

dennis

Liked: Cleanliness, property conditions & facilities, room comfort

did not live up to my expectations

I 've stayed here before and gave it a perfect 10the last time. This time it did not live up to my expectations. We love the hotel so much that I "wished" to extend it another 3 days. So in the original booking I was upgraded to a nicer room. Just because I "added an additional 3 days to my booking, they said the room was no longer available. I was willing to stay in my original upgraded room for the original booking period, and transfer over to the other room on the other days, but was told it was not possible. Also 2 e mails on seperate occasions have still gone unanswered to this day. The room we stayed in this time was not as well maintained as our first time. The proximity to the shinkansen station is fabulous as well as the free breakfest in the morning. I guess the bar was set to high from my first stay, which resulted in me not being being impressed this time.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ごはんがとても良かったです。化粧水キットがあったらなおよしです。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Ryuji

Liked: Cleanliness, property conditions & facilities
朝食は普通でした
Stayed 1 night in Feb 2026
Verified

4/10 Poor

tomoaki

駐車場が遠い。1番近いホテルの駐車場は4台しかない
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

YA TING

Liked: Staff & service
Disliked: Cleanliness
出車站過馬路就到飯店, 地理位置很優, 房間過小, 打開一個大行李箱就已經很蠻勉強, 飯店不是太新不敢將行李箱塞到床下怕有灰塵, 另一個只好架高, 被子看的出來洗過很多次上面有黑色棉粒, 早餐還行, 空調不能調, 隔音極差, 可能是離車站近+樓下有居酒屋的關係, 半夜2點多酒客大聲喧嘩的聲音清晰可聽, 吵到睡不著.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
静かで過ごしやすかったです。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MITSUAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客は素晴らしいかった！！また宿泊したいですねー。
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Atsuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
出張で利用しましたが快適でした。無料の朝食もよかったです。
Stayed 1 night in Sep 2025
Verified

6/10 Okay

勢津子

Liked: Staff & service, property conditions & facilities
駅近くて、タクシーもすぐよべる。概ね、問題なし。朝ごはんのクロワッサンがもうすこしおいしいといいなあとおもいました。クロワッサンがすきなので。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nobuyuki

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Jul 2025