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Sun Plaza Hotel Fuji Lake Yamanaka

3.0 star property

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Photo gallery for Sun Plaza Hotel Fuji Lake Yamanaka

Indoor spa tub
Indoor spa tub
Reception
Property amenity
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
1445-1 Yamanaka, Yamanakako, Yamanashi, 401-0501
  • Place, Lake Yamanaka
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Yamanakako Hot Spring Benifuji no yu
    ‪12 min walk‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

7.6 out of 10
Good
(22 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Triple Room, 3 Single Beds

Basic Triple Room, 3 Single Beds

Basic Triple Room, 3 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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The price is €128
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About this property

Sun Plaza Hotel Fuji Lake Yamanaka

Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include gift shops/newsstands and a vending machine. Housekeeping is not available.
Sun Plaza Hotel Fuji Lake Yamanaka offers 111 accommodations with coffee/tea makers and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe).
During your stay at Sun Plaza Hotel Fuji Lake Yamanaka, you're just a quick walk from Yamanaka Suwa Shrine. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a gift shop, laundry facilities, and an elevator
  • Just a 5-minute drive from Lake Yamanaka and 12 minutes from Fuji-Q Highland
There's a restaurant on site. WiFi is free in public spaces. A vending machine, gift shops/newsstands, and laundry facilities are also featured at Sun Plaza Hotel Fuji Lake Yamanaka. Self parking is free.

This 3-star Yamanakako hotel is smoke free.

Sun Plaza Hotel Fuji Lake Yamanaka has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • No housekeeping service

Spa

  • Public indoor bath (no minerals)
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 100 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 100 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sun Plaza Hotel Fuji
Sun Plaza Fuji Lake Yamanaka
Sun Plaza Fuji
Sun Plaza Fuji Lake Yamanaka
Sun Plaza Hotel Fuji Lake Yamanaka Hotel
Sun Plaza Hotel Fuji Lake Yamanaka Yamanakako
Sun Plaza Hotel Fuji Lake Yamanaka Hotel Yamanakako

Sun Plaza Hotel Fuji Lake Yamanaka Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 99 out of 251 reviews
Rating 8 - Good. 82 out of 251 reviews
Rating 6 - Okay. 40 out of 251 reviews
Rating 4 - Poor. 23 out of 251 reviews
Rating 2 - Terrible. 7 out of 251 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Rebecca

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The carpets in the room, halls, and entrance were discussing. Old stains, dirt, god knows what. The amenities in the room seemed clean but the carpets were terrible. The pillows were hard and weird- like they were stuffed with rice straw or something. I have never been in a Japanese hotel with such questionable cleanliness and lack of front office staff warmth. The hotel gets a lot of package tours- at least 4 buses came every night and left in the morning. I can’t believe they would book such a hotel with such a dirty carpet. I would think that the tour operators would have had so many complaints, they would look for something else. If there wasn’t any other place to stay, we wouldn’t have stayed there. Also, their guest washing/drying machine was questionably functional. The clothes were still damp after 2 hours.
Stayed 3 nights in Nov 2025

6/10 Okay

SOO KUAN

Liked: Cleanliness, staff & service, amenities
Too rigid. Hotel not full. But only allow to check-in at 3pm. And MANDATORY checkout at 10am or PAY additional charge. Room with lake view however it is facing the coach parking lot so morning will get fresh air mix with carbon monoxide. Room is clean. Hot bath is good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Obsessed with the onsen
Stayed 1 night in Oct 2025

10/10 Excellent

Try It

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Neri, Minami Alps

Business traveller
Liked: Amenities
The onsen was good
Stayed 1 night in May 2025

8/10 Good

Anna

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Very dated hotel with questionable cleanliness (plenty of hair in the floor in ladies changing room, weird yellow spots on the carpet across all room, etc.) but spacious room with beautiful hot water onsen - both huge indoor and outdoor area. Stayed one night in May 2025. Acceptable for one time due to busyness’s (golden week weekend) and last minute booking, but otherwise will not recommend and won’t come back. Walls are paper-thin and sound carry easily - at the same time big group stayed at the hotel and was noisy shouting in the corridor until late and started early. Also, they’d charge you 100yen if you want extra towel to use in the public bath (onsen).
Stayed 1 night in May 2025

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views
Stayed 2 nights in Apr 2025

10/10 Excellent

Ong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the lake. Huge bedroom and toilet. Bed was comfy. Good nite stay there.
Stayed 1 night in Jan 2025

8/10 Good

Chanseethong

Liked: Cleanliness, staff & service
Good place
Stayed 1 night in Dec 2024

4/10 Poor

Wendy, Maroubra

Travelled with partner
We arrived at the property @ 2.55 & all the lights in the foyer was switched off. One of the staff came & ask us to come back to check in @ 3pm. My husband & I looked at each other & thinking is only 5 mins to check in time. And is cold & raining outside. Do they expect us to wait outside for 5 mins in the cold??? We had a rental car & we parked the car in the front of the hotel & we were told not allow to park there. As this hotel is catered for Chinese tourist group all come by coaches. They only let the coaches to park there & don’t give a dame about other customers. The rooms of the hotel is a good size, that’s the only positive about this place. Other than this customer service is non existent.
Stayed 2 nights in Nov 2024

4/10 Poor

Wendy, Maroubra

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived at the hotel around 2.55 pm. As we walked in the reception area, all the lights was turned off. We were approached by staff member telling us to come back at 3 pm that’s when the check in starts. How ridiculous only 5 more minutes & it will be 3pm. This hotel is mainly cater for Chinese bus groups. There is no cleaning or housekeeping during your stay. We stayed for 3 nights no cleaning was done. If you require an extra pillow there is an additional charge for the pillow. You are not allow to park in front of the hotel, we were told to park across the road.
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A location right on the lake. It was a good 20 mins walk to open restaurants …. A lot close at 5 pm. This hotel seems to specialise in coach parties which makes it impersonal and soulless. That said it was a spacious and comfortable room. Views of Mount Fuji can be seen (weather permitting) from the corridor window. Best views from A 5 min drive around the lake,
Stayed 1 night in Nov 2024

10/10 Excellent

Armeena

Stayed 2 nights in Nov 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Decent

The room is a little outdated and the a/c was not working. Fortunately, it was chilly outside, so we just cracked a window and that served as a/c. There was a spider in the room, not necessarily because of cleanliness, but just cause the hotel is pretty much in the wilderness. Not much in the surrounding area, but the hotel does have a family mart which served a bigger pro than I thought. Overall, a decent stay if you are just sleeping and not spending much time in the room.
Stayed 4 nights in Oct 2024

6/10 Okay

yatfei

Disliked: Room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small hotel, but great location, right on the lake, nice area to walk around, the view of the Fuji mountain was right in our window! Woke up in the morning and it was right there, amazing! The spa at this hotel was better than in some high-end hotels in Tokyo and Kyoto we stayed at, don’t miss it if you stay here.
Stayed 1 night in Jul 2024

10/10 Excellent

Davis

Stayed 1 night in Aug 2024

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with a nice view. It is a walkable area with many restaurants nearby.
Stayed 1 night in Aug 2024

10/10 Excellent

Georgia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very welcoming and accommodating. They would leave us new towels and toiletries everyday during our stay and was easy to communicate with, our room was superb due to our view of Mt. Fuji as well as Lake Yamanaka, overall the location is beautiful and accessible. I recommend this establishment and I would personally stay here again 💕
Stayed 3 nights in Jun 2024

8/10 Good

William

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Julian

Stayed 1 night in May 2024

6/10 Okay

Tomomi

Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Yichun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Convenient location, close to both Family Mart and 7-11. Restaurants closeby too. Safe and quiet area.
Stayed 1 night in Mar 2024

10/10 Excellent

Ethel Kealiiaukai Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!! Waking up to the lake and Mt. Fuji was incredible. The onsen was great!! Loved this place!!
Stayed 2 nights in Mar 2024