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Hotel Hacienda Del Rio

3.0 star property

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Photo gallery for Hotel Hacienda Del Rio

Restaurant
Hallway
Garden
Exterior
Standard Room, Multiple Beds

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Carretera Oaxtepec-Cocoyoc S/N, Yautepec, MOR, 62738
  • Place, Six Flags Hurricane Harbor Oaxtepec
    ‪9 min walk‬
  • Place, Universidad Dorados
    ‪9 min walk‬
  • Place, Santo Domingo Cultural Museum
    ‪9 min drive‬

Room options

View all photos for Deluxe Double Room

Desk, free WiFi, bed sheets

Deluxe Double Room

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Desk, free WiFi, bed sheets

Superior Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 15 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Family Room

Family Room

Family Room

  • 15 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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Collection O Hotel Mango,Six Flags Hurricane Harbor Oaxtepec
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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The price is €54
includes taxes & fees
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About this property

Hotel Hacienda Del Rio

This hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Hacienda Del Rio offers 42 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Yautepec hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Hacienda Del Rio, you'll be within walking distance of Six Flags Hurricane Harbor Oaxtepec. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include meeting rooms, conference space, and a multilingual staff
  • Within a 15-minute walk of Six Flags Hurricane Harbor Oaxtepec and Universidad Dorados
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 75 square feet (1 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Hacienda Del Rio. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Yautepec hotel.

Hotel Hacienda Del Rio has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 75 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: MXN 300
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 250 per pet, per stay
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • There is limited hot water on site.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Hacienda Rio Cocoyoc
Hotel Hacienda Rio
Hotel Hacienda Rio Yautepec
Hacienda Rio Yautepec
Hotel Hotel Hacienda Del Rio Yautepec
Yautepec Hotel Hacienda Del Rio Hotel
Hotel Hacienda Del Rio Yautepec
Hotel Hacienda Rio
Hotel Hotel Hacienda Del Rio
Hacienda Rio
Hotel Hacienda Del Rio Hotel
Hotel Hacienda Del Rio Yautepec
Capital O Hotel Hacienda Del Rio
Hotel Hacienda Del Rio Hotel Yautepec

Hotel Hacienda Del Rio Reviews

Reviews

6.6
Rating 10 - Excellent. 3 out of 24 reviews
Rating 8 - Good. 10 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 3 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Alberto

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not pleasant and not worth the price...

The staff is friendly and willing to help, but they just have too much on their plate. The same people seem to be multitasking between the reception, cafeteria and even some cleaning tasks. The first night was quite cold and we just had a sheet in our room. The person at the reception told us there was a mix up and that the people from the morning shift forgot to put a blanket for us. He helped with a couple of extra sheets and a quilt, but we had to wait for a long time before going to sleep. The room wasn't clean enough (there were hair balls here and there) and one day the cleaning staff just didn't show up and others (probably waitresses) did what they could to "refresh" the room. I could go on but, in summary, it's not good enough for the price they charge. We found out that there are other options in the area that may charge a bit more, but you can rest assured you'll get a sufficiently equipped room.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable establecimiento de bajo costo, con ambiente familiar en un buen sitio turístico.
Stayed 2 nights in May 2021

8/10 Good

Irving

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2021

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2021

6/10 Okay

Estela Hortensia

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Es poca la atención hacia los huéspedes, el servic

Stayed 2 nights in Nov 2020

8/10 Good

Alexis Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities

..bien.

Todo bien, el tema solo es con las habitaciones y cómo huelen al entrar, puede mejorar esa situación, lo demás bien.
Stayed 1 night in Sep 2020

8/10 Good

German

Travelled with family
Liked: Staff & service
solo que por la pandemia de covi siempre esperamos que en la limpieza sean exagerados no normales
Stayed 1 night in Jul 2020

6/10 Okay

Pedro

Travelled with family
Liked: Cleanliness
Cuando realice la reservación, señala y confirmaron que serian 2 camas Queen Size. Al momento de realizar el registro en el hotel, me indicarón que eran camas matrimoniales. Que hoteles.com debió haber realizado la aclaración o notificar si aceptaba en esos terminos. NO ENGAÑEN A LA GENTE. He verificado en la pagina de hoteles.com y continua señalando camas King Size.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fallas

Todo muy bien, solo que permiten el acceso con mascotas y algunas son muy inquietas, y en nuestra estancia mientras estábamos en la alberca tiene el radio puesto llegaron un grupo de chicas y sin más lo quitaron y pusieron su regetón
Stayed 2 nights in Jul 2020

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar muy tranquilo para descansar

Las instalaciones por lo general muy limpias, sólo que la cama le falta comodidad pero en general agradable, la temperatura del agua muy buena
Stayed 2 nights in Jul 2020

8/10 Good

Yolanda

Stayed 1 night in Jul 2020

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo Hotel

Sin internet, rente una habitación por 2 dias para 4 personas y solo había dos toallas y al siguiente dia seguían 2 toallas siendo que pedí las otras 2, nunca solucionaron lo del wifi, no hubo botellitas de agua de cortesía, una almohada parecía sacada de la basura, rota y rellena de fieltro. El ventilador de techo con una sola velocidad (super rapida) un desastre total, jamas regresaré ahí y el precio es para esperar mucho mas.
Stayed 2 nights in Mar 2020

8/10 Good

monica luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos trataron de maravilla, comimos muy rico y es un lugar seguro
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

2/10 Terrible

Magda, Mexico DF

Disliked: Cleanliness, property conditions & facilities, room comfort

Peor hotel del mundo

Este hotel deben sacarlo de Expedia ya que daña la imagen y confiabilidad de lo que ofrece expedia. Terriblemente mal !!!
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel de pesadilla

Hotel viejo y en muy mal estado, las fotografías son muy engañosas, ni agua caliente tienen. Permiten a otros huéspedes hacer ruido hasta altas horas de la noche.
Stayed 1 night in Jul 2018

4/10 Poor

giselle, cuernavaca

Disliked: Property conditions & facilities

Hotel de bajo presupuesto

No había agua caliente porque no había gas, cuando llegó el gas aún así no salía agua caliente lo poco que te venden te lo venden carísimo El restaurante no tiene un menú te ofrecen lo que tienen y te dicen que no puedes meter botana pero ellos. NO venden botana ...
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2018

8/10 Good

George, Mexico D.F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

Es chiquito y rústico. No tiene aire acondicionado pero las habitaciones son frescas y el ventilador es suficiente. Es muy cómodo para relajarse. La alberca es deliciosa, templada y limpia. Hace falta un poco más de atención al detalle ( ejemplo: las toallas son muy duras y no hay jabón de tocador o crema de obsequio- nada demasiado grave). Nuestra estancia fue agradable aunque no lujosa.
Stayed 2 nights in Apr 2018

6/10 Okay

CESAR, MX

LINDO

ESTA BEIN PARA DARSE UNA ESCAPADA Y ALEJARSE DE TODO, LO UNICO MALO ES QUE NO HAY NADA CERCA PARA COMER Y EL INTERNET ES MUY MALO
Stayed 3 nights in Mar 2018

2/10 Terrible

juan , queretaro

Liked: Cleanliness
Disliked: Property conditions & facilities

El hotel no me gusto

No avía jabón en el baño la señora toallas estaban viejas y rotas
Stayed 1 night in Mar 2018

6/10 Okay

Angel

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

8/10 Good

roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les falta atención a cuartos
Stayed 2 nights in Feb 2018