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Hotel Santa Cruz

3.0 star property

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Photo gallery for Hotel Santa Cruz

Interior detail
Family Double Room
Front of property
Hallway
Family Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
13 C. de la Cruz Centro, Yautepec, MOR, 62738
  • Place, Santo Domingo Cultural Museum
    ‪8 min walk‬
  • Place, Six Flags Hurricane Harbor Oaxtepec
    ‪5 min drive‬
  • Place, Universidad Dorados
    ‪5 min drive‬

Room options

View all photos for Family Double Room

Family Double Room

Family Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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About this property

Hotel Santa Cruz

An outdoor pool, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request.
Hotel Santa Cruz offers 10 accommodations. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Santa Cruz, you're just a quick walk from Santo Domingo Cultural Museum. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • 7 minutes by foot from Santo Domingo Cultural Museum and a 4-minute drive from Six Flags Hurricane Harbor Oaxtepec
Hotel Santa Cruz offers its guests an outdoor pool. Public spaces have free WiFi. Self parking is free.

This 3-star Yautepec hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in hallways (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Mobile key entry

Policies

Check-in

Check-in start time: noon; Check-in end time: 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 9:30 PM.

Property is also known as

Hotel Santa Cruz Hotel
Hotel Santa Cruz Yautepec
Hotel Santa Cruz Hotel Yautepec

Hotel Santa Cruz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 32 out of 71 reviews
Rating 8 - Good. 18 out of 71 reviews
Rating 6 - Okay. 9 out of 71 reviews
Rating 4 - Poor. 9 out of 71 reviews
Rating 2 - Terrible. 3 out of 71 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jul 2024

10/10 Excellent

Fernando

Stayed 5 nights in Mar 2022

4/10 Poor

eGas

Disliked: Cleanliness, property conditions & facilities
malo
Stayed 1 night in Aug 2025

4/10 Poor

J Jorge Martinez

Stayed 1 night in Aug 2025

8/10 Good

Juan Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo fallo el agua caliente el último día, le costó trabajo que funcionará
Stayed 2 nights in Aug 2025

2/10 Terrible

Lucero

Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Saul

Travelled with group
Liked: Cleanliness, room comfort

Hotel Regular

Hotel viejo no encontraban la reservación
Stayed 1 night in Mar 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto el hotel, si volvería a hospedarme
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravillosa para estancias cortas
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Funcional
Stayed 1 night in Jan 2025

4/10 Poor

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities
No llega uber, ni uber Eats y en la noche está muy solo y no hay alumbrado público. Terminas lamentando no haber comprado algo de cenar.
Stayed 1 night in Jan 2025

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien calidad- precio
Stayed 1 night in Jan 2025

10/10 Excellent

Vianney

Stayed 1 night in Dec 2024

10/10 Excellent

Karla Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2024

10/10 Excellent

Jacobo Everardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien muy acogedora la habitación
Stayed 1 night in Nov 2024

8/10 Good

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities
Segura
Stayed 1 night in Nov 2024

10/10 Excellent

Jose Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta bien para descansar
Stayed 1 night in Nov 2024

6/10 Okay

Agueda Betzaira

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Me parece que es un hotel antiguo, pero bastante útil solo para llegar a dormir… la zona es un poco insegura, pocos taxis, a partir de las 7pm no hay nada para transportase ni comer …. En general la ciudad esta sola
Stayed 3 nights in Oct 2024

10/10 Excellent

GABINO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de la administracion muy cordial y atenta. El punto muy negro que Expedia nunca informo que hay dos propiedades con el mismo mo nombre,Sta Cruz y elegí una que no era a través de esta plataforma. Pague una cantidad por seguridad de viaje y no me orientaron para aplicarla...o como. Gracias
Stayed 3 nights in Oct 2024

10/10 Excellent

Hiram

Stayed 1 night in Oct 2024

2/10 Terrible

Javier

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Pésima la habitación, no tuve agua caliente, sin agua en el retrete.
Stayed 1 night in Oct 2024

6/10 Okay

Joako

Liked: Staff & service
Disliked: Property conditions & facilities
No adecueda
Stayed 1 night in Aug 2024

10/10 Excellent

Joako

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ok
Stayed 4 nights in Aug 2024