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Best Western Plus Congress Hotel

4.5 star property

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Photo gallery for Best Western Plus Congress Hotel

Daily full breakfast (AMD 7500 per person)
Creator video - submitted by ElenaBeliai
Gym
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1 Italy Street, Yerevan, 0010
  • Place, Republic Square
    ‪5 min walk‬
  • Place, Blue Mosque
    ‪5 min walk‬
  • Place, National Gallery of Armenia
    ‪8 min walk‬
  • Airport, Yerevan (EVN-Zvartnots Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking, Balcony

Comfort Room, 1 King Bed, Non Smoking, Balcony

Comfort Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Economy Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Plus Congress Hotel

Luxury hotel with a full-service spa and free valet parking
Along with a full-service spa, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a sauna are onsite.
Best Western Plus Congress Hotel offers 126 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Yerevan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Best Western Plus Congress Hotel, you're just a quick walk from Republic Square. Features include free WiFi in public areas, free valet parking, and a free manager's reception.
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy local and international cuisine and pool views while dining at Accent Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a sauna, and fitness classes
  • Within a 10-minute walk of Republic Square and Blue Mosque
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Best Western Plus Congress Hotel offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the luxury Best Western Plus Congress Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

The hotel hosts a free manager's reception daily.
Accent Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine.
Vincent Lobby Bar - Onsite lobby lounge. Open 24 hours. Open daily.
Vincent Wine Room - This wine bar specializes in local and international cuisine. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AMD 7,500 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Accent Restaurant
  • Vincent Lobby Bar
  • Vincent Wine Room

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (3,229 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 9 to September 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: AMD 4000 per pet, per night
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AMD 7500 per person
  • Airport shuttle fee: AMD 9000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: AMD 4000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Congress Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Congress
Best Western Plus Congress Hotel Yerevan
Best Western Congress Hotel Yerevan
Best Western Congress Yerevan
Best Western Yerevan
Yerevan Best Western
Best Western Plus Congress Yerevan
Best Western Plus Congress
Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel
Best Western Plus Congress Hotel Yerevan
Best Western Plus Congress Hotel Hotel Yerevan

Best Western Plus Congress Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 257 reviews
Rating 8 - Good. 94 out of 257 reviews
Rating 6 - Okay. 25 out of 257 reviews
Rating 4 - Poor. 7 out of 257 reviews
Rating 2 - Terrible. 9 out of 257 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nyree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every moment of our stay at Congress Hotel! The staff are always so friendly and helpful, the rooms spotless, and the pool creates the perfect relaxing vibe. It’s easy to see why we keep coming back.
Stayed 8 nights in Aug 2025

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best place to stay in Yerevan, expecially in summer.
Stayed 4 nights in Aug 2025

10/10 Excellent

Poupak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Aline

Liked: Cleanliness, staff & service
Stayed 12 nights in Jul 2025

10/10 Excellent

sami

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect, steak restaurant , not the best and slow service . a bit noisy in the evening.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
I booked this Hotel for my parents and overall they were happy with this property although they said the room was a bit small
Stayed 2 nights in Jun 2025

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a great outdoor swimming pool
View from my hotel room
Stayed 2 nights in Jun 2025

6/10 Okay

Alexandre

Disliked: Property conditions & facilities
The location is excellent. The breakfast is good. The rooms were dated. The interior design is tasteless. The bathrooms were small and in need of renovation. The lobby is not cosy. I had to wait 20 minutes to be checked in because in the evenings, one person mans the reception. Overall, I did not like my experience. I do not believe this hotel deserves a four-star rating. In my view, this is a three-star hotel. I stayed in Hilton and Tufenkian hotels and both were superior.
Stayed 3 nights in Jun 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Zuhayr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

250326

Great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 7 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
In the shower water is not powerful
Stayed 10 nights in Sep 2024

10/10 Excellent

Vicken

Stayed 10 nights in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Yerevan.
Stayed 4 nights in Aug 2024

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Yerevan on a walking distance to the Republic square.
Stayed 3 nights in Aug 2024

6/10 Okay

Armen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There were continue lying to charge an additional fees
Stayed 4 nights in Jul 2024

10/10 Excellent

Sergey, Northbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good breakfast. Close to central location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tamar

Stayed 5 nights in Jun 2024

10/10 Excellent

ARASH, Houston

Stayed 6 nights in Jun 2024

10/10 Excellent

Lida, Houston

Liked: Amenities, property conditions & facilities
I hade great experience, Family place to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mayya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean, quiet, great breakfast. Great location. The staff is fantastic. Thank you, we will definitely stay with you again.
Stayed 6 nights in Apr 2024

10/10 Excellent

Henadzi, Bellevue

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Sergey, Northbrook

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly! Very good location.
Stayed 1 night in May 2024

10/10 Excellent

Siranush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in city center to block from main plaza) the most place visit are there. Many shops and gastronomic restaurants.
Stayed 2 nights in Feb 2024