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Citadines Harbour Front Yokohama

4.0 star property

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Reception
Executive Room, 1 Bedroom
Deluxe Room, 1 Bedroom | In-room dining
Mini-fridge, microwave, oven, electric kettle
Daily buffet breakfast (JPY 2700 per person)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
5-2 Nihonodori, Naka-ku, Yokohama, Kanagawa, 231-0021
  • Place, Yokohama Stadium
    ‪6 min walk‬
  • Place, Red Brick Warehouse
    ‪9 min walk‬
  • Place, Pacifico Yokohama
    ‪19 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Studio Double

Down duvets, in-room safe, desk, laptop workspace

Studio Double

9.8 out of 10
Exceptional
(28 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Twin

Studio Twin

Studio Twin

9.2 out of 10
Wonderful
(26 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Deluxe Double

Down duvets, in-room safe, desk, laptop workspace

Studio Deluxe Double

8.8 out of 10
Excellent
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Executive Double

Studio Executive Double

Studio Executive Double

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Premier Double

Studio Premier Double

Studio Premier Double

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Premier Twin

Studio Premier Twin

Studio Premier Twin

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

Executive Room, 1 Bedroom

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | Private kitchen

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio Double with Harbour View

Down duvets, in-room safe, desk, laptop workspace

Studio Double with Harbour View

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Executive Twin with Harbour View

Studio Executive Twin with Harbour View

Studio Executive Twin with Harbour View

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Executive Double with Harbour View

Down duvets, in-room safe, desk, laptop workspace

Studio Executive Double with Harbour View

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Twin

Down duvets, in-room safe, desk, laptop workspace

Studio Twin

  • Sleeps 2

View all photos for Studio Double

Down duvets, in-room safe, desk, laptop workspace

Studio Double

  • Sleeps 3

View all photos for Studio Premier Double

Down duvets, in-room safe, desk, laptop workspace

Studio Premier Double

  • Sleeps 3

View all photos for Studio Premier Twin

Down duvets, in-room safe, desk, laptop workspace

Studio Premier Twin

  • Sleeps 3

View all photos for Two-Bedroom Room

Down duvets, in-room safe, desk, laptop workspace

Two-Bedroom Room

  • Sleeps 5

View all photos for Studio Deluxe Double

Down duvets, in-room safe, desk, laptop workspace

Studio Deluxe Double

  • Sleeps 3

View all photos for 1 Bedroom Deluxe

Down duvets, in-room safe, desk, laptop workspace

1 Bedroom Deluxe

  • Sleeps 3

View all photos for 1 Bedroom Executive

Down duvets, in-room safe, desk, laptop workspace

1 Bedroom Executive

  • Sleeps 3

View all photos for Studio Executive Double

Down duvets, in-room safe, desk, laptop workspace

Studio Executive Double

  • Sleeps 3

View all photos for Studio Double Harbour View

Down duvets, in-room safe, desk, laptop workspace

Studio Double Harbour View

  • Sleeps 3

View all photos for Studio Executive Double Harbour View

Down duvets, in-room safe, desk, laptop workspace

Studio Executive Double Harbour View

  • Sleeps 3

View all photos for Studio Executive Twin Harbour View

Down duvets, in-room safe, desk, laptop workspace

Studio Executive Twin Harbour View

  • Sleeps 2

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About this property

Citadines Harbour Front Yokohama

Hotel with a coffee shop, 7-minute walk to Yokohama Stadium
A 24-hour fitness center, a coffee shop/cafe, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a refrigerator in a common area, laundry facilities, and a 24-hour front desk.
Citadines Harbour Front Yokohama offers 242 accommodations with safes and slippers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Citadines Harbour Front Yokohama's great location. During your stay, you're just a quick walk from Yokohama Stadium. Features include free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Amenities include 2 meeting rooms, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Tokyo Bay and Yokohama Stadium
There's a coffee shop/cafe on site. WiFi is free in public spaces. There are 2 meeting rooms available. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Citadines Harbour Front Yokohama.

This 4-star Yokohama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,700 per person
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Freezer
  • Microwave
  • Mini-fridge
  • Oven
  • Tea bags/instant coffee
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6050.0 per day.
  • Cribs (infant beds) are available for JPY 550.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2700 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 6050.0 per day
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Citadines Harbour Front Yokohama Hotel
Citadines Harbour Front Yokohama Yokohama
Citadines Harbour Front Yokohama Hotel Yokohama

Reviews

Citadines Harbour Front Yokohama Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 665 out of 819 reviews
Rating 8 - Good. 128 out of 819 reviews
Rating 6 - Okay. 14 out of 819 reviews
Rating 4 - Poor. 4 out of 819 reviews
Rating 2 - Terrible. 8 out of 819 reviews

Reviews

10/10 Excellent

KAMURAI

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacey

Liked: Amenities
Nice roomsx friendly service
Stayed 2 nights in Aug 2025

10/10 Excellent

Johnson

Stayed 3 nights in Aug 2025

8/10 Good

SUE

Liked: Cleanliness, property conditions & facilities

It's a maybe!

The check in procedure was poor. QR code required, hard to use as a visitor without wifi. Eventually a staff member came to assist. Bed was very hard, pillows were too soft. Bathroom was very small. No gluten free bakery options provided even though they asked for dietary needs as part of online checkin well in advance. I don't think I could recommend this hotel, unless you're going on a cruise (as we were), then the location makes up for almost all the negatives.
Stayed 2 nights in Aug 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for night before cruise. 5 minutes from port. Fridge/freezer and oven in room was ideal. 7/11 shop just along the road so we could cook our own dinner. A welcome stay after a long flight.
Stayed 1 night in Aug 2025

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, perfect for harbour or baseball, subway to different bars that was easy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shirley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised at how nice and clean this hotel was. The staff was exceptional and the rooms were clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Charito

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cathrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close to cruise port it was. Staff were super friendly and so helpful and knowledgeable.
View from Executive Double Harbour View Room
View from Executive Double Harbour View Room
Stayed 1 night in Jul 2025

10/10 Excellent

Gerico Arabos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. The staff are friendly and it's close to eateries, convenient stores, and malls.
Stayed 11 nights in Jun 2025

10/10 Excellent

Roberto, New York

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I often stay at this hotel, which is only a few stops away from Yokohama Station. It’s clean, the rooms are spacious, I like the location, and most of the staff members are extremely friendly.
Stayed 4 nights in Jun 2025

8/10 Good

Htun

Liked: Cleanliness, staff & service, property conditions & facilities
Great place close to the water front and Japan’s largest Chinatown just within a walking distance. Receptionists were very friendly and helpful. Can’t complain. However there is some issue with breakfast booking. We booked breakfast buffet for 2 persons for 2 days which was confirmed in Expedia website but when we went to the restaurant, they said we need the ticket. The tickets were not being issued when checked in and we didn’t realise that as well. Long story short, we didn’t have breakfast there even though we had a confirmation from Expedia. Likely there was some miscommunication between Expedia and the hotel. But I would say the receptionists were all helpful and friendly. Overall satisfied with the stay. Will come back again next time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Citadines Harbour Front Hotel the night before our cruise and were very impressed! The service at check in was very friendly and fast, perfect after a long day of travel. The room was perfectly clean and well-equipped with a kitchenette. I loved that I could see our ship come into the pier in the morning from our room!
Twin bed configuration
Stayed 1 night in Jul 2025

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room with everything we needed. Staff were friendly and helpful. Location was perfect for us.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are of an excellent standard . Staff are attentive to guest requirements
Stayed 21 nights in Jun 2025

10/10 Excellent

Zorina, Winnipeg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located. Front desk service was efficient and luggage storage was appreciated. The room was spacious and kept clean. Would stay here again and would recommend to others.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kelvin Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Apr 2025

6/10 Okay

Li

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Pro: Location is great for most of the Yokohama attractions. The two-bedroom suite is HUGE and decent price compares to high end hotel in same area. Cons: Poor customer service at the front desk. Lack of customer greeting when enter and leaving premise. Shocking for Japanese customer etiquette standard. During check-in process the male Japanese staff at the front desk was talking so loud with another customer that we couldn't hear what our staff was saying. The apartment lack basic amenities like hand soap in toilet room, sponge for dish soap at sink, hand towel or paper towel for kitchen. Even though the 2 bedroom unit come with a washer/dryer the front desk cant confirm if it needs detergent? The unit washer/dryer combo sucks and took forever to dry. Overall, this apt style hotel is the least customer centric hotel I experienced during my Japan trip. The customer service especially with the front desk staffs is poor and need a complete re-training.
Stayed 3 nights in Jul 2025

10/10 Excellent

Victoria J

Stayed 1 night in Jul 2025

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Citadines is a good choice for cruisers. Osanbashi cruise terminal is jyst a short walk away and we could see our cruise ship from our window. Room was quite small but had good amenities including a small microwave. Bed was very hard unfortunately
Stayed 3 nights in May 2025

10/10 Excellent

Feng

Stayed 4 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location by the Ball Park

Great location by the Baystars Baseball Stadium!
Stayed 1 night in Mar 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very conveniently located. The Subway entrance is right next to the hotel entrance. We stayed in the 2 bedroom and it was Amazing!, especially traveling with 2 children under 10. Extremely clean and well maintained. It looked brand new and like we were the first to use it! The staff are very kind & professional and we loved the coffee in the lobby. Our first time staying at a Citadines Hotel, but we would definitely stay again and highly recommend.
Stayed 4 nights in Jun 2025