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JR-East Hotel Mets Yokohama

Property class: 3

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Photo gallery for JR-East Hotel Mets Yokohama

A modern hotel entrance with a staircase leading to the lobby, a vertical garden, and a sign reading "Hotel Metis."
A hotel room with two beds, a flat-screen TV, a wooden accent wall, and a modern light fixture.
A corridor with a blue carpet, brick walls, and a column.
A modern hotel lobby with a dark wood panel wall, a sign reading "JR-EAST HOTEL METS", and a seating area with a yellow sofa and table.
A modern lobby with a wooden ceiling, a seating area with sofas and chairs, a reception desk, and a wall with a cityscape painting.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
1-66-9 Tsuruyamachi, Yokohama, Kanagawa, 221-0835
  • Place, Nissan Global Headquarters Gallery
    ‪9 min walk‬
  • Place, Anpanman Museum
    ‪15 min walk‬
  • Place, K-Arena Yokohama
    ‪18 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪46 min drive‬

Room options

View all photos for Superior Twin Room For 1 Person

Free WiFi, bed sheets

Superior Twin Room For 1 Person

  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Twin Room For 1 Person

Free WiFi, bed sheets

Premium Twin Room For 1 Person

  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Twin Room For 2 Persons

Free WiFi, bed sheets

Premium Twin Room For 2 Persons

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room for 2 People

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior Single Room for 2 People

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room for 2 People

A hotel room with a large bed, a desk, a chair, a TV, and a small table.

Superior Double Room for 2 People

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room for 2 People

A hotel room with two beds, a desk, a chair, and a television.

Superior Twin Room for 2 People

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Twin Room for 2 People

A hotel room with two beds, a flat-screen TV, a wooden accent wall, and a modern light fixture.

Premium Twin Room for 2 People

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Twin Room for 1 Person

A hotel room with two beds, a flat-screen TV, a wooden accent wall, and a modern light fixture.

Premium Twin Room for 1 Person

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room for 1 Person

A hotel room with a large bed, a desk, a chair, a TV, and a small table.

Superior Double Room for 1 Person

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Single Room for 1 Person

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Superior Single Room for 1 Person

8.6 out of 10
Excellent
(47 reviews)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Twin Room for 1 Person

A hotel room with two beds, a desk, a chair, and a television.

Superior Twin Room for 1 Person

  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Superior Single Room with Shower(for 1 Person)

9.4 out of 10
Exceptional
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

Superior Single Room with Shower(for 2 People)

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

JR-East Hotel Mets Yokohama

Laundry facilities, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel.
JR-East Hotel Mets Yokohama offers 174 accommodations with DVD players and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Our customers tell us they can't get enough of the helpful staff at JR-East Hotel Mets Yokohama. During your stay, you'll be within walking distance of Tokyo Bay. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and an elevator
  • Just a 3-minute drive from Tokyo Bay and a few minutes from Anpanman Museum
As a guest of JR-East Hotel Mets Yokohama, you'll find laundry facilities and an elevator. WiFi is free in public spaces.

This 3-star Yokohama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,500 per person

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Mets Yokohama
Jr East Mets Yokohama Yokohama
JR-EAST HOTEL METS YOKOHAMA Hotel
JR-EAST HOTEL METS YOKOHAMA Yokohama
JR-EAST HOTEL METS YOKOHAMA Hotel Yokohama

JR-East Hotel Mets Yokohama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 507 out of 805 reviews
Rating 8 - Good. 238 out of 805 reviews
Rating 6 - Okay. 42 out of 805 reviews
Rating 4 - Poor. 10 out of 805 reviews
Rating 2 - Terrible. 8 out of 805 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good experience staying there.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location connected to the Yokohama station
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great room layout, quality bed linen, deep bath, good location
Stayed 1 night in Feb 2026
Verified review

8/10 Good

AKIKO

Liked: Cleanliness, staff & service
I like the location of the hotel, it's very convenient.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean, nice staff, and appreciated the
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Staff are amazing. My son and I were really well looked after. Vey polite staff. THANK YOU for the warm welcome. Will definitely stay here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay so many option for dining and shopping, train station very close. I would stay here again.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Yokohama Station hence never short of eateries. Great connectivity to other point of interests . Tokyo is 30 mins away on train hence for those wish to save a few $ This is a good place to consider.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. Breakfast
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gee Pin Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for shopping and dining
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Junichi

Liked: Cleanliness, amenities, property conditions & facilities
Great service convenient for all
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay very much!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Tomikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, it has a food market close and so close to Yokohama station.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, amenities at the front desk, and location
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

graham

Liked: Cleanliness, property conditions & facilities
Great hotel, small rooms.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Tianxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, good amenities. Location is awesome. Underrated hotel.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Excellent location near Yokohama station. Room was spotless and quiet. Staff were attentive and always helpful. Highly recommended and I will definitely stay again when visiting the Tokyo area.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Alan

Liked: Amenities
Very pleasant and staff very helpful
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Naoko

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, free coffee
Stayed 15 nights in Oct 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to trains, shops, restaurants. Hotel and rooms are really well appointed.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Chaojie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, walking distance to Yokohama station
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Brandon Wen Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very convenient from the station and accessible to the station towards multiple destinations.
Stayed 3 nights in Jul 2025