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JR-East Hotel Mets Yokohama

3.0 star property

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Photo gallery for JR-East Hotel Mets Yokohama

Lobby
Lobby
Free WiFi, bed sheets
Hallway
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-66-9 Tsuruyamachi, Yokohama, Kanagawa, 221-0835
  • Place, Anpanman Museum
    ‪12 min walk‬
  • Place, K-Arena Yokohama
    ‪13 min walk‬
  • Place, Pacifico Yokohama
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for Superior Single Room for 2 People

Free WiFi, bed sheets

Superior Single Room for 2 People

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Superior Double Room for 2 People

Free WiFi, bed sheets

Superior Double Room for 2 People

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room for 2 People

Free WiFi, bed sheets

Superior Twin Room for 2 People

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin Room for 2 People

Free WiFi, bed sheets

Premium Twin Room for 2 People

  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Twin Room for 1 Person

Free WiFi, bed sheets

Premium Twin Room for 1 Person

  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room for 1 Person

Free WiFi, bed sheets

Superior Double Room for 1 Person

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Single Room for 1 Person

Free WiFi, bed sheets

Superior Single Room for 1 Person

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Twin Room for 1 Person

Free WiFi, bed sheets

Superior Twin Room for 1 Person

  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Single Room with Shower

Free WiFi, bed sheets

Superior Single Room with Shower

  • Sleeps 2

Superior Single Room with Shower(for 1 Person)

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Superior Single Room with Shower(for 2 People)

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Large Twin Bed

View all photos for Superior Twin Room With Sofa

Free WiFi, bed sheets

Superior Twin Room With Sofa

  • Sleeps 2

View all photos for Superior Twin Room

Free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Superior Single Room

Free WiFi, bed sheets

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Twin / Sofa

Free WiFi, bed sheets

Deluxe Twin / Sofa

  • Sleeps 4

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About this property

JR-East Hotel Mets Yokohama

Hotel with a 24-hour front desk, near Anpanman Museum
Laundry facilities, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel.
JR-East Hotel Mets Yokohama offers 174 accommodations with DVD players and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Our customers tell us they can't get enough of the helpful staff at JR-East Hotel Mets Yokohama. During your stay, you'll be within walking distance of Anpanman Museum. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and an elevator
  • Just a 2-minute drive from Anpanman Museum and a few minutes from K-Arena Yokohama
As a guest of JR-East Hotel Mets Yokohama, you'll find laundry facilities and an elevator. WiFi is free in public spaces.

This 3-star Yokohama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,500 per person

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Mets Yokohama
Jr East Mets Yokohama Yokohama
JR-EAST HOTEL METS YOKOHAMA Hotel
JR-EAST HOTEL METS YOKOHAMA Yokohama
JR-EAST HOTEL METS YOKOHAMA Hotel Yokohama

JR-East Hotel Mets Yokohama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 407 out of 656 reviews
Rating 8 - Good. 199 out of 656 reviews
Rating 6 - Okay. 35 out of 656 reviews
Rating 4 - Poor. 9 out of 656 reviews
Rating 2 - Terrible. 6 out of 656 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chin A, toronto

Stayed 2 nights in Apr 2025

10/10 Excellent

Kekoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to the central train station. Helpful staff. Nice room. Great eating options near the hotel.
Stayed 1 night in May 2025

10/10 Excellent

EMI

Stayed 1 night in Jun 2025

8/10 Good

Eriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jun 2025

8/10 Good

Alice

Travelled with family
Liked: Staff & service, amenities
Very difficult to find from the station. Very difficult to take the taxi. Others are good.
Stayed 2 nights in May 2025

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in May 2025

10/10 Excellent

Kok Seng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Maria Vilma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at JR-EAST Hotel Mets Yokohama

The receptionists are very helpful attending to queries and great service from the staffs. The room cleanliness is great and top notch. Good range of amenities to choose from. There’s a detailed instruction to navigate to the hotel for first time travellers, and an alternative path with direct access to Yokohama Station B1 from NEWoMan level 3 if bringing luggages. Would stay again if visiting Yokohama next time.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony Hong Choy, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel near to station and major shopping district.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yit Teng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean hotel. Near to the Yokohama station, grocery store just downstairs, covered bridge access Yokohama station, highly recommended hotel for one person stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel, it has a food market close and so close to Yokohama station.
Stayed 2 nights in Apr 2025

10/10 Excellent

Toshihiko, Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Nice breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Tsuneko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One bath towel and one face towel are not enough for long stay. I should ask extra face towel. I enjoyed staying there and thanks to all staff.
Stayed 16 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay very much!
Stayed 2 nights in Apr 2025

10/10 Excellent

Marie Somsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chaojie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, walking distance to Yokohama station
Stayed 2 nights in Dec 2024

8/10 Good

Ivy

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and new hotel. Very close to station, there is footbridge and elevator link to station and mall. supermarket just down on ground floor. the room is not big. Other than that everythings is good.
Stayed 3 nights in Mar 2025

8/10 Good

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and functional. Tons of restaurants near by and easy access from Yokohama Station.
Stayed 1 night in Mar 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Masumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Yuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very quiet, clean, and pleasant. The staff were very helpful as well. Highly recommend it.
Stayed 1 night in Feb 2025