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Hotel New Grand

4.5 star property

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Photo gallery for Hotel New Grand

Enjoy meals in a warm and inviting dining area with round tables, comfortable chairs, and beautiful city views.
Experience the grandeur of our lobby, featuring a stunning chandelier, elegant reception desk, and beautiful floral arrangement.
Stunning staircase with ornate railings and decorative archway, leading to an upper level.
Traditional lanterns hang from the ceiling, complemented by patterned carpet and wooden columns.
Experience the unique, contemporary design of this high-rise building with its curved facade and central vertical element.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
10 Yamashita-cho Naka-ku, Yokohama, Kanagawa-ken, 231 8520
  • Osanbashi International Passenger Terminal
    ‪9 min walk‬
  • Yokohama Stadium
    ‪12 min walk‬
  • Red Brick Warehouse
    ‪14 min walk‬
  • Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Enjoy expansive city and water views from this stylish room, featuring a large bed, desk, and dining area.

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Two large beds with matching headboards, a dresser, and a chair offer a comfortable retreat with a city view.

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

Relax in this stylish room with two single beds, a flat-screen TV, and a desk for work or relaxation.

[Late Check-in at 5PM] Standard Twin Room, Non Smoking, Tower

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

Relax in a spacious room with a large bed, desk, and TV, featuring a beautiful view of the water and distant buildings.

[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Run of the House

Enjoy a city view from the comfort of this room, featuring two beds, a desk, and a table with a lamp.

[Check-in 15:00] Run of the House

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

View all photos for [Check-in 15:00] Bayside Twin, Non Smoking

Two beds with matching headboards, a desk, and a city view.

[Check-in 15:00] Bayside Twin, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Bay View Double, Smoking

Enjoy expansive city and water views from this stylish room, featuring a large bed, desk, and dining area.

[Check-in 15:00] Tower Bay View Double, Smoking

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Regular Twin, Smoking

Relax in this stylish room with two single beds, a flat-screen TV, and a desk for work or relaxation.

[Check-in 15:00] Tower Regular Twin, Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayside Double Room

Relax in a spacious room with a large bed, desk, and city view.

[Check-in 15:00] Bayside Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Side Double Room

Relax in comfort with a large bed, nightstand, dresser, and chair, offering a view of the city.

[Check-in 15:00] Tower Side Double Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Deluxe Twin, Non Smoking

Two spacious beds with tufted headboards, bedside tables, and a round mirror create a sophisticated atmosphere.

[Check-in 15:00] Grand Deluxe Twin, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower High Floor Suite Double, Non Smoking

Enjoy a city view from the large window, relax in the seating area with a sofa and armchairs, and dine at the table.

[Check-in 15:00] Tower High Floor Suite Double, Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Double, Non Smoking

Enjoy expansive city and water views from this stylish room, featuring a large bed, desk, and dining area.

[Check-in 15:00] Tower Bay View Double, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Double, Non Smoking

Relax in a spacious room with a large bed, nightstand, and sliding door to a dining area.

[Check-in 15:00] Grand Suite Double, Non Smoking

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Grand Suite Twin, Non Smoking

Relax in comfort with a large bed and a convenient desk area.

[Check-in 15:00] Grand Suite Twin, Non Smoking

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Regular Twin, Non Smoking

Relax in this stylish room with two single beds, a flat-screen TV, and a desk for work or relaxation.

[Check-in 15:00] Tower Regular Twin, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

Enjoy a city view from the comfort of this stylish room, featuring a large bed, desk, and TV.

[Check-in 15:00] Tower Grand Club Floor Double, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Main Building Grand Double

Relax in a spacious room with a large bed, sofa, and comfortable seating area.

[Check-in 15:00] Main Building Grand Double

9.6 out of 10
Exceptional
(5 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

Two large beds with matching headboards, a dresser, and a chair offer a comfortable retreat with a city view.

[Check-in 15:00] Tower Grand Club Floor Twin, Non Smoking

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Single Room, Main Building

Relax in a cozy space with a large bed, desk, and window with sheer curtains.

Single Room, Main Building

9.0 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for [Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

Relax in a spacious room with a large bed, seating area, and balcony offering a city view.

[Check-in 15:00] Tower High Floor Suite Twin, Non Smoking

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

Relax in a spacious room with a large bed, desk, and stunning water views through large windows.

[Check-in 15:00] Bayfront Corner Double Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Check-in 15:00] Tower Bay View Twin, Non Smoking

Relax in a spacious room with a large bed, desk, and TV, featuring a beautiful view of the water and distant buildings.

[Check-in 15:00] Tower Bay View Twin, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Check-in 15:00] Tower Side Twin, Non Smoking

Two beds with matching headboards and a city view await in this stylish room.

[Check-in 15:00] Tower Side Twin, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

Relax in a spacious room with a large bed, desk, and city view.

[Check-in 15:00] Bayfront Hollywood Twin, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [Check-in 15:00] Tower Bay View Twin, Smoking

Relax in a spacious room with a large bed, desk, and TV, featuring a beautiful view of the water and distant buildings.

[Check-in 15:00] Tower Bay View Twin, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Relax on the balcony overlooking the waterfront cityscape with a clear view of the city skyline and a prominent tower.

THE GATE HOTEL YOKOHAMA by HULIC

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, (117)
The price is €198
for 1 room
21 Aug - 22 Aug
THE GATE HOTEL YOKOHAMA by HULIC

About this property

Hotel New Grand

Luxury hotel with 4 restaurants and a 24-hour front desk
4 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Hotel New Grand offers 230 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel New Grand. During your stay, you're just a quick walk from Tokyo Bay. Enjoy features like free WiFi in public areas, plus 4 restaurants and a bar.
  • Free WiFi and wired Internet
  • Enjoy French cuisine with ocean views at Le Normandie, one of the property's 4 restaurants
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests speak favorably about the local sightseeing and the overall condition of the property
  • Within a 15-minute walk of Osanbashi International Passenger Terminal and Yokohama Stadium
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4736 square feet (440 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel New Grand. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

Le Normandie - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Il Giardino - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Yugyoan Tankuma - Overlooking the ocean, this sushi bar specializes in Japanese cuisine and serves lunch only. Reservations are required. Open daily.
The Cafe - This coffee shop specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Sea Guardian 2 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,500 per day)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Il Giardino
  • Le Normandie
  • Sea Guardian 2
  • The Cafe
  • Yugyoan Tankuma

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4,736 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 18 floors
  • 2 buildings
  • Banquet hall
  • Built in 1927
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's garden will be closed from now to August 29, 2025 due to construction.
Breakfast is not included in the Breakfast rate plan for children ages 0-6.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Hotel New Grand Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 36 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Tower room had a great view of the park and the bay. Service was outstanding. It would have been helpful to have an additional luggage space or rack (I didnt ask). The Japanese set dinner was very interesting and tasty - Kyoto style cuisine.
Stayed 2 nights in May 2025

10/10 Excellent

Betsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful classic hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

A very excellent hotel with excellent service. If you get a room that overlooks the bay the room is very large. For people who do not wish to eat at the restaurant which can be a little pricey there is a McDonald’s and a large selection of dining close by. The hotel is very near the cruise port for those taking a cruise. The hotel does not have a shuttle to the cruise port, but they arrange a taxi and the price is approximately six dollars. you could walk to the Chinatown area of Yokohama and approximately 3 to 5 minutes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark Anchor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Café had delicious sandwiches and desserts.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in after midnight for a one night stay (our flight had been delayed). I ask if it was possible to do a late check out ( one hour) from 11 am to 12. Yes but 3500yen for one hour. That's a bit steep. Otherwise lovely hotel. Illy coffee in room.
Stayed 1 night in Apr 2025

10/10 Excellent

Alderic Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay and I will stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third visit to the New Grand Hotel prior to a cruise. We love the history and ambience of the old part and the great harbour views from the tower part. The staff are very attentive and professional and the gardens out front are delight to stroll in. China town close by is a great contrast to visit especially all lit up at night.
Stayed 2 nights in Apr 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Kayoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, room comfort
The hotel was perfect for our needs close to the port for our departure onto a cruise. The hotel staff were very helpful in check in, storing luggage and showing us the hotels amenities. The hotel itself is a little dated and is showing its age from the carpets to fixtures and fittings etc but everything worked in the room although I couldn't figure out the AC. The view of the port and downtown were excellent. I would stay here again even though the place needs updating its got a lot going for it.
Stayed 1 night in Apr 2025

10/10 Excellent

Anna Marie

Stayed 2 nights in Apr 2025

10/10 Excellent

KAM NONG

Liked: Cleanliness, staff & service, property conditions & facilities
Fast excellent services everywhere
Stayed 1 night in Apr 2025

10/10 Excellent

Klaus H

Travelled with partner
Liked: Amenities
Super clean VERY professional staff. Great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

kilhak, Tamuning

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Chinatown.

10/10 Excellent

Vickie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very close to the pier, Chinatown, shopping, and a train station. My room is very comfortable and spacious.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sepehr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and close to key attractions in Yokohama. Very friendly staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully maintained historic property that exudes elegance of another time. It is well-located by the waterfront across from Yamashita Park, near multiple shopping venues, and colorful Chinatown. The Keikyu limo bus to Haneda Airport stops right in front of the property. The staff are very attentive. We would return again.
Stayed 3 nights in Apr 2025

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best we have stayed in. The staff are all incredible.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great area, convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Bradford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great location
Stayed 1 night in Apr 2025

10/10 Excellent

Mikiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつ宿泊しても素晴らしいホテル、サービス。また利用したいです。
Stayed 1 night in Apr 2025

10/10 Excellent

Peachy, Corpus Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was great!
Stayed 4 nights in Apr 2025