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The Yokohama Bay Hotel Tokyu

4.5 star property

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View from property
Exterior
Terrace/patio
Bay Club Floor King City View, Non Smoking | View from room
(High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8543
  • Place, Pacifico Yokohama
    ‪5 min walk‬
  • Place, Yokohama Cosmo World
    ‪5 min walk‬
  • Place, Landmark Tower
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for Executive Twin Park View, Non-Smoking

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Executive Twin Park View, Non-Smoking

9.6 out of 10
Exceptional
(64 reviews)
  • Park view
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Harbor King Park View, Smoking

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Luxury Harbor King Park View, Smoking

  • Park view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Harbor King Park View, Non-Smoking

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Luxury Harbor King Park View, Non-Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • Park view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Ocean Twin Bay View, Smoking

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Luxury Ocean Twin Bay View, Smoking

  • Bay view
  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Ocean Twin Bay View Non-Smoking

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Luxury Ocean Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Bay view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Grand Corner Suite Twin Bay View Smoking

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Grand Corner Suite Twin Bay View Smoking

  • Bay view
  • 93 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Bed Room Suite, Bay View, Non Smoking

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2 Bed Room Suite, Bay View, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Bay Club Floor Twin Park View, Non Smoking

Bay Club Floor Twin Park View, Non Smoking

Bay Club Floor Twin Park View, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Park view
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Triple Park View, Non-Smoking (bed size 97cm)

Luxury Triple Park View, Non-Smoking (bed size 97cm)

Luxury Triple Park View, Non-Smoking (bed size 97cm)

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 50 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Twin Bay View, Smoking

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Executive Twin Bay View, Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Bay view
  • 39 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Twin Bay View, Non-Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive Twin Bay View, Non-Smoking

9.4 out of 10
Exceptional
(105 reviews)
  • Bay view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Bay Club Floor Twin City View, Non Smoking

Bay Club Floor Twin City View, Non Smoking

Bay Club Floor Twin City View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Bay Club Floor King City View, Non Smoking

Bay Club Floor King City View, Non Smoking

Bay Club Floor King City View, Non Smoking

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Park View, Smoking

Down duvets, in-room safe, desk, iron/ironing board

Executive Twin Park View, Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • Park view
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Double Room, Non Smoking, Bay View

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Executive Double Room, Non Smoking, Bay View

8.8 out of 10
Excellent
(14 reviews)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Smoking, Bay View

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Executive Double Room, Smoking, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Smoking, City View

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Deluxe Twin Room, Smoking, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking, City View

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Deluxe Twin Room, Non Smoking, City View

9.2 out of 10
Wonderful
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Corner Suite Twin Bay View Non-Smoking

Grand Corner Suite Twin Bay View Non-Smoking

Grand Corner Suite Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Bay Club Floor King Park View, Non Smoking

Bay Club Floor King Park View, Non Smoking

Bay Club Floor King Park View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Bay Club Floor King Bay View, Non Smoking

Bay Club Floor King Bay View, Non Smoking

Bay Club Floor King Bay View, Non Smoking

  • Bay view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for (High Floor)Yokohama Floor Twin City View, Non-Smoking

(High Floor)Yokohama Floor Twin City View, Non-Smoking

(High Floor)Yokohama Floor Twin City View, Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for (High Floor)Yokohama Floor Twin Park View, Non-Smoking

(High Floor)Yokohama Floor Twin Park View, Non-Smoking

(High Floor)Yokohama Floor Twin Park View, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for (High Floor)Yokohama Floor Twin Bay View Non-Smoking

(High Floor)Yokohama Floor Twin Bay View Non-Smoking

(High Floor)Yokohama Floor Twin Bay View Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Bay view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for (High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

8.0 out of 10
Very good
(3 reviews)
  • Bay view
  • 50 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for (High Floor)Yokohama Floor King Bay View, Non-Smoking

(High Floor)Yokohama Floor King Bay View, Non-Smoking

(High Floor)Yokohama Floor King Bay View, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Bay view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for (High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for (High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 50 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Bay Club Floor Twin Bay View, Non Smoking

Bay Club Floor Twin Bay View, Non Smoking

Bay Club Floor Twin Bay View, Non Smoking

  • Bay view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Twin Park View Smoking

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Executive Twin Park View Smoking

  • Sleeps 3

View all photos for Executive Twin Park View Non-Smoking

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Executive Twin Park View Non-Smoking

  • Sleeps 3

View all photos for Luxury Harbor King Park View Non-Smoking

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Luxury Harbor King Park View Non-Smoking

  • Sleeps 2

View all photos for 2 Bed Room Suite With Bay View Non Smoking

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2 Bed Room Suite With Bay View Non Smoking

  • Sleeps 4

View all photos for Luxury Ocean Twin Bay View Non-Smoking

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Luxury Ocean Twin Bay View Non-Smoking

  • Sleeps 2

View all photos for Luxury Ocean Twin Bay View Smoking

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Luxury Ocean Twin Bay View Smoking

  • Sleeps 2

View all photos for Grand Corner Suite Bay View Smoking

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Grand Corner Suite Bay View Smoking

  • Sleeps 2

View all photos for Deluxe Twin City View Non-Smoking

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Deluxe Twin City View Non-Smoking

  • Sleeps 2

View all photos for Bay Club Floor Twin City View Non-Smoking

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Bay Club Floor Twin City View Non-Smoking

  • Sleeps 2

View all photos for Executive Twin Bay View Non-Smoking

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Executive Twin Bay View Non-Smoking

  • Sleeps 2

View all photos for Accessible Twin City View Non-Smoking

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Accessible Twin City View Non-Smoking

  • Sleeps 2

View all photos for Deluxe Twin City View Smoking

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Deluxe Twin City View Smoking

  • Sleeps 2

View all photos for Bay Club Floor Twin Bay View Non-Smoking

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Bay Club Floor Twin Bay View Non-Smoking

  • Sleeps 2

View all photos for Bay Club Floor King City View Non-Smoking

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Bay Club Floor King City View Non-Smoking

  • Sleeps 2

View all photos for Executive King Bay View Smoking

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Executive King Bay View Smoking

  • Sleeps 2

View all photos for Luxury Triple Park View Non-Smoking

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Luxury Triple Park View Non-Smoking

  • Sleeps 3

View all photos for Bay Club Floor Twin Park View Non-Smoking

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Bay Club Floor Twin Park View Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Executive King Bay View Non-Smoking

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Executive King Bay View Non-Smoking

  • Sleeps 2

View all photos for Luxury Harbor King Park View Smoking

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Luxury Harbor King Park View Smoking

  • Sleeps 2

View all photos for Executive Twin Bay View Smoking

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Executive Twin Bay View Smoking

  • Sleeps 2

View all photos for Grand Family Suite Bay View

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Grand Family Suite Bay View

  • Sleeps 4

View all photos for Bay Club Floor King Park View Non-smoking

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Bay Club Floor King Park View Non-smoking

  • Sleeps 2

View all photos for Bay Club Floor King Bay View, Non Smoking

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Bay Club Floor King Bay View, Non Smoking

  • Sleeps 2

View all photos for Yokohama Floor Twin City View Non-Smoking 【Upper Floor】

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Yokohama Floor Twin City View Non-Smoking 【Upper Floor】

  • Sleeps 3

View all photos for Yokohama Floor Twin Park View Non-Smoking 【Upper Floor】

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Yokohama Floor Twin Park View Non-Smoking 【Upper Floor】

  • Sleeps 3

View all photos for Yokohama Floor Twin Bay View Non-Smoking 【Upper Floor】

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Yokohama Floor Twin Bay View Non-Smoking 【Upper Floor】

  • Sleeps 3

View all photos for Yokohama Floor King Bay View Non-Smoking 【Upper Floor】

Down duvets, in-room safe, desk, iron/ironing board

Yokohama Floor King Bay View Non-Smoking 【Upper Floor】

  • Sleeps 2

Yokohama Floor Grand Corner Suite Twin Non-smoking

  • Sleeps 2

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About this property

The Yokohama Bay Hotel Tokyu

Luxury hotel with 4 restaurants, 3-minute walk to Pacifico Yokohama
This hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
The Yokohama Bay Hotel Tokyu offers 480 accommodations with DVD players and safes. Beds feature down comforters. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us they can't get enough of the breakfast at The Yokohama Bay Hotel Tokyu. During your stay, you're just a quick walk from Yokohama Minato Mirai Hall. Features include free WiFi in public areas, plus 4 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy French cuisine while dining at Queen Alice
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments, facials, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 3-minute walk from Pacifico Yokohama and 5 minutes by foot from Landmark Tower
The Yokohama Bay Hotel Tokyu offers its guests a full-service spa, an indoor pool, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 6 meeting rooms available. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Yokohama Bay Hotel Tokyu. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Yokohama hotel.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Queen Alice - This restaurant specializes in French cuisine and serves lunch and dinner.
Cafe Tosca - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Open daily.
Szechwan restaurant CHEN - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Oshima - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Somerhouse - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,600 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: JPY 4,500 for adults and JPY 2,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Tosca
  • Oshima
  • Queen Alice
  • Somerhouse
  • szechwan restaurant CHEN

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference space

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Due to maintenance, this property's indoor pool will not be available on October 7, November 5, December 2, 2025, January 6-8, February 3, March 3, 2026.
Guests booked in rooms located on the Bay Club Floor may access the pool at no charge. The listed pool fee applies to guests booked in other guestrooms.
This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. The optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2500 for children
  • Self parking fee: JPY 1600 per day
  • Pool fee: JPY 4000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Cribs (infant beds) are available only for infants under 12 months of age.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Yokohama Bay Hotel
Yokohama Bay Hotel Tokyu
Yokohama Bay Tokyu
Yokohama Bay Tokyu Hotel
Pan Pacific Yokohama
Yokohama Pan Pacific
The Yokohama Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel
The Yokohama Bay Hotel Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel Yokohama

The Yokohama Bay Hotel Tokyu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1447 out of 1863 reviews
Rating 8 - Good. 307 out of 1863 reviews
Rating 6 - Okay. 76 out of 1863 reviews
Rating 4 - Poor. 15 out of 1863 reviews
Rating 2 - Terrible. 18 out of 1863 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Great staff Size of room for rate (corner suite & club room) Close to train & transportation Close to all types of food options
Stayed 4 nights in Nov 2025

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Friendly and very informative staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel before flying out of Haneda. The room was a good size, tastefully decorated and well equipped. The bed was MASSIVE! Check in staff was friendly and professional.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is the second time at this hotel and it’s just wonderful will recommend to anyone that wants to have a memorable time
Stayed 4 nights in Nov 2025

10/10 Excellent

Norikazu, Chesapeake

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay! Great Ocean views. Easy location to entertainment and food!
Stayed 3 nights in Oct 2025

10/10 Excellent

Louis, Kirkland

Stayed 2 nights in Oct 2025

10/10 Excellent

Chung

Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Rose Marie S.

Travelled with family
Liked: Cleanliness, staff & service
Everything was good, except for the fact that the hotel did not have a self-service laundry facility.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful about this hotel...staff very attentive and friendly, room is clean, spacious and the balcony overlooking the theme park was a plus. Enjoyed watching the ferries wheel change color and design every 15 minutes. Breakfast was amazing! Conveniently located to the train station and shopping. Would definitely stay there again!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bay Club Floor was very good with the great service from the staff also, with great selection of food and drinks.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and excellent location! The rooms are a pretty good size, but we had a third bed so it was a little more tight. Hotel staff is very kind and check in and out was very easy. And the views…. 😍. I booked a room facing the bay and Cosmo World was directly outside. Totally worth it!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony was incredible. The breakfast and the cocktail hour were also fabulous. The hotel was convenient to almost everything you could want or need.
Stayed 3 nights in Oct 2025

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was awesome! We had a large room with plenty of room for 3 adults. The bathroom was beautiful and roomy with a beautiful view of the amusement park across the street. We also had a balcony that overlooked the park. Shopping was walkable with a variety of shops. Train to Chinatown was downstairs with a direct route. All in all a super hotel!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Oct 2025

10/10 Excellent

Darrell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not have breakfast but excellent hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and well appointed. The staff were friendly and very attentive.
Stayed 1 night in Oct 2025

10/10 Excellent

helga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, Continental and Asian. Great service. The virus from our balcony was wonderful.
Stayed 4 nights in Oct 2025

8/10 Good

Khoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 5 nights in Sep 2025

10/10 Excellent

Frank, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & great location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Frank, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Carbique

Stayed 3 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025