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Yokohama Bay Sheraton Hotel & Towers

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Photo gallery for Yokohama Bay Sheraton Hotel & Towers

A spacious lobby with a central fountain, multiple seating areas, and a staircase leading to an upper level.
A modern hotel lobby with a checkered floor, a central bar area with a floral arrangement, and a city view through large windows.
A high-rise hotel with a prominent sign, multiple floors, and a modern design.
A table with two glasses of wine, a candle, and a dessert plate with three desserts.
A well-lit living room with a city view, large windows, and comfortable seating.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004
  • Place, Anpanman Museum
    ‪14 min walk‬
  • Place, K-Arena Yokohama
    ‪18 min walk‬
  • Place, PIA ARENA MM
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪48 min drive‬

Room options

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a chair, a small table, a lamp, and a view of the city.

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a small table, a chair, and a view of the city.

Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a view of the city.

Club Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a mirror, and a small table with two glasses of wine.

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city through the window.

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a table, a lamp, a picture on the wall, and a view of the city at night.

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the cityscape at night.

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a small table, and a view of the city.

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Club Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a view of the cityscape at night.

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a table, a lamp, and a view of a cityscape through large windows.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large window offering a city view, a cozy seating area with a sofa and chairs, and a small round table.

Junior Suite, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Yokohama Bay Sheraton Hotel & Towers

7 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Yokohama Bay Sheraton Hotel & Towers offers 348 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 20 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Our customers tell us they can't get enough of the helpful staff at Yokohama Bay Sheraton Hotel & Towers. During your stay, you'll be connected to a shopping center, and within walking distance of Yokohama Museum of Art. Free WiFi in public areas, 7 restaurants, and an indoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy seafood with ocean views at Teppanyaki Sagami, one of the property's 7 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Yokohama Museum of Art and a few minutes from Landmark Tower
Yokohama Bay Sheraton Hotel & Towers offers its guests an indoor pool, a hot tub, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 12 meeting rooms are available. The luxury Yokohama Bay Sheraton Hotel & Towers also features tour/ticket assistance, coffee/tea in a common area, and concierge services. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star Yokohama hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Teppanyaki Sagami - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Ko-No-Hana - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Compass - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sai-Ryu - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Bay West - This bar serves dinner only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,900 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: JPY 4,900 for adults and JPY 2,450 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bay West
  • Compass
  • Ko-No-Hana
  • Sai-Ryu
  • Teppanyaki Sagami

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 25-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10280.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2450 for children
  • Self parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 10280.0 per night
  • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Yokohama Bay Sheraton Hotel & Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great breakfast, excellent service.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, helpful staff, and great amenities. I only wish there was a laundry nearby.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and wonderful!❤️
Stayed 3 nights in May 2026
Verified review

8/10 Good

Juebin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very convenient location, with easy access to the train station via either a bridge or an underground passage. The room size is quite good, offering a comfortable amount of space compared to typical hotels in Japan.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Renatha

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful & spacious hotel . Very welcoming and friendly service , great location !
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect for my meetings, the room was very comfortable, service was excellent, and I also used the pool which was very helpful. Great job!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and location and breakfast buffet was incredible
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Sang Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No flexibility on checking in time. We can check in when the room is ready before 15:00 at other hotel while there is no flexibility at this hotel. Long queue at 15:00
Stayed 1 night in May 2026
Verified review

6/10 Okay

Yasuko

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was very clean, and since they were not overly busy, they let me check-in and gave me a room around 1 pm. Which I was grateful. My only complaint is that in the bathroom the toilet had a sewage-like smell. This is not particular to this hotel; I find that hotels in Japan often have this issue, but, in a hotel of this caliber and this price was rather off-putting. This was puzzling since there was a note claiming that they use filtered water for everything including the bathroom.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel reasonable price for higher end hotels. Lovely staff easy check in. Hotel bar was expensive for a beer about $20. Across the road from the train station coming from the airport so an easy walk to reception. Big night life area not far away bars and lot's of food. Excellent little Chinese restaurant next street or two over also great food. Staff at concierge will show you where to go. We found the hotel was right there after we jumped in a taxi and showed him hotel name, he had a good laugh and pointed to it. He still drove there he didn't want to take money but I insisted he smiled and thanked us. We joined the Diamond princess cruise after this it's about $35 taxi ride to the Port from the hotel. Taxi's and users are easy and quick.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Mai-Lee

Liked: Cleanliness, staff & service, amenities
it was very clean
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay, the staff are very helpful and polite.
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Terance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club Lounge was amazing!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, nice rooms, staffs are super courteous and helpful. Will stay there again.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Kaylyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay in Yokohama - super close to the station for easy access to get into Tokyo and rooms were so spacious for Japanese hotels.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

georgina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Xiaozhuo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone
Stayed 2 nights in Apr 2025