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Emerald Residence

3.0 star property

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Photo gallery for Emerald Residence

Front of property
Front of property
Basic Triple Room, Shared Bathroom
Exterior
Deluxe Quadruple Room, Ensuite

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Room service
  • Housekeeping

Explore the area

View in a map
5 Main St, York, England, YO10 4HJ
  • Place, University of York
    ‪16 min walk‬
  • Place, York Racecourse
    ‪19 min walk‬
  • Place, McArthur Glen Designer Outlet
    ‪2 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

8.8 out of 10
Excellent
(5 reviews)
  • 122 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite

7.4 out of 10
Good
(6 reviews)
  • 169 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Quadruple Room, Ensuite

Deluxe Quadruple Room, Ensuite

Deluxe Quadruple Room, Ensuite

8.8 out of 10
Excellent
(3 reviews)
  • 271 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

Standard Quadruple Room, Ensuite

7.0 out of 10
Good
(2 reviews)
  • 238 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite

Superior Suite, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • 241 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Single Beds and 1 Double Bed

View all photos for Superior Twin Room, Ensuite

Superior Twin Room, Ensuite

Superior Twin Room, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • 198 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom

  • 66 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom

Basic Triple Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 179 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About this property

Emerald Residence

Central guesthouse with free parking connected to a shopping center in York
This guesthouse features free self parking and free WiFi in public areas. Bathrooms are shared and housekeeping is available on request.
Emerald Residence offers 11 accommodations with complimentary bottled water and hair dryers. 36-inch Smart televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include showers.

This York guesthouse provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

With your stay at Emerald Residence, you're connected to a shopping center and just a quick walk from Kohima Museum. Free WiFi in public areas and free self parking are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Services include a virtual front desk
  • Just a 3-minute drive from University of York and a few minutes from Shambles
Emerald Residence offers its guests room service (during limited hours). Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3-star York guesthouse.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 36-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not have a front desk. Guests will receive smart lock details. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Emerald Residence York
Emerald Residence Guesthouse
Emerald Residence Guesthouse York

Emerald Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 56 out of 164 reviews
Rating 8 - Good. 49 out of 164 reviews
Rating 6 - Okay. 35 out of 164 reviews
Rating 4 - Poor. 8 out of 164 reviews
Rating 2 - Terrible. 16 out of 164 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

MR D J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A budget stay, you get what you pay for.

A budget stay, you get what you pay for.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kelvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large rooms

Nice large room for 4 adults. Clean .
Stayed 1 night in Sep 2025

6/10 Okay

Jake

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Graeme

Travelled with family
Liked: Cleanliness
Highly recommended if looking for something convenient and excellent value.
Stayed 1 night in Sep 2025

6/10 Okay

Lloyd

Travelled with partner
Liked: Cleanliness
Convenient location with great parking off street. Out room needed a little maintenance attention but it was comfortable for the night and reasonably priced.
Stayed 1 night in Sep 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy admission and easy comings and goings
Stayed 2 nights in Sep 2025

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When arrived, had to call a mobile to check in and was given a code for front door, then a code for the room, which seemed strange, but once in the room there was a key card, so was fine. Clean and tidy. Fridge in room as well as tea, coffee and bottled water. Had to hunt for the towels, as they were in the wardrobe! I (female) was staying with my young son and was concerned about the front door. Everytime we went in or out, it was either not shut correctly or someone had left it with the Yale lock unlocked, so anyone could walk in. You had to make a concerted effort to make sure the door locked, so being open could have been by accident, but when unlocked, someone had to have done that on purpose. There was parking at the rear, but this was reduced due to a truck being parked there, and how it was parked limited number of cars that could park without blocking in other cars. There was also a few spaces to park on the main road. Overall, the place was good, in a good location for the city centre, clean and value for money.
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Travelled with partner
Fab place to stay. Would recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently had a stay here and have no complaints, the check in was nice and easy. The lady that did our check in was informative and friendly, didn't leave us needing anything. The room was clean and the room had complimentary bottled water and biscuits. If you need a well priced place to stay near York centre I'd recommend here
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

SUK LING, Kowloon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
York - Good choice😎
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
reasonable price easy parking .good place .central to york.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay nice and quiet and close to all amenities. Bus stop across the rd takes you right into the city center. Friendly helpful staff, would definitely stay again.
Stayed 3 nights in Aug 2025

8/10 Good

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Decent enough stay, was blanked twice in communcation attempts pre stay and checking in had to wait on a call back (along with other guests waiting outside) to access our rooms. Clean room, served purpose for the night
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for what you pay for

Overall, for the price we paid and for a place to simply sleep and shower I am happy with my experience. There is limited private parking at the rear of the building (about 4 car spaces) but also street parking is available. The people are lovely and they were swift and friendly with checking me into my room. We were in a double bed room plus a single bed with an ensuite, and it was all tidy and clean upon arrival. The only downsides was that one of the windows had a crack in it and the room gets quite warm (we stayed in mid July). The room comes with a standing fan you can use though. We also got a takeout to have in the hotel room and it was helpful that we had a mini fridge in our room. It came with cutlery but we did notice downstairs there is a seating area and a kitchen space that I think residents are welcome to use. They also have an ironing board and you can ask for an iron too from the friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Clean comfortable room.
Stayed 1 night in Jul 2025

4/10 Poor

Huannian

Stayed 1 night in Jul 2025

10/10 Excellent

Jalaludin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A trip to remember

Great experience for a self check in stay. We arrived late but was attended to well by a friendly staff who happened to be at the premise.
Stayed 1 night in Jul 2025

6/10 Okay

Babs

Business traveller
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely clean period property. Easy to find and very near to the main attractions in York.
Stayed 1 night in Jul 2025

6/10 Okay

Eloisa

Disliked: Staff & service
It was hard to get hold to someone on the phone to check in, I am pregnant and I needed to go to the toilet as soon as, the person who I managed to speak to had issues with the system and took longer to give me the codes to access. Then about an hour after, while I was at a Dr appointment I received a message saying that I have to leave the room, all very random, they took my last name wrong and gave me the wrong number but there is no need to send a message like that and get me all into panic. Apart of that the room was fine, just that didn’t have any other light more than the main one, so if you want to read in bed then take your own lamp.
Stayed 1 night in Jun 2025

10/10 Excellent

Alisha, Kitimat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large. Access to streaming channels. Great area...right beside a bus stop to take you right into city centre.
Stayed 3 nights in Jun 2025

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Fine for the price
Stayed 1 night in Jun 2025