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Feversham Arms Hotel & Verbena Spa

4.0 star property

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Photo gallery for Feversham Arms Hotel & Verbena Spa

Outdoor spa tub
Food and drink
Exterior detail
Outdoor spa tub
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included

Explore the area

View in a map
High Street, Helmsley, York, England, YO62 5AG
  • Place, North York Moors National Park
    ‪1 min walk‬
  • Place, Duncombe Park
    ‪3 min walk‬
  • Place, Hemsley Walled Garden
    ‪4 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪54 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Suite

Poolside Suite

Poolside Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Individually decorated, individually furnished, desk, iron/ironing board

Spa Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Feversham Arms Hotel & Verbena Spa

Hotel in York with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free weekday breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is not available.
Feversham Arms Hotel & Verbena Spa offers 33 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. A nightly turndown service is provided and amenities available on request include hair dryers.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Verbena Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Feversham Arms Hotel & Verbena Spa. During your stay, you're just a quick walk from Cleveland Way. Free breakfast, free WiFi in public areas, and free valet parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free English breakfast served on weekdays
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy British cuisine while dining at Weathervane Restaurant
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, deep-tissue massages, or body scrubs at Verbena Spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a steam room and a sauna
  • Steps from Cleveland Way and 3 minutes by foot from Helmsley Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Feversham Arms Hotel & Verbena Spa offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

A sauna, spa services, and a library are also featured at the business-friendly Feversham Arms Hotel & Verbena Spa. Self parking and valet parking are free.

This 4-star York hotel is smoke free.

Guests are served free English breakfast on weekdays from 7:30 AM to 9:30 AM.
Weathervane Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available on weekdays 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Weathervane Restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Feversham Arms Hotel & Verbena Spa
Feversham Arms Hotel & Verbena Spa York
Feversham Arms Hotel Verbena Spa York
Feversham Arms Verbena Spa York
Hotel Feversham Arms Hotel & Verbena Spa York
Feversham Arms Hotel Verbena Spa York
Feversham Arms Hotel Verbena Spa
Feversham Arms Verbena Spa York
Feversham Arms Verbena Spa
York Feversham Arms Hotel & Verbena Spa Hotel
Hotel Feversham Arms Hotel & Verbena Spa
Feversham Arms Hotel & Verbena Spa York
Feversham Arms & Verbena York
Feversham Arms & Verbena York
Feversham Arms Hotel & Verbena Spa York
Feversham Arms Hotel & Verbena Spa Hotel
Feversham Arms Hotel & Verbena Spa Hotel York

Feversham Arms Hotel & Verbena Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 245 out of 398 reviews
Rating 8 - Good. 110 out of 398 reviews
Rating 6 - Okay. 30 out of 398 reviews
Rating 4 - Poor. 12 out of 398 reviews
Rating 2 - Terrible. 1 out of 398 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Brilliant hotel, only stayed one night and couldn't use the spa, but room was great as was breakfast staff so friendly
Stayed 1 night in Sep 2025

8/10 Good

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property located right in the town, great staff and service, stunning room with pool view, heated pool and super sized jacuzzi a real bonus, will definitely go back!
Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice room, but underwhelmed, won’t revisit.

We had a very friendly warm welcome - great start. Our suite was roomy and hence an initial wow factor. View onto pool area was really pleasant. Comfy bed & quiet. But per the notes below, we were on the whole ‘underwhelmed’. Hotel has ‘good bones’ but would benefit from a refresh. 1/ Slippers were missing - no big deal - but we’d put on swimwear and husband got dressed to go to reception to get some for use around pool. 2/ Bathroom was roomy, and although clean, the tiles had lots of stains (we think from bleach - made the bathroom ‘look’ dirty and unappealing). Modern smart fittings, but bath fascia was made from tatty old painted wood & looks out of place. No surface for toiletries. Shower seemed to have a glitch - difficult to control temperature (too hot). We overheard some others complaining. 3/ It seemed like the ‘B’ team were on at breakfast on bank hol Monday. I quietly gave polite feedback about poor service and poor food quality (beans cold and watery, egg obviously not fully cooked, toast was served as warm bread). Another lady caused a bit of a scene complaining. 4/ In underground car park, ‘drips’ from old overhead pipes, caused 6 x patches of limescale on our car. My husband couldn’t remove them with a cloth or by scraping with his credit card. I asked staff for some window cleaner. Lady was obliging and apologetic. She brought a lemon from the kitchen & came to assist us (had this issue before). This solved problem - phew! Could do better.
Stayed 1 night in Aug 2025

6/10 Okay

wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and pool lovely at hotel but rooms very dated We paid more than the room was worth. Mattress so hard and pillows too didn’t sleep well, also room had a toilet in one room without a sink and separate shower with sink. Cost 285.00 two days before stay was booked and on day of stay was only 168.00 , disappointed this time, have been before and was better 2 years ago but rooms still dated, I did mention to reception and the lady just said sorry about that.
Stayed 1 night in Aug 2025

10/10 Excellent

I G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A jewel of a find

We thoroughly enjoyed our visit to the Feversham Arms. This is one of the most welcoming hotels. Staff are friendly and always great you with a smile and meet your needs on every request. The spa is wonderful, we used the facilities each day of our stay. The hotel is perfectly situated in Helmsley. It is opposite the Cleveland way, we walked to Rievaulx Abbey and back with was a lovely walk. Our Anniversary dinner was excellent, the flavours popped in your mouth and the whole culinary experience was unforgettable. A little jewel of a find, one we would certainly revisit.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, food / restaurant excellent, pool excellent, spa and jacuzzi very good - only slight issues were WIFI in my particular room was very intermittent and also the toilet was rather small and inaccessible for myself as inbetween wall and bath and not much room for me being a large fella!!
Stayed 2 nights in Aug 2025

6/10 Okay

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
3rd trip in 14 nonths and not sure we will be running back. Bedroom average. First breakfast service not good, second morning better. Food in restaurant, again average but over priced, as are all drinks. Receptionist needs training. Hopefully the new owners will improve things.
Stayed 2 nights in Aug 2025

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

A lovely place to stay,a homely feel created by welcoming and friendly staff. Located in the heart of a pretty village with a market on Fridays, independent shops and lots of cafes! Two or three pubs to eat in-which were perfectly acceptable.Plenty of walking routes around and near enough to other tourist attractions/coast Pool area is very relaxing and in a sun trap in the afternoon. Rooms are spacious,clean and comfortable. Only downside was noise from poolside filter/air con system whirring during the night. Breakfast cooked to order using good quality produce. Restaurant is higher end dining and there are no other alternatives. Some evidence beginning to show of wear and tear in pool and dating of fittings in bedroom/bathroom which is just ok for now but fees are on the expensive side for that to be the case
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay again. Heated pool was a highlight for our 8 month old. Staff were great and lunch at the pool restaurant reccomended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mrs C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection

Rating a hotel that gets 10 out 10 for every element of our stay, booked and the added day we added on (as we weren’t ready to leave), is easy to do. A wonderful hotel, a wonderful location. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Susan

Liked: Staff & service
Everything was excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness
A friendly welcome from excellent staff together with good accommodation made our stay very enjoyable.
Stayed 3 nights in Jun 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is a little ran down and in need of some modernisation for example room interiors and pool need a few new tiles and grouting. Overall very relaxing, however, I would think twice about returning due to the cost and standard of the place. Especially how we had to pay extra for a walk in shower due to my partner being pregnant.
Stayed 1 night in Jun 2025

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Staff very friendly and helpful. Restaurant was quiet and food delicious. Spa & outdoor pool lovely.
Stayed 1 night in Jun 2025

6/10 Okay

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A Perfect Anniversary Escape in Serendipity – Every Detail Considered We stayed in Room 15, Serendipity, to celebrate our 10-year wedding anniversary, and the experience was flawless from start to finish. Thoughtful touches like welcome chocolates and a personalised congratulations message made us feel truly valued. Dinner was superb — beautifully presented with outstanding flavours — and followed by a surprise delivery of celebratory truffles. Serendipity offered direct poolside access via a private staircase, allowing us to step straight out into the sunshine for a relaxing afternoon with cocktails — the Hugo Spritz was a standout. Every member of staff we encountered was warm, professional, and attentive, and the spa provided just the right atmosphere to unwind. The personal touches really made us feel celebrated, and it’s clear the team takes genuine pride in the guest experience. We wouldn’t hesitate to return — and we’ve already recommended Feversham to friends looking for a special getaway. Thank you to the entire team for a truly memorable stay.
Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025