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Best Western Plus Heritage Rail Inn & Suites

3.0 star property

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Photo gallery for Best Western Plus Heritage Rail Inn & Suites

Property amenity
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
140 Leader Heights Road, York, PA, 17403
  • Place, William Kain Park
    ‪9 min walk‬
  • Place, The Heights
    ‪10 min walk‬
  • Place, York ExpoCenter
    ‪12 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two single beds, a wooden headboard, bedside lamps, and a small table with a phone and a clock.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

A hotel room with two single beds, a wooden headboard, bedside lamps, and a small table with a phone and a clock.

Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

8.2 out of 10
Very good
(13 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Honeymoon Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two single beds, a wooden headboard, bedside lamps, and a small table with a phone and a clock.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(26 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Heritage Rail Inn & Suites

This smoke-free hotel features a 24-hour fitness center, a seasonal outdoor pool, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and ATM/banking services are onsite. Housekeeping is available on request.
Best Western Plus Heritage Rail Inn & Suites offers 134 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Heritage Rail Inn & Suites. During your stay, you're just a quick walk from The Heights. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a car charging station, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by foot from The Heights and a 2-minute drive from William Kain Park
  • Dogs welcome for a fee
Best Western Plus Heritage Rail Inn & Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly Best Western Plus Heritage Rail Inn & Suites also features a fireplace in the lobby, laundry facilities, and an ATM. Self parking is free.

This 3-star York hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 31 and close September 04.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel York

Holiday Inn Express York

Best Western Plus Heritage Rail Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 236 out of 367 reviews
Rating 8 - Good. 78 out of 367 reviews
Rating 6 - Okay. 33 out of 367 reviews
Rating 4 - Poor. 11 out of 367 reviews
Rating 2 - Terrible. 9 out of 367 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rubens

Stayed 1 night in Feb 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

10/10 Excellent

james s

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, close to convention center
Stayed 3 nights in Oct 2025

6/10 Okay

Natt

Stayed 1 night in Jan 2026

10/10 Excellent

Lyndsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Darneisha

Liked: Cleanliness, staff & service, amenities
Everything was amazing and neatly kept.
Stayed 1 night in Jan 2026

8/10 Good

Colleen

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
The bathroom had long black hair on the floor and shower walls. Knowing that—I’ll never believe the room was cleaned in the first place. There were no plates, silverware or cups to call this a “kitchenette”. It was a sink, microwave and an average hotel size fridge. Nothing warranting a “kitchenette”. TVs were decent sized. And the volume worked loud enough to drown out the 12 year olds playing and screaming down the hall while their caretakers were taking full advantage of the free breakfast buffet. Overall, the bed was comfy. I slept on the blankets and bring my own blanket and pillow everywhere. I was able to adequately adjust the room temp to my liking. Most importantly, I did feel safe. Minimal noise at night. Just that next morning at 830am.
Stayed 2 nights in Jan 2026

10/10 Excellent

Janet

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was very clean couldn’t even tell there was a dog in it previous to us. Staff very nice.
Stayed 1 night in Jan 2026

6/10 Okay

Arlene

Business traveller, Travelled with partner
Liked: Cleanliness
The staff was very friendly but the hotel itself needed improvements. The was a stale smell in the hallways. When we entered our room it was very cold and not obvious how to run the heat. (The thermostat on the wall didn’t go on. There was an actual unit by the window.) The shower nozzle was low on the wall and it wasn’t very hot. Breakfast was lacking and not very good. Nice gym.
Stayed 1 night in Jan 2026

6/10 Okay

Mark

Stayed 1 night in Jan 2026

8/10 Good

Amy

Liked: Cleanliness, staff & service
Everything was great with the exception of your showers. Had to pull the toggle so hard, the spout started to move. Water pressure is extremely low, hard to get shampoo out of you hair and the shower heads are not very good.
Stayed 4 nights in Dec 2025

10/10 Excellent

Charlene

Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

zoraida

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Jay

Business traveller
Liked: Amenities
Great quiet place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, amenities
Clean rooms comfortable beds, great breakfast. Employees very sociable and accommodating. Thanks
Stayed 2 nights in Dec 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was very friendly and welcoming when I checked in. My room was clean and nice. The only issue I had was the water pressure in the shower was disappointing.
Stayed 1 night in Dec 2025

10/10 Excellent

Israel, Newfield

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and receptionist was very helpful
Stayed 1 night in Dec 2025

8/10 Good

Douglas, Emporia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good, but breakfast didn't match up to the way Holiday Inn used to run it here.
Stayed 7 nights in Nov 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service, amenities
The staff are very nice. Check in was a breeze. The breakfast always has a nice variety. It is getting just an okay this time, because it seems the floor we stayed on needs some updating. We stay at this hotel when we are in town to visit our daughter. So we are frequent flyers here.
Stayed 3 nights in Nov 2025

8/10 Good

Ashton

Stayed 7 nights in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

6/10 Okay

Savitri

The hotel was clean for the most part. But the floors in our room did not look loke
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast selection and the floor was relatively quiet and the room was spotless
Stayed 2 nights in Nov 2025

10/10 Excellent

thomas

Stayed 3 nights in Nov 2025