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Best Western Plus Heritage Rail Inn & Suites

3.0 star property

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Photo gallery for Best Western Plus Heritage Rail Inn & Suites

Property amenity
Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
140 Leader Heights Road, York, PA, 17403
  • Place, The Heights
    ‪8 min walk‬
  • Place, William Kain Park
    ‪9 min walk‬
  • Place, Wellspan Health
    ‪2 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking, Kitchenette (with Sofabed)

9.2 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible, Kitchenette (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Honeymoon Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.2 out of 10
Wonderful
(22 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Heritage Rail Inn & Suites

Hotel in York with a 24-hour fitness center and a seasonal outdoor pool
This smoke-free hotel features a 24-hour fitness center, a seasonal outdoor pool, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and ATM/banking services are onsite. Housekeeping is available on request.
Best Western Plus Heritage Rail Inn & Suites offers 134 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Heritage Rail Inn & Suites. During your stay, you're just a quick walk from The Heights. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a car charging station, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from The Heights and a 2-minute drive from William Kain Park
  • Dogs welcome for a fee
Best Western Plus Heritage Rail Inn & Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly Best Western Plus Heritage Rail Inn & Suites also features a fireplace in the lobby, laundry facilities, and an ATM. Self parking is free.

This 3-star York hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping on request

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 31 and close September 04.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel York
Holiday Inn Express York

Best Western Plus Heritage Rail Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 322 reviews
Rating 8 - Good. 69 out of 322 reviews
Rating 6 - Okay. 30 out of 322 reviews
Rating 4 - Poor. 9 out of 322 reviews
Rating 2 - Terrible. 7 out of 322 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet.
Stayed 1 night in Nov 2025

6/10 Okay

Terry

Travelled with family
The HVAC unit was extremely loud. There were two screws protruding up from floor that caught bottom of door every time door was opened or closed - this should be addressed asap for safety of guests. Breakfast was great! Staff was welcoming.
Stayed 1 night in Nov 2025

6/10 Okay

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked through hotels.com for a king bedroom with walk-in shower. Room ok but low profile tub...not walk-in. Staff provided me with tub mat. The shower had hand-rail but not walk-in as advertised. Please coordinate your ads with hotel! Not happy. Thanks for asking.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

KATHLEEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and the room was very clean.
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Room was fine. Bathroom tiny and no ventilation. Staff helpful depending who was on the desk. I have strong objection to $45.00 late checkout fee. Food was mostly starch. The pork and sausage looked awful. Overpriced for what the customer receives; but the ony choice close to the OSS hospital..
Stayed 3 nights in Nov 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Friendly staff. Excellent breakfast each morning! Would definitely stay here again.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gillian

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very nice but this was one of the dirtiest hotels I have ever stayed in. There was mold along the ceiling in the room and the bathroom looked as if it had never been cleaned. Floors were covered in hair and general dirt. The room was all hard floors but I don't know that they had ever been mopped. The hotel has clearly been updated to look fancy, but it lacks cleanliness.
Stayed 1 night in Oct 2025

10/10 Excellent

Marcia, Park Ridge

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, friendly, helpful desk staff, great breakfast.
Stayed 4 nights in Oct 2025

8/10 Good

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

CHERYL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and breakfast had several options which was wonderful. The walls are very thin and we heard people chatting laughing and wandering about till well after 1am
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Britany

Stayed 2 nights in Oct 2025

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was hot and plentiful. Staff couldn’t have been nicer. Whole facility like new and very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Stacia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Stayed 5 nights in Oct 2025

10/10 Excellent

Chester

Liked: Property conditions & facilities
For such a nice hotel, the inside of the elevator door needed repainting. Would like to see body wash/shampoo/condition wall mounted in bigger bottles in the shower for ease and convenience. Shower could use shelves. Overall a Body wash/ shampoo/ conditions were nice. Sound proofing between doors of connecting rooms. I could hear the woman talking on her phone from any where in our bedroom.
Stayed 3 nights in Oct 2025

6/10 Okay

Christine

Stayed 5 nights in Oct 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ,friendly staff. Comfortable room. No fan in bathroom but mirror didn't fog up.
Stayed 3 nights in Oct 2025

8/10 Good

Alonna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Manager went above and beyond helping us to get our laundry done when the guest washing machine was broken.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. Clean, safe, and friendly staff. But what sold me was the gym - best I’ve ever seen in a US hotel. Full power rack, York free weights up to 110, and many kettlebells. Awesome place! Will stay again.
Stayed 1 night in Oct 2025