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In-Town Guest Accommodation

3.5 star property

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Photo gallery for In-Town Guest Accommodation

Exterior
Interior
Large Double
Interior
Tiny Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
21 Gillygate, York, England, YO31 7EB
  • Place, Yorkshire Museum Gardens
    ‪3 min walk‬
  • Place, York Minster
    ‪3 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪64 min drive‬

Room options

View all photos for Tiny Double Room

Tiny Double Room

Tiny Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Large Double

Large Double

Large Double

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Double with Courtyard

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

In-Town Guest Accommodation

This smoke-free guesthouse features free WiFi in public areas. Housekeeping is available on request.
In-Town Guest Accommodation offers 5 accommodations with hair dryers and complimentary toiletries. 24-inch Smart televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

During your stay at In-Town Guest Accommodation, you're just a quick walk from York Minster. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Steps from York Minster and 7 minutes by foot from Shambles
WiFi is free in public spaces.

This 3.5-star York guesthouse is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Minimum check-in age: 16

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

In-Town Guest Accommodation York

InTown Accommodation York

In Town Accommodation York

In-Town Guest Accommodation York

In-Town Guest Accommodation Guesthouse

In-Town Guest Accommodation Guesthouse York

In-Town Guest Accommodation Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 44 reviews
Rating 8 - Good. 15 out of 44 reviews
Rating 6 - Okay. 8 out of 44 reviews
Rating 4 - Poor. 5 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Stayed here last weekend for 3 nights Very cute little place. Cozy, quiet and clean. Close to the centre of town.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When in town

Very clean, tidy, very comfortable. Central location, two minutes walk to the Shambles and all the major tourist attractions are within a short walk.
Stayed 5 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Property conditions & facilities, room comfort

Brilliant location

The location of the property was excellent. The lady who ran the property was lovely. My room was small but cute, and perfectly adequate for me travelling solo. There was a bit of a smell in the bathroom that seemed to be the drains. I hope they'll have a look at this and sort it. Your can hear other guests occasionally as the walls are very thin but it didn't really bother me. I'd definitely stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Douglas

Liked: Cleanliness
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Olaia

Liked: Cleanliness, staff & service, property conditions & facilities
Straight in the city centre which was what I wanted, very clean, bed very comfortable host very good. I couldn't open the room's window for fresh air, but not a problem. Thank you 😊
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great York location

Great location just outside York walls & close to York art gallery & York museum. Clean & comfortable room with modern wc & shower. WiFi details & additional tea/coffee sachets available on ground floor.
Stayed 1 night in Jun 2024

10/10 Excellent

Theo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, had everything you need and in a good location, walking distance from the main attractions in York's city centre.
Stayed 1 night in Jun 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities

Birthday trip to York

Me and my fiance stayed here for 3 nights for his birthday. Brilliant location, close to the centre and all the tourist attractions. The room had all the essentials, everything was clean and the bed was comfy, only downside was that the bed frame is very squeaky so was very loud turning over. Self check in was easy and the code for the lock box was given in plenty of time before check in. Brilliant price compared to other places in york, will definitely be back and would recommend!
Stayed 3 nights in May 2024

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
very quiet, short walk from town centre, nice room with self check in
Stayed 6 nights in Apr 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a wonderful find!

Absolutely loved our stay here. Great location, lovely room. Everything you need on your doorstep. Would definitely recommend and will definitely be back!
Stayed 2 nights in Mar 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In Town Guest house

Great little guest house, situated extremely conveniently for everything you wish to do and see in the centre of town. Great communication from the owners, definitely recommended and great value for money. Thanks very much for a pleasant stay x
Stayed 2 nights in Feb 2024

6/10 Okay

Beth

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable bed with own en-suite shower room, only 5 minutes walk from York Minster, two minutes from the Art Gallery and its fantastic evening light display to music, and the town centre round the corner, so everything on your doorstep. Towels, kettle, tea and coffee provided, hairdryer, handsoap and shower gel also. Very good value, considering how close to town it was. Highly recommended. Lovely landlady who brought me a heater on the first night in case I was cold, but the room wasn't at all. Would have stayed longer if I didn't have to get back for work!
Stayed 3 nights in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Genesis

Travelled with partner
It was good
Stayed 3 nights in Nov 2023

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful l little place right near the town. You can walk to everything you need. It’s unusual with a living area across the hall from the sleeping quarters but it was a good experience overall.
Stayed 4 nights in Oct 2022

8/10 Good

David

Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Convinient

We got there an hour after checking in and still didnt recieve a code to get the key until another hour later. So we got the code 2 hours after when we were supposed to and had no updates about what was happening to the point where we nearly booked somewhere else last minute. We called the number supplied on here and it doesnt work, it just hangs up instantly so we had no way of contacting the property. We tried to leave our room and the door knob came off, the screws came right out the door. The bed screamed like a banshee if you moved on it just a millimetre, sqweakiest bed in the world. The room was clean. The building is in a good spot, very close to all the shops you'd want to go to. There just needs to be more communication from the property about getting the keys and they need to change the contact information on Hotels.com
Stayed 2 nights in Sep 2022

4/10 Poor

Philip

Disliked: Staff & service, property conditions & facilities, room comfort

STAY CLEAR of this Guest House

I will start by saying I was not expecting any form of luxury at the price of this guest house. The check in didn't start well and yes the earliest check in was advertised as 14:00, however by 13:45 no code had arrived as detailed, so I tried to ring the owner on the number provided, "The number was unobtainable" so I rang Hotels.com, again they could not reach the owner on their contact number. Hotels.com, did they would comeback to me within 30 mins and advise the next step. Whilst one the phone with the Customer Service a text message came in with the code (@13:56), So not a great start. The room was OK, it was clean and presentable, so was what I was expecting, storage is minimal, the free bottled water was a glass water container with Tap Water (Stretching the term "FREE BOTTLED WATER") The room was tepid at best and the heating was never on in the full 3 day / 2 Night stay. The bottom of the stairs which is the only fire exit was full of stored bedding and a vacuum cleaner with 2 electric oil heaters ( Maybe that was the heating if you wanted it. Electrical sockets are in short supply with an extension cable supplying one side of the bed. The refrigerator in the room did not work so was nothing more than a flat surface to place items on. If the owners expect oil heaters to be used (None of which had any PAT Testing certificates on them - (Mandatory Electrical Safety Tests) Then they should be electrically tested every 6 months or they are a fire hazard.
Stayed 2 nights in May 2022

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 2 nights in Dec 2021

4/10 Poor

Saeed

Disliked: Staff & service, property conditions & facilities, room comfort

Better try else were. would be a last Resort

On Arrival Day1, The Tv did not work, Wi-Fi would not Connect. The Sink was Tiny unable to fill the kettle with water easily or wash your face. Bed was okay (in the first room) No curtains on the window only blinds. Day Two Sunday Morning, Knock on the door, the owner said we need to change our room cos the room needs maintenance done, We had to pack and move rooms Just before we were getting ready to go out for the day!. We were inconvenienced, and the owner did not seem to be appreciative about us changing rooms!. It looked like he had another booking and used the excuse of work to be done on a Sunday as an excuse for us to change rooms. 'Wait there's more'. We had to leave our stuff, We didn't shower and had to go out because the room move wasted so much time!. we left our belongings in the Lounge room that came with our room, (That TV in their did not work either, no aerial). When we returned later at night, No Glasses, No Cups for a hot drink, The tray that the cups and tea bags were in had spilt tea dried in the tray. We only had one towel for the two of us and there was no shelf above the tiny sink and no were to put hand wash. I phoned the owner on his mobile , left him a message to call me regarding no cups or glasses But I had no reply or contact from the owner, we used the empty teabag Jar and Coffee Jar as cups to have a hot drink, luckily we found some tea bags from the entrance hall. Disappointed with our stay and would not recommend this place to anyone.
Tv had no signal, Ariel not connected for even normal TV channels.
Tea Bag Jar and Coffee Jar We used as cups for a hot drink!
We only had one towel for the two of us !
The Tiny Sink was so small we could not get water into the kettle easily. The second room had no shelf above the sink, hand wash had to go below the sink. difficult to wash your face in.
Stayed 2 nights in Oct 2021

10/10 Excellent

Shirley-Ann

Stayed 4 nights in Aug 2021

6/10 Okay

Selina

Liked: Staff & service

It was ok

Well. It was ok. I wouldn’t stay again. It was small. Shower was stuck on hot, and not very good either. So if the water didn’t take your skin off the corners of the bed would more than make up on the pain front.... who gets a bed frame that sticks out in such a small room...? If neither of those got you, you could guarantee the Tv would. I’m not large. I’m 5.4” and 9 stone... if you still have your legs intact and skin on, get ready for the constant running water from the toilet and other noises all the time. If you’ve survived all that. Prepare yourself for the smallest sink ever, with a 3 inch mirror right above it so you can headbutt that when you try to spit the toothpaste in the sink.... higher would have been better. Fun. Not so fun.
Stayed 2 nights in May 2021

6/10 Okay

Paul

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020