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4.2 out of 5

"Bathrooms a bit grubby- tiles need scrubbing. No power points near a mirror for hair drying or makeup in the main room. Mattress too big for frame so ... " More

By a verified traveller on Sun 08 Sep 2019

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Hotel Description

Our customers tell us they can't get enough of Marmadukes Town House Hotel, Best Western Premier Collection's great location. During your stay, you're just a quick walk from Bootham Bar. Features include free WiFi in public areas, plus a bar and breakfast (surcharge). This 4-star hotel has 21 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer flat-screen TVs, electric kettles and phones
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests speak favourably about the helpful staff and the comfortable guestrooms
  • Within a 15-minute walk of St. Mary's Abbey and York Minster

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€63* Per night/room 12 Aug - 13 Aug

Standard Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Suite, 1 Double Bed, Non Smoking, Sauna

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Marmadukes Town House Hotel, Best Western Premier Collection ratings based on 11 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marmadukes Town House Hotel, Best Western Premier Collection

Everyone (5) Couples (6)
4 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

28 Jan 2020 by Emily

Thank you for your high scores and feedback. We hope to see you again in the near future. Kindest Regards, Emily & Team M

4 out of 5
Bathrooms a bit grubby- tiles need scrubbing. No power points near a mirror for hair drying or makeup in the main room. Mattress too big for frame so roll off the edges. Cat roaming around public areas meaning off limits for me with allergy. No mention of cat on website; that would have affected my choice. Staff very friendly

Posted by , from NCL on 8 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by Emily Ullathorne

Thank you for your feedback and high scores. All of our team work extremely hard to ensure that our high standards are met especially our housekeeping team. All of the tiles in the bathrooms do get bleached and scrubbed on a daily basis. Our neighbours cat Eric does occasionally come into the building. If he is causing any issues we do remove him. Thank you for mentioning our fabulous team who are always on hand to help. Kindest Regards, Emily Ullathorne

5 out of 5
It’s a lovely period property which feels very comfortable. staff are very polite

Posted by on 6 May 2019

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Comment from Hotel Management

8 May 2019 by Emily Ullathorne

Thank you for your perfect scores and feedback. We are delighted to hear that you enjoyed your stay with us. We hope to see you again in the near future. Kindest Regards, Emily Ullathorne

5 out of 5

Posted by on 3 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by Emily Ullathorne

Thank you for your perfect scores! We hope to see you again in the near future. Kindest Regards, Emily Ullathorne

5 out of 5

Lovely hotel nice location

Had a lovely stay the staff are very pleasant breakfast was lovely service was fast it's about a twenty minute walk into York town would definitely stay again

Posted by , from york on 29 Aug 2017

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4 out of 5

Great city break

Lovely stay here nice big old town house . Great breakfast but maybe the girls serving could have a bit more personality

Posted by , from Rochester on 9 Dec 2016

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4 out of 5

Very good location, friendly staff

The location is near to everything essential in York. The staff was friendly and the breakfast was great. The room was good, too, but the bathroom could have been bigger.

Posted by , from Finland on 27 Oct 2016

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5 out of 5

Very nice romantic break

Beautifully presented and sympathetically restored Gentlemans residence. Room was well proportioned with a very attractive half tester bed.Everything was spotless, staff cheery and helpful, and breakfast was substanial and good quality. My other half absolutely loved it too. Nice location, but if your mobility is impaired the walk into town may be difficult, as an extremely unfit middle aged bloke I found it a short and pretty walk.

Posted by on 4 Jul 2015

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4 out of 5

great

Great place to stay in a great location, 5 minutes walk from the centre of town.

Posted by on 16 Mar 2015

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1 out of 5

Comments on Maradukes, York

This was not a four star Hotel but a midium guest house. The bathroom was poor quality and the four poster bed was not required. We were very disappointed with the producted that was offered and was not what we required

Posted by on 5 Aug 2014

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About the Marmadukes Town House Hotel, Best Western Premier Collection

Location 4-5 St Peters Grove, Bootham, York, England YO30 6AQ

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Marmadukes Town House Hotel, Best Western Premier Collection, you'll find a terrace, a garden, and coffee/tea in common area. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Marmadukes Town House Hotel, Best Western Premier Collection also features complimentary newspapers in the lobby, dry cleaning/laundry services, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Victorian York hotel is smoke free.

  • 21 guestrooms or units
  • 3 levels
  • 2 buildings
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (49.7 km / 30.9 mi)
  • Train station: York Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Marmadukes Town House Hotel, Best Western Premier Collection offers 21 forms of accommodation with free newspapers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries and hairdryers. This York hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Flat-screen television
  • Electric kettle
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser

Contactless check-in and contactless check-out are available

The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean - Best Western
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 10.00 per person (approximately)
  • Self-parking fee: GBP 9.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marmadukes
  • Marmadukes Hotel York
  • Marmadukes York

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.