4/10 Poor
Sharon
11 Jun 2025
I have stayed at every hotel in Yucca Valley and on June 7th, I paid $243 for one night at this hotel and I would never stay here again.
1. First, I showed up at 4:45 pm and I was told "my room wasn't ready." At nearly 5pm, this is unacceptable.
2. Then they had the nerve to charge me an additional $150 hold for 5 days for "damages" what?
3. no coffee service in the room, nothing and not even a glass available.
4. They had the nerve to charge $3.50 for a coffee in their over priced lobby packed with merch.
Sharon
Stayed 1 night in Jun 2025