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Hotel y Suites el Refugio de don Carlos

2.5 star property

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Photo gallery for Hotel y Suites el Refugio de don Carlos

Lobby
Exterior
Terrace/patio
Free WiFi, bed sheets
Interior entrance

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Callejon de Quijano 309 Centro, Zacatecas, ZAC, 98000
  • Place, Historic Center
    ‪1 min walk‬
  • Place, Bicentennial Plaza
    ‪3 min walk‬
  • Place, Zacatecas Cathedral
    ‪7 min walk‬
  • Airport, Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    ‪28 min drive‬

Room options

View all photos for Basic Suite

Basic Suite

Basic Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Interior
Suites San Pedro
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Housekeeping
4.8 out of 5, Exceptional, 84 reviews
Suites San Pedro

About this property

Hotel y Suites el Refugio de don Carlos

Hotel in Zacatecas
A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Hotel y Suites el Refugio de don Carlos offers 10 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Zacatecas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel y Suites el Refugio de don Carlos, you're just a quick walk from Historic Center. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance
  • Steps from Historic Center and El Laberinto Municipal Market
Hotel y Suites el Refugio de don Carlos offers its guests tour/ticket assistance and a front-desk safe. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Zacatecas hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

EL Refugio DE DON Carlos
Y Suites El Refugio Don Carlos
Hotel y Suites el Refugio de don Carlos Hotel
Hotel y Suites el Refugio de don Carlos Zacatecas
Hotel y Suites el Refugio de don Carlos Hotel Zacatecas

Hotel y Suites el Refugio de don Carlos Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 11 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sergio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centrally located in downtown zacatecas. Cozy small building with full of traditions and history. Staff were amazingly friendly and helpful
Stayed 2 nights in Oct 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it! It was great! Super clean and people very nice.
Stayed 4 nights in Jul 2022

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need elevator
Stayed 2 nights in May 2022

10/10 Excellent

JAVIER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Isidro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que buena sorpresa tiene estufa, platos y algunas cásuelas para uso en el cuarto
Stayed 3 nights in Jul 2021

10/10 Excellent

Carlos Alfonso

Stayed 2 nights in Apr 2025

10/10 Excellent

Maxime

Stayed 1 night in Oct 2022

10/10 Excellent

ma e

Stayed 3 nights in May 2022

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Dec 2021

10/10 Excellent

DINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveria, buena relacion calidad-precio

Muy bien nos trataron desde la recepción, no tuve problemas con el check-in, todo muy agusto a mi hija le gustó mucho la tranquilidad del hotel sin ruidos molestos, solicitamos algunas cosas que necesitamos e inmediatamente nos resolvieron, las instalaciones y mobiliario en perfectas condiciones, sin duda volvería, gracias!
Stayed 1 night in Sep 2021

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Hotel realmente es confortable muy limpio, con excelente ubicación a unos minutos caminando de la catedral. Quizas lo único es que cuenta con pocos espacios de estacionamiento sin embargo amablemente el personal me apartó un lugar de estacionamiento. Recomiendo la estadía en el hotel.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena atención, el lugar estaba siempre presentable y limpio excelente ubicación
Stayed 3 nights in Mar 2021