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4.3 out of 5

"Good location, helpful reception, comfortable rooms. " More

By a verified traveller on Wed 01 Jan 2020

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Double Room (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

With your stay at Palace Hotel, you're connected to the convention centre and just a quick walk from Strossmayer Square. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from Strossmayer Square and Zrinjevac
  • Airport drop-off and local-area shuttle service available for a fee
  • Pets welcome for a fee

Palace Hotel ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palace Hotel

Everyone (18) Couples (1)
4 out of 5
Good location, helpful reception, comfortable rooms.

Posted by on 1 Jan 2020

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4 out of 5
The location of this property is very convenient just minutes' walk from tram stops and is also close to many sight-seeing spots. The front desk staff were friendly and helpful. The breakfast was good but could be a bit generous offering few more fresh fruits. We liked our room which was clean and quiet. The pillow was too soft though.

Posted by , from Aberdeen Scotland on 11 Apr 2019

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4 out of 5

Decent hotel and close to the centre

Pros: Comfortable rooms, pleasant and very helpful staff
Cons: Please please please have a kettle in the room to allow guests to make tea or coffee.
Location: Close to the centre
The stay was pleasant and the hotel is located very close to the centre which makes it very convenient.

Posted by , from UK on 6 Jan 2018

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5 out of 5

A sophisticated hotel in perfektionisti location

Hotel Palace has been our favorite over 10 years. Architecturally a cultural heritage building, modern facilities, great personnel, fine breakfast. Thanks for our latest stay!

Posted by , from helsinki on 16 Apr 2017

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4 out of 5
Super personnel la réception, bar et restaurant. Malheureusement le personnel des chambres s’est vraiment beaucoup dégradé en une année.

Posted by on 21 Feb 2020

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5 out of 5
Super Hotel, Super Umgebung. Toller Service, gratis Parking bekommen.

Posted by on 12 Dec 2019

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5 out of 5

Posted by on 4 Nov 2019

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5 out of 5

Posted by on 25 May 2019

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5 out of 5
Hervorragendes Hotel im Herzen der Hauptstadt, umgeben von unzähligen historischen Gebäuden aus der K&K Zeit. Auch Museen und vielen anderen Sehenswürdigkeiten.

Posted by on 13 Jan 2019

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5 out of 5
Lage ist Top, Personal sehr freundlich , wir kommen wieder

Posted by on 8 Jan 2019

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Comment from Hotel Management

10 Jan 2019 by Durdica

Dear Sir or Madam, Thank Yo very much for kind feedback! With best regards, Durdica Podgornik, Reservation Department

Renovations + Closures

This property is closed from 19 August 2022 to 1 March 2023 (dates subject to change).

This property will be closed from 9 December 2021 to 1 March 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Property Features

Palace Hotel offers its guests a sauna and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Event space at this hotel measures 1722 square feet (160 square metres) and includes a conference centre. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Palace Hotel. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. This Art Deco Zagreb hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1722 sq ft of conference space
  • 160 sq. m of conference space
  • Built in 1907
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Zagreb Central Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport drop-off and area shuttle
  • Parking: Extended parking available for a surcharge

Room Amenities

Palace Hotel offers 122 accommodations with minibars and a safe. 60-cm LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Zagreb hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Palace Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Downhill skiing nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pet Policy

  • Pets: EUR 160 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of Croatian Tourism Association (HUT - Croatia)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Cashless transactions are available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 120 for adults and from EUR 120 for children
  • Airport shuttle fee: EUR 200 per vehicle
  • Extended parking fee: EUR 150 per day
  • Pet fee: EUR 160 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 400 (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Hotel Zagreb
  • Palace Zagreb
  • Palace Hotel Hotel
  • Palace Hotel Zagreb
  • Palace Hotel Hotel Zagreb

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.