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Residence Hotel

4.0 star property

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Premium Room, Hot Tub
Restaurant
Sauna, steam room, body treatments, body wraps, body scrubs, facials
Front of property – evening/night
Sauna, steam room, body treatments, body wraps, body scrubs, facials

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenija Dubrava 70, Zagreb, 10000
  • Place, Garden Mall Zagreb
    ‪14 min walk‬
  • Place, Zagreb Zoo
    ‪2 min drive‬
  • Place, City Center One East
    ‪4 min drive‬
  • Airport, Zagreb (ZAG)
    ‪22 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, Hot Tub

Premium Room, Hot Tub

Premium Room, Hot Tub

9.2 out of 10
Wonderful
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Residence Hotel

Hotel in Zagreb with a full-service spa and a coffee shop
Along with a full-service spa, this smoke-free hotel has a bar/lounge and a sauna. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a meeting room.
Residence Hotel offers 17 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Zagreb hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Residence Hotel. During your stay, you'll be within walking distance of Garden Mall Zagreb. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Treat yourself to body scrubs, manicures and pedicures, or body wraps at the spa
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Onsite recreation includes a steam room and a sauna
  • Just a 2-minute drive from Garden Mall Zagreb and a few minutes from Zagreb Zoo
  • Airport and local-area shuttle service available for a fee
Residence Hotel offers its guests a full-service spa and a sauna. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Residence Hotel. An area shuttle within 100 km and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Zagreb hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Onsite venue - This bar specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Residence Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Residence Hotel Zagreb
Residence Zagreb
Residence Hotel Hotel
Residence Hotel Zagreb
Residence Hotel Hotel Zagreb

Residence Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 440 reviews
Rating 8 - Good. 151 out of 440 reviews
Rating 6 - Okay. 37 out of 440 reviews
Rating 4 - Poor. 12 out of 440 reviews
Rating 2 - Terrible. 10 out of 440 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Nice large room, and very helpful staff who changed are room to a quieter position. Very good amenities and hotel is close to tram stops which take you into central Zagreb.Breakfast is very good and also secure parking on site.
Stayed 1 night in Oct 2025

8/10 Good

Itayi

Liked: Staff & service, property conditions & facilities, room comfort
Our suite at Residence Hotel was comfortable and well-appointed, with a particularly nice bed that ensured good rest during our stay. The food served at the hotel was tasty and enjoyable. The staff appeared friendly, though we didn’t have much opportunity to interact with them beyond basic exchanges. One area for improvement would be the bathroom - there was noticeable limescale on the shower fixtures that could do with replacing or a thorough clean. I’d also suggest adding coffee and tea facilities in the room, as this would be a welcome convenience for guests. Overall, it was a decent stay with good fundamentals, but a few small touches could elevate the experience.
Stayed 3 nights in Oct 2025

4/10 Poor

Naushad

Disliked: Cleanliness, property conditions & facilities
Breakfast was OK. Location was great. Easy acess to trams and buses. Good accommodation for the price.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nian

Stayed 1 night in Oct 2025

2/10 Terrible

Bhushan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Really small room. AC is centrally controlled and wasn't working at all, esp during the night when the room got too hot due to the bathroom heater. Front Desk said they will fix it but didn't even after multiple requests. No coffee maker in room or cups, we had to ask for them. This is a bad hotel, not worth it as there's other options in Zagreb, Overall Zagreb itself is not worth visiting - nothing to see or do. Best to skip it entirely, save money and time.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dror

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice comfort and clean. Good breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast, not crowded, friendly
Stayed 2 nights in Sep 2025

8/10 Good

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small parking lot and busy street. The room was great and the staff was excellent and helpful. No issues except for parking.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional, friendly and courteous. Breakfast options were very good. Property in a great location for easy access to the Old city via the tram system which is cheap and easy to use. If staying in a room at the front of the hotel (which we were) it is noisy on and during the night from all of the traffic on the busy road outside. Our room was clean and spacious. We did not use the spa facility.
Stayed 2 nights in Sep 2025

10/10 Excellent

Drazen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay , streetcar passes by and you can be st the main square in less than 20 min. Everything is right there , including Zoo and many other things.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lyudmila

Stayed 4 nights in Jul 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and in a great spot to take teams to and from sites in Zagreb
Stayed 2 nights in Jul 2025

10/10 Excellent

Silvio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our itinerary
Stayed 1 night in Jul 2025

8/10 Good

Chandni

Travelled with family
Liked: Cleanliness
Room was very nice and modern Very disappointed with breakfast. You have to collect your own cutlery napkins etc and the variety is limited. We were disappointed with the breakfast.
Stayed 2 nights in Jul 2025

8/10 Good

Eleonore

Stayed 1 night in Jun 2025

8/10 Good

Prince Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast options!
Stayed 2 nights in Jun 2025

8/10 Good

indrani

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent staff, very nice breakfast. Only drawback was our room ac was constantly leaking water on floor making noise all night. It was not fixed even after notifying the front staff. Very tight parking spot if you are driving a SUV, small cars are fine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Palm Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed.
Stayed 1 night in Jun 2025

10/10 Excellent

bounphay, waterloo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small but the friendly service and breakfast very excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, tramlines almost at the front door. Takes 15 minutes to get into old Zagreb.
Stayed 3 nights in Jun 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness
Like that the staff were super friendly. Great but simple breakfast to start the day. Did not like that the rooms were tired, shower leaked and the door opened inwards. This did not leave a great deal of space to get out. Curtains needed to be changed as they were stained. Bathroom ceiling was in need of repair.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy in and out with parking close by. Driving in Europe on holiday is always challenging and available parking is a big plus. The place was as advertised and very clean comfortable and safe. Loved every minute of our stay. This was an older hotel. Affordable. We did not travel to the city center. Location is everything. Excursions from here would have been easy as public transportation is close by. AM breakfast was good. Quiet. We at dinner in a place close by served local foods and was very good.
Stayed 1 night in May 2025

8/10 Good

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
The location is walkable
Stayed 1 night in May 2025

4/10 Poor

Igor

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025