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Willa Excelsior

3.0 star property

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Photo gallery for Willa Excelsior

Apartment | View from room
Daily buffet breakfast for a fee
Superior Double Room, 1 King Bed, Mountain View | View from room
Triple Room | Bathroom
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Business services
  • Room service

Explore the area

View in a map
ul. Grunwaldzka 9, Zakopane, 34-500
  • Place, Krupowki Street
    ‪5 min walk‬
  • Place, Tatra Museum
    ‪9 min walk‬
  • Place, Zakopane Aqua Park
    ‪13 min walk‬
  • Airport, Poprad (TAT-Poprad - Tatry)
    ‪83 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartment

Apartment | Living area

Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Bunk Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 1 King Bed, Mountain View

Superior Double Room, 1 King Bed, Mountain View

Superior Double Room, 1 King Bed, Mountain View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, 2 Bedrooms, Garden View

Interior entrance

Comfort Room, 2 Bedrooms, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Bellamonte Aparthotel
Zakopane
  • Breakfast included
  • Kitchen
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 141 reviews
The price is €117
includes taxes & fees
23 Jun - 24 Jun
Bellamonte Aparthotel

About this property

Willa Excelsior

Self parking, coffee/tea in a common area, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a garden are onsite.
Willa Excelsior offers 31 accommodations. Flat-screen televisions are featured in guestrooms. This Zakopane hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Willa Excelsior, you're just a quick walk from Krupowki Street. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and a meeting room.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a meeting room, and Library
  • Steps from Gugu Park Linowy and 6 minutes by foot from Krupowki Street
  • Cats and dogs welcome for a fee (restrictions apply)
Willa Excelsior offers its guests a library, tour/ticket assistance, and a garden. Public spaces have free WiFi. Willa Excelsior also features a picnic area, coffee/tea in a common area, and room service (during limited hours). For a fee, parking is available.

This 3-star Zakopane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: PLN 40 for adults and PLN 30 for children
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
The check-in location differs from the property location; go to: [Willa Carlton 10 m away]
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: PLN 50 per pet, per day
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 40 for adults and PLN 30 for children
  • Self parking fee: PLN 20 per night
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Willa Carlton 10 m away
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Willa Excelsior Hotel Zakopane
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior Hotel Zakopane

Willa Excelsior Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 61 reviews
Rating 8 - Good. 19 out of 61 reviews
Rating 6 - Okay. 11 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Champ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very conveniently located, short walk to the starting points of he trails. Very clean place.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Renata

Liked: Cleanliness, amenities, property conditions & facilities
Spacious enough. It’s not on Krupowki and actually the strip is not so easy to find in the dark. It would be helpful to have a map or marked ways to get to Krupowki.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Sofie

Liked: Cleanliness
Disliked: Amenities
Only two outlet, cold room.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

ARISTEIDIS

Liked: Cleanliness
Disliked: Amenities
Room space and breakfast were good but bed, mattress and pillows were awful. We couldn't have worse sleep. Inside the room were only 2 plugs. One by the window and one in the toilet. We had to put the kettle on the floor close to the plug to boil some water for a tea.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alicja

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious. Easy check in. Comfortable bed. Tea and coffee provided in a room. People wrote that there is no outlets but there were and an extension cord with 3 extra outlets. Clean bathroom. Had all that we needed. Short walk to Main Street. We also lucked out with a pretty view
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old with BIG rooms

The hotel was a bit tired, but the "room" was huge, with a living room, 2 toilets and a loft with 2 double beds. The hotel was of an older date and had no elevator, so it was a little harder to have to drag your heavy suitcase up all those stairs.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
No oulets in room
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Terje

Liked: Cleanliness, staff & service
Disliked: Amenities
God beliggenhet og bra frokost.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Nerea

Liked: Amenities
La atención del personal, han sido muy atentos, en la habitación alguna cortina estaba caída, pero estaba limpia y de temperatura muy bien.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities
Staf
Stayed 15 nights in Oct 2025
Verified

8/10 Good

ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alte Villa mit Charme und toller Lage am Park nahe dem Zentrum. Zimmer groß und old Style aber gut. Kein Aufzug, aber nur drei Etagen. Sitzmöglicheit draußen im Grünberei
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszytko super
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

Hans jacob

Disliked: Staff & service, property conditions & facilities, room comfort

Gammelt og trist.

Jeg bodde der bare en natt, og det var mer enn nok. Trist og gammelt overnattingsted som er gått ut på dato. Kan ikke akkurat anbefale noen dette stedet. Måtte over i nabolaget å hente nøkkel til rommet og ingen heis. I det hele tatt en trist opplevelse.
Stayed 1 night in Sep 2021
Verified

6/10 Okay

travellust3

Liked: Staff & service
Disliked: Property conditions & facilities
Just okey for a short stay. One good thing is the location is great.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service

Spodziewałam się czegoś lepszego

Pokój bardzo czysty, 2 krzesła na 3 osoby, tylko jeden podwójny kontakt, suszarka do włosów porażka, wzięłam swoją ale abym mogła jej użyć ktoś musiał trzymać wtyczkę w gniazdku bo ciagle wypadała. Gniazdko wbudowane w zamontowana suszarkę - obluzowane, mało wygodne łóżka, widok z okna mega słaby - na śmietnik i paczkomat. Panie z recepcji bardzo grzeczne i miłe, śniadania dobre - polecam. Brak możliwości zrobienia kawy/herbaty - wbrew zapewnieniom na stronie. Ogólna lokalizacja w sumie ok. Słabą opcja jest dopłata za parking, przy takiej cenie wynajmu powinno być zawarte w cenie. Biorąc pod uwagę wszystko cena zbyt wysoka
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Maciej

Liked: Staff & service
Disliked: Room comfort

Dumna nazwa,przecietna jakość.

Hotel jest doskonale położony, cichy, posiada wiele pokoi o różnych powierzchniach i komforcie. Niestety, przydzielony nam pokój byl stosunkowo mały, z absoltnym minimum czyli lazienka )bardzo dobra) łóżko, wieszak, szafka i maly tv. Minusem bylo przydzielenie nam malych, oddzielnych łóżek bez możliwości zmian.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Convenient location, room was nicely heated abd bathroom nicely renovated.
Stayed 8 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Są lepsze hotele za tą samą cenę

Hotel,który potrzebuje remontu i odświeżenia.Kabina prysznicowa popsuta.W recepcji trzeba czekać,aż ktoś się pojawi.Płatny parking,który jest na podwórku hotelu.Fajny pomysł zrobienia sobie kawy czy herbaty na korytarzach,ale brak kubków.Bufet śniadaniowy płatny 20 zł od osoby jest zróżnicowany i wart tych pieniędzy.Cena za nocleg nie adekwatna do jakości.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
Nice willa in the centre of the city, within short walking distance to the Krupówki Street. Very good buffet breakfast with excellent selection of cereals, cheeses, cold cuts, fish, eggs, sausages, salads, breads, crepes, cakes, jams, fruits, etc available in the adjoining Carlton Willa. The only problem was that we had to use the wet towels as they would not dry in the room.
Stayed 8 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Barátokkal

Segítőkész személyzet, tiszta szobák, gyönyörű környezet, jó elhelyezkedés.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

JAEHWAN KWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Employees and facilities were extemely good. If you want to stay at clean and nice hotel, this hotel is going to be good for you.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zakopane

Ubytovanie je v super lokalite, neďaleko centra mesta
Stayed 1 night in Dec 2017
Verified

8/10 Good

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne affaire

Hôtel sympa, à proximité de Zakopane (super ville de montagne, dynamique, avec d'énormes possibilités d'activités). Propre, efficace et peu couteux. Bonne affaire
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

dogodnie położony i dobry

było super
Verified

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities
Bardzo dobra lokalizacja. Duży dwupoziomowy pokój. Wady to: brak lodówki, brak aneksu kuchennego, brak zasłon w oknie przez co pobudka jest wraz ze wschodem słońca, śniadania w hotelu obok. Zbyt wysoka cena, jak na ten standard.