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Comfort Inn & Suites Columbus East

2.5 star property

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Photo gallery for Comfort Inn & Suites Columbus East

Lobby
Lobby
Premium bedding, down duvets, in-room safe, desk
Suite, 1 King Bed with Sofa bed, Non Smoking
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
773 Hebron Rd, Heath, OH, 43056
  • Newark Earthworks
    ‪19 min walk‬
  • Heath City Water Park
    ‪3 min drive‬
  • Denison University
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪45 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Columbus East

Hotel with free breakfast, near Newark Earthworks
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Inn & Suites Columbus East offers 63 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Columbus East. During your stay, you'll be within walking distance of Newark Earthworks. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Newark Earthworks and 7 minutes from Longaberger Basket Building
Comfort Inn & Suites Columbus East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Columbus East also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Heath hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM. An additional breakfast is available daily for a fee.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 4 hours per stay (1-device limit)

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 11:00 PM.
  • Free WiFi in public areas is limited to 4 hours per stay (1-device limit).

Property is also known as

Holiday Inn Express Hotel Heath Newark
Holiday Inn Express Newark Heath
Holiday Inn Express Newark Heath Hotel
Holiday Inn Express Newark
Comfort Inn Heath
Comfort Heath
Comfort Inn Suites

Comfort Inn & Suites Columbus East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 346 out of 737 reviews
Rating 8 - Good. 236 out of 737 reviews
Rating 6 - Okay. 76 out of 737 reviews
Rating 4 - Poor. 45 out of 737 reviews
Rating 2 - Terrible. 34 out of 737 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2025

8/10 Good

Gwen

Business traveller
Liked: Cleanliness, staff & service, amenities
My room was a little aged. Sink bowl was cracked. Wall where older door security latch was removed was not patched/repaired before putting the newer Pemko latch.
Stayed 2 nights in Mar 2025

10/10 Excellent

Samuel

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Clean - but bring your earplugs!

The room was clean, bathroom was clean. The bed wasn’t super comfortable but was adequate and clean. A bit disappointed by how much sound transferred between rooms because I heard a couple arguing/yelling, a baby crying, then later snoring from the room next door - so not much sleep (forgot my earplugs!). I might’ve just picked an off night to stay, but for the price I’ll probably choose another location next time.
Stayed 1 night in Mar 2025

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. The people checking you in and out were very pleasant. The rooms were nice and clean. Beds were very hard. Breakfast was awful. There was a group of ball players from a college staying there. They were very nice young men. The problem was when we went down to breakfast they were already down there and had eaten most of the food. The person which was in charge was outside smoking and not keeping up with stocking up on anything for the other guests. This was not the fault of the ball players but staff. We had to go buy breakfast. One other thing is the hotel is so close to the main road that the traffic noise is very loud in the rooms. Other then two things it is a very nice and clean hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not very clean

Room looked like the carpets hadn’t been vacuumed. We kept stepping in crumbs and having stuff stuck to our socks. There was also dirty socks left in the room from the previous person and small holes in the sheets.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodney

Stayed 1 night in Mar 2025

10/10 Excellent

Tyreek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heating unit not working properly. Room cold and would not warm up. Light over bathroom mirror burned out. Short in towels
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Karla Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Manager is in no hurry to solve issues but staff was nice
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Feb 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing. I had some uncommon needs and the staff were amazing in supporting me. Stayed for a weekend while visiting my son. No frills hotel convenient to everything.
Stayed 3 nights in Feb 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Marcy

Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Tyreek

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay... Outstanding staff very accommodating. I stay here at least once a week.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Stayed 1 night in Oct 2024

2/10 Terrible

Charles

Disliked: Staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

Charles

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
On 1/29 the night clerk set off the fire alarm and was very unapologetic about it even though I tried to explain to her that I have an autistic child with sensory issues that was woken up by her screw up she proceeded to giggle about the situation and brushed it off...I was a return traveler but Will probably never stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable beds…friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean inside
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, amenities
Good
Stayed 1 night in Jan 2025

8/10 Good

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok
Stayed 2 nights in Jan 2025