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Sansatei

3.0 star property

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Photo gallery for Sansatei

Garden
Front of property – evening/night
Interior
Lobby sitting area
Hallway

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
30 Higashiura, Togattaonsen, Zao, 989-0916
  • Place, Togatta Onsen
    ‪1 min walk‬
  • Place, Miyagi Zao Kokeshi Doll Hall
    ‪3 min walk‬
  • Place, Zao Dairy Farm
    ‪3 min drive‬
  • Airport, Sendai (SDJ)
    ‪71 min drive‬

Room options

View all photos for Economy Japanes-style Room

In-room safe

Economy Japanes-style Room

  • Mountain view
  • 14 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Japanes-style Room

In-room safe

Standard Japanes-style Room

  • Mountain view
  • 40 sq m
  • Sleeps 6
  • 6 Single Futons

View all photos for Superior Japanese-style Room

In-room safe

Superior Japanese-style Room

  • Sleeps 6
  • 6 Single Futons

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In-room safe, iron/ironing board, free WiFi, bed sheets
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  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 445 reviews
The price is €54
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About this property

Sansatei

This ryokan features a restaurant, a bar/lounge, and a hot tub. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a garden, and a front-desk safe.
Sansatei offers 58 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the ryokan include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.
During your stay at Sansatei, you're just a quick walk from Miyagi Zao Kokeshi Doll Hall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe and conference space
  • Onsite recreation includes hot springs
  • 8.7 mi (14 km) from Zao Fox Village
Sansatei offers its guests hot springs and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Sansatei also features karaoke, a garden, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this 3-star Zao ryokan.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 9 AM.
Sansatei has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 1,650 for adults and JPY 1,100 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs
  • Hot tub
  • Karaoke

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7 AM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Sansatei Inn Zao
Sansatei Inn
Sansatei Zao
Sansatei Zao
Sansatei Ryokan
Sansatei Ryokan Zao

Sansatei Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 43 reviews
Rating 8 - Good. 18 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Shoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
川側が一望できるお部屋で常に太陽光が部屋を照らしてくれるのでとても気持ちよかったです。地震の影響か引き戸が傾いてちゃんと閉まりませんでした。
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zeer goed

Het gebouw ziet er buiten wat achterstallig uit, maar binnen is er netjes en schoon. De kamer was ruim met mooi uitzicht, de onsen is zeer plezierig en de personeel erg attent. Leuke eettentjes is de beurt.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
過ごしやすいです。
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Esther

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

非常安靜的鄉下

空氣非常好，早餐非常豐盛，住在可以看到風景的房間，聽著溪水潺潺流水聲 旅館有免費接駁車，從仙台車站到旅館 附近有起司工廠、採收藍莓 有名の御釜
Stayed 2 nights in Jun 2018
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

やはり経験しないとわからない

・トイレはウオシュレットではない。 ・朝食のみのプランを選択。選択理由は宿からの「客が満足することに自信あり」であったが、何の特徴もなく、きたいはずれも甚だしい。
Stayed 1 night in Jun 2018
Verified

8/10 Good

Ibuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アラバキロックフェス

フロントの方の対応もよく、川のせせらぎを感じられる素敵な宿でした
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

ほっとする

昔ながらの、良い旅館という感じでした！ 蔵王もバッチリ見えて、とっても良かったです。 また泊まりたいと思いました。
Stayed 1 night in Apr 2018
Verified

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome onsen

Good stay in traditional Japanese ryoksn hotel. Great mountain view and hospitality.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Taewoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

무척 만족한 산사테이 후기

주변은 스키장이 있어 경관도 좋고 한적했습니다. 그래서인지 식당같은게 별로없긴했지만 호텔이 깨끗하고 관리도 잘해주시고 온천까지 할 수 있어서 무척 좋았습니다. 직원들도 친절하시고 맘에 쏙드는 하룻밤이었어요. 정만 잘 쉬다 왔어요~^^
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

さんさ亭について

子供が居た為、子供向けの色々な物が揃い良かったです。
Stayed 1 night in Jan 2018
Verified

2/10 Terrible

tomo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no good

honnkannwoyoyakusitahazuga bekkannninatteta heyagakusakatta
Stayed 1 night in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素泊まりで利用しました。 6人部屋で3人で泊まりました。 部屋は広々とし、綺麗でした。窓から見える景色もなかなかです。 大浴場は清掃時以外いつでも入れ、一人頭5000円とかなり安いと感じました。
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

shoojisan

Liked: Cleanliness, staff & service
Disliked: Room comfort

癒しの空間

周りの景色も良く温泉も風情があってよかったです！ 時間が無く夜泊まるだけだったので次回はゆっくりくつろぎに来たい場所でした。
Stayed 1 night in Jul 2017
Verified

4/10 Poor

Hiroshi

Disliked: Staff & service, property conditions & facilities, room comfort
4人部屋を予約したが、4枚の布団を敷いたら他のスペースがなかった。窓を開けたかったかが部屋に網戸がなかったので、なくなく冷房を使ったが冷房が苦手な人も考慮して欲しい。またかけ布団の羽毛かホコリがひどくて、やはり窓が開けれなくてつらかった。 朝食の有料バイキング1500円をオプションでつけたが、全体的にひどかった。味付けがしょっぱく、美味しくなかった。昨年はバイキングではなかったがとても美味しかった分、本当に残念だった。あのレペルで1500円は高過ぎるし、今後は利用しないと思う。
Stayed 2 nights in Jul 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最悪

修学旅行客とかぶって最悪だった。しかも部屋は狭くて汚くて値段のわりにしょぼかった。もう2度と行かない。
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフの皆さんが素敵な旅館

宿泊した部屋は昔風で、川や雨の音がよく聞こえました。お安く宿泊したので納得です。朝食バイキングは大人子供同料金で高いなぁと感じたのでやめてしまいました。お風呂良かったです。なにより、スタッフの対応はとても良かったと思います。また宿泊したいです。
Stayed 1 night in Jul 2017
Verified

8/10 Good

kou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

もっとゆっくりしたいくらい最高

出張で急遽利用。平日で料金がお安く、その割に部屋も綺麗で、料理もおいしく、お風呂も最高でした。 プライベートでぜひまた利用したいです。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfortable stay. Love the foods and public baths.
Verified

6/10 Okay

Sawa

Disliked: Cleanliness, property conditions & facilities, room comfort

昔からの温泉旅館

禁煙のお部屋がなく、どの部屋でも喫煙が可能なため、館内全体的にタバコのにおいがしみついています。周りの環境は静かですが、近くに大きな川が流れているので音が気になる人は注意が必要です。
Verified

4/10 Poor

ジャンボ

Disliked: Property conditions & facilities, room comfort

泊まるなら本館で。げんぶ館（旧館）には泊まるべからず。

げんぶ館の２０８号室にチェックインしました。部屋に入った瞬間、外のうるさいのが嫌でした。最初は外を流れている川にある堰の音だと思いました。そこで部屋の変更をお願いしたところ、６０００円アップで同じ並びにある２１７号室に移れるとの事でしたがそこも若干静かではあるが堰の音が聞こえます。６０００円出して変更するだけの価値がないと思い２０８号室で我慢しました。しかし、２２時頃寝ようとしましたが音がうるさくしかも横になると振動も感じられます。部屋の外の館全体の空調の音の様でした。多分旅館の人は最初から堰の音だけでないことは承知しているはずです。フロントの方に来ていただき静かにならないかと話したところ、無料で本館の６２６号室に変更してくれました。この部屋はとても静かで快適でした。チェックインの時に夕食の飲み物のリクエストを聞かれていたのに夕食の配膳は要領が悪くとても遅いです。また、器に食べ物の汁が飛んで付いていたり、旅館なのに朝食がパンであったり、あまり良い印象は受けませんでした。なお、wi/fiは使えません。さらに、チェックアウト時、夕食のビールの支払いが安いプランで宿泊したと言う事でカードが使えませんでした。
Verified

6/10 Okay

Kazue

山の中のリーズナブル旅館

スタッフはみんな親切でよかった。 部屋は禁煙ルームがないということだったが残念だった。 実際の部屋はタバコの臭いはしないが げんぶ館だったためかカビ臭い感じがした。 夜は気づかなかったけど、朝　部屋に小さな虫が１０匹はいた。 ふたりで2食付二万円は安いのでその辺はしょうがないのかな？ 温泉内の脱衣所や浴室内に飲用水の設置がなかったためボトルの水を自分で持っていく必要があるが知らなかったので 脱水になりそうで長風呂できなかったのが残念だった。
Verified

10/10 Excellent

HONGSEOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and well managed Japanese ryokan

Sansatei is just perfect for the stay. Definitely will be back whenever I go to Tohoku area. Perfect location for rent-a-car trip. Surroundings are very peaceful and have a couple of local Japanese pubs. As I told at check-out, I will be back here with my parents. Breakfast & Dinner service is absolutely perfect. Very yummy & clean foods. Thanks a lot for your business.
Verified

8/10 Good

Hideyuki

Liked: Cleanliness, staff & service, property conditions & facilities

料理に大満足

食事は量も適当で大満足しています。 ホテルの方も親切でした。 ただトイレがシャワートイレでなかったのが残念です。
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事も美味しく良かったです。清潔感もありまた泊りに行きたいです。近くに観光スポットもあり観光もしやすかったです。一泊しかできなかったので今度はもっとゆっくり行きたいです
Verified

8/10 Good

Verified traveller

Liked: Staff & service
朝食がおいしかった