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Chalet Kisseye by Zermatt Premium Apartments

3.0 star property

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Photo gallery for Chalet Kisseye by Zermatt Premium Apartments

Indoor pool
Kisseye Alpenrose - Two-Bedroom Apartment (1st floor) | Room amenity
Exterior
Building design
Kisseye Maitre - Four-Bedroom Apartment (top floor) | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Kitchen

Explore the area

View in a map
Am Stalden 11, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi Ski Area
    ‪1 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Kisseye Alpenrose - Two-Bedroom Apartment (1st floor)

Balcony view

Kisseye Alpenrose - Two-Bedroom Apartment (1st floor)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 72 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Kisseye Edelweiss - Three-Bedroom Apartment (ground floor)

Kisseye Edelweiss - Three-Bedroom Apartment (ground floor)

Kisseye Edelweiss - Three-Bedroom Apartment (ground floor)

  • Mountain view
  • 75 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Kisseye Maitre - Four-Bedroom Apartment (top floor)

Kisseye Maitre - Four-Bedroom Apartment (top floor)

Kisseye Maitre - Four-Bedroom Apartment (top floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 100 sq m
  • 4 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Kisseye Sommerblume - Studio (top floor)

Kisseye Sommerblume - Studio (top floor) | Mountain view

Kisseye Sommerblume - Studio (top floor)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Kisseye Adonis - Studio with Matterhorn View (2nd floor)

Kisseye Adonis - Studio with Matterhorn View (2nd floor)

Kisseye Adonis - Studio with Matterhorn View (2nd floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Kisseye Enzian - Studio with Matterhorn View (1st floor)

Terrace/patio

Kisseye Enzian - Studio with Matterhorn View (1st floor)

  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Chalet Kisseye by Zermatt Premium Apartments

An indoor pool, express check-in, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden.
Chalet Kisseye by Zermatt Premium Apartments offers 6 accommodations with coffee/tea makers. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers.

Bathrooms include bathtubs or showers. This Zermatt hotel provides complimentary wireless Internet access.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chalet Kisseye by Zermatt Premium Apartments, you're just a quick walk from Kirchbrücke. Free WiFi in public areas and an indoor pool are available.
  • Free WiFi
  • Take a swim in the indoor pool
  • Amenities include a terrace
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
As a guest of Chalet Kisseye by Zermatt Premium Apartments, you'll find an indoor pool, a terrace, and ski storage. Public spaces have free WiFi. Chalet Kisseye by Zermatt Premium Apartments also features a garden, express check-in, and express check-out.

This 3-star Zermatt hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • In-room kitchen
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms
  • Travel cot

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train, taxi or foot.
Guests will receive an email from the property with reservation deposit payment information within 24 hours after booking.

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests will receive an email with check-in information and key retrieval information prior to arrival. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chalet Kisseye
Kisseye By Zermatt Apartments
Chalet Kisseye by Zermatt Premium Apartments Hotel
Chalet Kisseye by Zermatt Premium Apartments Zermatt
Chalet Kisseye by Zermatt Premium Apartments Hotel Zermatt

Chalet Kisseye by Zermatt Premium Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 33 reviews
Rating 8 - Good. 10 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

WJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice mountain view, very responsive/communicative administrator :) Well equipped chalets! A steady uphill from Zermatt train station (1.1 km walk)!
Stayed 3 nights in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I did like the unique pool in the complex. I had read prior reviews about the uphill walk to the chalet. I truly was a tough climb to get to the property so much so that once we walked down to town we didn’t plan on returning until we were settling in for the evening. The construction taking place on the street leading to the property made toting luggage a real challenge. We did find a couple of markets close by to buy some food for breakfast. Overall a very efficient apartments but be ready for an aggressive uphill walk returning from town. Zermatt was incredible and my wife and took in as many sights and activities that we possibly could in a three day stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Christopher

Travelled with family and small children
Liked: Amenities
Would not recommend this property for the following reasons: -Rude service. -Very late check in at 5pm and early check out at 10am. -Weird payment process where they request you send them a bank transfer and they refuse to charge your credit card on file with Expedia. -Rock hard beds - no one slept well. The appartment was nice and it had a fondue set. Overall, I think there must be better options in Zermatt.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant view, good functionality, and clean. A few features could be updated (shower & glass lampshade) but can't complain for the price. Pool was also a nice extra to have. Payment was a bit unusual but all worked out, and customer agents were proactive. Would recommend :)
Stayed 3 nights in May 2025

10/10 Excellent

Hugues

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Christine

Stayed 3 nights in Jan 2025

6/10 Okay

Simon

Liked: Cleanliness
Old furniture and kitchen
Stayed 6 nights in Aug 2024

6/10 Okay

Sara

Stayed 4 nights in Feb 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. Pictures are very accurate to listing and everything was clean and accessible. Views are incredible and the building was very quiet.

10/10 Excellent

Maria, astoria

Stayed 4 nights in Aug 2023

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This may be the single best view in all of Zermatt!! Unobstructed view of the Matterhorn from the balcony. Comfy place with the best shower ever!!! This place is a 10 out of 10!!
Stayed 3 nights in May 2023

10/10 Excellent

William

Stayed 3 nights in Jan 2023

10/10 Excellent

Jan Magnus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Chalet, great location and attentive & responsive staff.

10/10 Excellent

PHILIP

Stayed 4 nights in Jul 2022

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, room comfort

Warm and comfortable - a hike from the village

This is a comfortable and warm apartment with excellent bedroom accommodation for six. It is situated in Winklematten quite a hill walk from the centre of town, with a very steep final path about 75 metres long, easy for our young and robust family (8 minutes from the town centre), but somewhat tough for me in my mid seventies. The main ski lift up to the glacier is about 10 minutes walk, involving some up and down - to be expected in a ski resort. The living area has soft seating for four adults - perhaps just enough for six people if two were children. The kitchen is reasonably well-appointed. There is a magnificent pool which one of our sons much enjoyed. There were some irritations. The bath in the master bathroom looks elegant if pretentious with gilding and gilded taps. Plumbing is more important, and the cold water supply to the bath was on several occasions an inadequate trickle involving a wait before you could take your bath. The apartment has been furnished in part from junk shops - the destitute long-case clock and ancient stove (for example.) A matter of taste. A certain lack of hospitality was evident for such an expensive place. For example the safe did not work (no batteries - bring your own); ditto the defunct clock controlled towel rail in the master bedroom. Also bring you own rubbish bags (no spares.) There is free internet which is a little slow; and also TV's etc. which we did not use. (No further space for comments allowed.)
Stayed 10 nights in Mar 2022

2/10 Terrible

SAID

Stayed 3 nights in Mar 2022

8/10 Good

Marie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lovely location
Stayed 4 nights in Jan 2022

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Chalet

The chalet was superb and well equipped for a large family to enjoy a week of skiing. The pantries and drawers well stocked with silverware and cooking utensils, pots and pans, etc. A very large refrigerator to keep food cool and frozen. The location is tucked away up the hill with amazing view of the Matterhorn.
Stayed 4 nights in Dec 2020

8/10 Good

Anna

Liked: Cleanliness, staff & service
Disliked: Room comfort

Fantastiskt läge med utsikt över Matterhorn

Fantastiskt läge med utsikt över Matterhorn. Trevligt rum med kök. Sängen var tyvärr för smal för två personer.
Stayed 3 nights in Aug 2025

8/10 Good

Lars

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

KwanShen

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy place, perfect getaway for a couple of days.
Stayed 3 nights in Dec 2023

10/10 Excellent

Rafael

Stayed 3 nights in Nov 2022