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Hotel Alphubel Zermatt

2.0 star property

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Deluxe Double Room, Balcony | Balcony view
Exterior
Free daily buffet breakfast
Deluxe Double Room, Balcony
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
Brantschenhaus 7, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪3 min walk‬
  • Place, Zermatt - Furi
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(35 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(10 reviews)
  • Mountain view
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Hotel Alphubel Zermatt

A bar/lounge, concierge services, and tour/ticket assistance are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a garden, a TV in a common area, and a front-desk safe are onsite.
Hotel Alphubel Zermatt offers 29 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Hotel Alphubel Zermatt gets good marks from our customers. During your stay, you're just a quick walk from Zermatt Visitor Center. Free WiFi in public areas, a bar, and concierge services are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Alphubel Zermatt.

This Zermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Alphubel Zermatt offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alphubel Zermatt Hotel
Alphubel Hotel
Alphubel Hotel Zermatt
Alphubel Zermatt
Hotel Alphubel
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt Zermatt
Hotel Alphubel Zermatt Hotel Zermatt

Hotel Alphubel Zermatt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 638 reviews
Rating 8 - Good. 263 out of 638 reviews
Rating 6 - Okay. 67 out of 638 reviews
Rating 4 - Poor. 13 out of 638 reviews
Rating 2 - Terrible. 8 out of 638 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Syed Faizul

Liked: Cleanliness, staff & service, amenities
The location of the hotel- close to train station Rooms were comfortable
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for our stay
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Emily

This hotel was decent for the price but is kind of rundown and check-in is at a different hotel which isn’t convenient.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Manish

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Junjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay.
Stayed 1 night in Jul 2025
Verified

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little hotel. Excellent reception staff.

Nice little hotel close to it all. Excellent reception staff at the check in hotel (Simi). I would stay here again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Less than 10 minute walk to train station. Private even though 30 seconds to main thoroughfare. Wonderful restaurants just outside hotel entrance.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Margrith

Liked: Amenities
It was clean, convenient, close to the train station and very friendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, free breakfast included.
Stayed 3 nights in May 2025
Verified

8/10 Good

sonya ghosh

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was standard cheese cold meats pastries and boiled eggs. Coffee, tea and hot chocolate. Balcony view of mountains soo pretty. Walls are paper thin can hear everything in rooms around you. Staff were lovely and the main road is 2 mins away.. perfect for short stay
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Amanda

Liked: Staff & service, amenities
We had a wonderful stay!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Yuhui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the breakfast. Good location and the Swiss Chalet across the street is a fine choice for dinner. The room had antique charm.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location! Not too far off the main walkway but far enough so very little noise. Great place to stay!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and place. Would stay again!!!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Vik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot to stay for a solo traveler! It was not the finest place, but the location was amazing, breakfast was delicious and included, it felt very safe, and the view from the balcony was breathtaking!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Avis J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easy to locate and convenient for the train station, shopping, and restaurants.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, ease of check in, fair price, good breakfast
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Coty

Liked: Cleanliness
Good location nearby train station, At the quiet inter road. The hotel should be update, the room is large with the balcony.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good little hotel very conveniently located near the train station. Excellent breakfast, helpful and smiling employess.
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Carl

Easy check-in. Nice location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and city of Zermatt, was amazing!
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

Kevin

One night stay

Room was very small and outdated but clean and sufficient for our one night stay. Would not want to spend several days here.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelent for solo travelers!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Swain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! 5 mins walk from the train station and on the Main Street for shopping and dining
Stayed 2 nights in Dec 2023