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Hotel Alphubel Zermatt

2.0 star property

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Photo gallery for Hotel Alphubel Zermatt

Deluxe Double Room, Balcony | Balcony view
Property grounds
Free daily buffet breakfast
Double Room
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Brantschenhaus 7, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪13 min walk‬
  • Place, Sunnegga Ski Resort
  • Airport, Sion (SIR)
    ‪88 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(30 reviews)
  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(8 reviews)
  • 11 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

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Exterior

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About this property

Hotel Alphubel Zermatt

Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
A bar/lounge, concierge services, and tour/ticket assistance are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a garden, a TV in a common area, and a front-desk safe are onsite.
Hotel Alphubel Zermatt offers 29 accommodations with minibars and safes. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Hotel Alphubel Zermatt gets good marks from our customers. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free WiFi in public areas, a bar, and concierge services are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, ski storage, and tour/ticket assistance are also featured at Hotel Alphubel Zermatt.

This Zermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Alphubel Zermatt offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alphubel Zermatt Hotel
Alphubel Hotel
Alphubel Hotel Zermatt
Alphubel Zermatt
Hotel Alphubel
Hotel Alphubel Zermatt
Hotel Alphubel Zermatt Zermatt
Hotel Alphubel Zermatt Hotel Zermatt

Reviews

Hotel Alphubel Zermatt Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 599 reviews
Rating 8 - Good. 250 out of 599 reviews
Rating 6 - Okay. 62 out of 599 reviews
Rating 4 - Poor. 11 out of 599 reviews
Rating 2 - Terrible. 6 out of 599 reviews

Reviews

10/10 Excellent

Junjie, STURBRIDGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Manish, Missouri City

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Ruby

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a little dated, but nice and had a great view of the mountains. Continental breakfast was good with a lot of choices.
Stayed 6 nights in May 2025

10/10 Excellent

Carl

Easy check-in. Nice location.
Stayed 1 night in May 2025

6/10 Okay

Sohrab

Stayed 1 night in May 2025

2/10 Terrible

alice

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
beside convenient nothing we like.
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, free breakfast included.
Stayed 3 nights in May 2025

10/10 Excellent

Vik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot to stay for a solo traveler! It was not the finest place, but the location was amazing, breakfast was delicious and included, it felt very safe, and the view from the balcony was breathtaking!
Stayed 2 nights in Apr 2025

6/10 Okay

Nancy

Travelled with family
Disliked: Amenities
The reception was quick and accommodating upon our arrival. However, for a 3-star hotel, the price felt too expensive—especially considering it was off-season. The room was small, the bed was quite hard, and there were no amenities like a kettle or complimentary coffee. That said, I did enjoy the atmosphere of the breakfast area—it felt open and airy, a nice space to start the day. The surrounding area is also walkable, which was a plus.
Stayed 3 nights in Apr 2025

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location! Not too far off the main walkway but far enough so very little noise. Great place to stay!
Stayed 1 night in Apr 2025

6/10 Okay

Paula

Travelled with family
To check in we needed to go to a different hotel.! The carpet in our room was worn and stained. Room size was comfortable. No wall decorations at all. Beds were fine. Bathtub/shower challenging for older adults. Generous breakfast.
Stayed 2 nights in Apr 2025

8/10 Good

Joseph J

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room with good bathroom. Reception is in adjoining property. Very nice breakfast included. Centre of Zermatt, close to train station, very good for ski access and for arrival and departure.
Stayed 4 nights in Mar 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I gave the property 4 stars for the age of the property, especially in the room (carpet, decor, etc.), and incrediblye tiny-ness of the bathroom-- it's smaller than RV bathrooms but gets the job done. HOWEVER, for the area and for primarily being a ski resort rental, it was way more than adequate and I'd definitely stay there again. The beds were just as comfy as the other two high-end boutique hotels where my family stayed (Zurich and Geneva). The staff was very friendly, the breakfast more than adequate, and the location is great too-- very close to the train station and main street, but set back enough to be quiet. Overall we had a great time and I'd stay there again.
Stayed 3 nights in Dec 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good little hotel very conveniently located near the train station. Excellent breakfast, helpful and smiling employess.
Stayed 8 nights in Oct 2024

8/10 Good

marcia

Stayed 1 night in Oct 2024

8/10 Good

Matthee, heber city

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the train station. And its easy to find. Checking in was fairly straight forward, with the exception that the desk clerk paid more attention to another guest that came in after I, and I had to endure their entire conversation wondering when I would become the priority. The room on the fourth floor is quirky but thats what i expected. Its obviously a repurposed building as the toilet and sink were in what used to be a closet. There is a secondary room with a desk? There is a comfortable bed with another desk next to it. Breakfast in the mornings is nice. Food was delicious and fresh. Although the eggs are uncooked. Didn't know that at first. Oops. The hallway noise is very noticeable and i could hear neighboring rooms very well. Including someone snoring all night long. But it is Zermat. So these minor details are easily overlooked for being able to stay in one of the most beautiful places on earth. Solid 4 stars
Stayed 3 nights in Oct 2024

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent, clean lovely hotel. Beautiful balcony
Stayed 1 night in Sep 2024

10/10 Excellent

Avis J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Avis J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was easy to locate and convenient for the train station, shopping, and restaurants.
Stayed 2 nights in Sep 2024

10/10 Excellent

C N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room, but clean and comfortable with a balcony. Easy walk from the train station and centrally located in the village. Met our needs perfectly.
Stayed 4 nights in Aug 2024

8/10 Good

Johanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A bit dated but clean. A block away from the noisy/busy pedestrian stroll. Very close to train station, stores and restaurants. Good choices for the continental breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jayesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Barbara

Disliked: Cleanliness, staff & service

Not perfect but a fair deal for the money

The best attributes about the Hotel Alphubel in Zermatt were its location and reasonable price (at least it was reasonable for this area). It is an easy walk from the train station, and a short block away from the main commercial street. The worst thing about it is that the bathroom had a slight sewage odor. The bathroom was small but clean, and the odor wasn't so bad that it was detectable in the room when the door was closed. The bed was not especially comfortable, but adequate.
Stayed 2 nights in Aug 2024