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Hotel Bristol

3.0 star property

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Photo gallery for Hotel Bristol

Lobby
Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi
Lobby
View from room
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Schluhmattstr. 3, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi Ski Area
    ‪1 min walk‬

Room options

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View

Standard Single Room, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View

Quadruple Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(14 reviews)
  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room, Mountain View

Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Triple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | View from room

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, Mountain View

Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View

Superior Double Room, Mountain View

  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Mountain View (Matterhorn)

Hypo-allergenic bedding, in-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View)

  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Bar
4.9 out of 5, Exceptional, 219 reviews
The price is €321
includes taxes & fees
24 Jun - 25 Jun
Alpenlodge

About this property

Hotel Bristol

Along with a full-service spa, this smoke-free hotel has a bar/lounge and a sauna. Free WiFi in public areas and free train station pick-up are also provided. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
Hotel Bristol offers 39 accommodations with safes and bathrobes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Bristol. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free WiFi in public areas, free train station pick-up service, and a full-service spa are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and ski equipment rentals
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up and train station drop-off shuttle service
  • Dogs welcome for a fee
Hotel Bristol offers its guests a full-service spa and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A train station pick-up service and a train station drop-off service are free. A library, a terrace, and an arcade/game room are also featured at Hotel Bristol.

This 3-star Zermatt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Bristol offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Hotel Bristol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 459 out of 707 reviews
Rating 8 - Good. 209 out of 707 reviews
Rating 6 - Okay. 28 out of 707 reviews
Rating 4 - Poor. 5 out of 707 reviews
Rating 2 - Terrible. 6 out of 707 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Great staff, great location, great food
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for skiing and dining out
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great location, staff and room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tsai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel to stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
I had a very good dinner with a perfect service at the hotel bar.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities
Great place, amazing views, helpful and friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great views, fun spa, amazing breakfasts, location awesome, happy staff
Great views
Great views
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kim Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and nice staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, family run
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and packed us a breakfast when we told them we were checking out early.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to two very good restaurants and one very good Pub enjoyed my stay
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with the Matterhorn view and it was amazing. Room was well equipped and very comfortable. Breakfast buffet was delicious.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Janus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest view ever

Great placement, best view I ever had at any hotel around the world
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Joga

Disliked: Amenities
Very basic hotel.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was nicest little chalet hotel with an amazing view of the Matterhorn. The breakfast was amazing, the staff were helpful with recommendations and they even have a little shuttle to take you to the train station! I would definitely recommend this hotel!
View from our room
View from the balcony
Night view from our room
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Excellent location. And amazing staff
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super friendly staff, and an overall wonderful experience
Stayed 4 nights in Dec 2022
Verified

8/10 Good

stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to tour around all attractions
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Bristol really exceeded my expectations. The views, spa, easy access to both the gondola and funnicu
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice.

Very nice stay! Good location -easy walk from train station. Very nice complimentary breakfast.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Joel Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, very convenient and reception was very kindful
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option in Zermatt.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Devang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Shu Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with beautiful Matterhorn view, it is just directly in front of the room balcony. Hotel service is good and staff is friendly, always offering help. Location is excellent. Pick up and drop off service is also provided. Highly recommended!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little walk from the train station and shopping but property was very nice! Check in was very busy but was easy.
Stayed 1 night in Jun 2025