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the rex, Zermatt

4.0 star property

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Photo gallery for the rex, Zermatt

Exterior
Standard Single Room | View from room
Fireplace
Indoor pool, pool loungers
Superior Double Room, Mountain View (Matterhorn View)

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Riedstrasse 9, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬

Room options

View all photos for Double Room, Balcony, Mountain View (Matterhorn View)

Double Room, Balcony, Mountain View (Matterhorn View)

Double Room, Balcony, Mountain View (Matterhorn View)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Junior Suite, Balcony, Mountain View (Matterhorn)

Junior Suite, Balcony, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony | Living area

Deluxe Apartment, 2 Bedrooms, Balcony

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Balcony, Mountain View (Matterhorn View)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, Balcony, Mountain View (Matterhorn View)

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Mountain View (Matterhorn View)

Superior Double Room, Mountain View (Matterhorn View)

Superior Double Room, Mountain View (Matterhorn View)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Balcony

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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Alpen Resort & Spa Zermatt
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  • Hot tub
  • Breakfast included
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4.7 out of 5, Exceptional, 544 reviews
The price is €247
includes taxes & fees
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About this property

the rex, Zermatt

This smoke-free hotel features a full-service spa, an indoor pool, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include a sauna, a hot tub, and coffee/tea in a common area.
The rex, Zermatt offers 40 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with Turkish bath/hammam.
Our customers tell us they can't get enough of the helpful staff at the rex, Zermatt. During your stay, you're just a quick walk from Zermatt - Furi. Enjoy features like free breakfast, free WiFi in public areas, and free train station pick-up service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a steam room, a sauna, and volleyball
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free train station pick-up shuttle service
The rex, Zermatt offers its guests a full-service spa, an indoor pool, and a hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A sauna, spa services, and a terrace are also featured at the rex, Zermatt.

This 4-star Zermatt hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 11 AM.
Onsite venue - bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Beach volleyball
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hot tub
  • Ice skating
  • Indoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between September 15 and December 07.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The rex, Zermatt offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 11 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Rex Zermatt
Rex Zermatt
Rex Hotel Zermatt
Hotel Rex Zermatt
the rex, Zermatt Hotel
the rex, Zermatt Zermatt
the rex, Zermatt Hotel Zermatt

the rex, Zermatt Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 158 out of 192 reviews
Rating 8 - Good. 32 out of 192 reviews
Rating 6 - Okay. 2 out of 192 reviews
Rating 4 - Poor. 0 out of 192 reviews
Rating 2 - Terrible. 0 out of 192 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Reto

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, amazing breakfast, very welcoming staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, competent and responsive.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent guest service, cosy spa and beautiful views!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and facilities!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carys

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and facilities, perfect location!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Sierra

Liked: Staff & service, room comfort
Beautiful clean hotel that is extremely well thought out and high quality. The breakfast was great, and the spa was amazing after a day of hiking and sightseeing! The staff was always really friendly and helpful! I’d stay here again in a heartbeat!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sondre

Liked: Cleanliness, staff & service, amenities
Amazing!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. Room was awesome, very clean, and the property was picturesque with a nice spa downstairs, so nice to have after long days of hiking. I’d definitely stay here again!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort

Perfect Stay in Zermatt

Friendly staff, good breakfast options, close to town center and restaurants. Would definitely stay here again!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa area was relaxing. The outdoor area was very peaceful. The staff were helpful. The homemade bread was also wonderful.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Omid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very clean room and nice breakfast and very friendly staff and nice amenities
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and location. Could not be happier with our stay.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay at the Rex. Would definitely recommend this hotel to family and friends if staying in Zermatt.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Jane

Liked: Amenities
Awesome staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super tastefully designed, great ambience and helpful staff. Easy access to skiing and great amenities that complement the stay, incl. a nice spa and a cosy cocktail bar.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were the best I have ever met, helped with dinner reservations and activities around town.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Harcharanpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from location to comfort to staff to the spa was amazing! The bar at the hotel was esthetically beautiful and the bartender made some of the best drinks I ever had. This hotel was a perfect package for everything with great pricing!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely. The spa facilities were fabulous after a day on the hiking trails.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the amazing staff! And the views from the balcony were unreal!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great staff. Amazing spa.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were great. Incredible view of Matterhorn from room. Spa was wonderful
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Skiing in zermatt staying at the Tux

Lovely stay breakfast could done with more options and pillows definitely need sorting to soft
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
A stunning property full of character!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at the Rex, 10/10 would recommend and can’t wait to return!
Stayed 4 nights in Mar 2024