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Aparthotel

Backstage Hotel Serviced Apartments

4.0 star property

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Photo gallery for Backstage Hotel Serviced Apartments

Sauna, steam room
Apartment blue | Living area
Apartment blue | Terrace/patio
Apartment blue | Living area
Apartment yellow | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Spa

Explore the area

View in a map
134 Oberdorfstrasse, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Apartment yellow

Apartment yellow

Apartment yellow

  • 125 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Apartment blue

Apartment blue

Apartment blue

  • 110 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Apartment green

Apartment green

Apartment green

  • 135 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed

View all photos for Apartment red

Premium bedding, down duvets, individually decorated

Apartment red

  • 125 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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Exterior
OVERLOOK Lodge by CERVO Zermatt
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  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
4.9 out of 5, Exceptional, 31 reviews
OVERLOOK Lodge by CERVO Zermatt

About this property

Backstage Hotel Serviced Apartments

Mountain ski retreat with full-service spa and a seasonal outdoor pool
Backstage Hotel Serviced Apartments offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Each apartment boasts a fireplace and a deep soaking tub, while also featuring comforts like premium bedding and a pillow menu. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher.
Backstage Hotel Serviced Apartments offers 4 accommodations with fireplaces and espresso makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, printers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
During your stay at Backstage Hotel Serviced Apartments, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like a free ski shuttle, plus a full-service spa and breakfast (surcharge). This upscale aparthotel has 4 apartments. This property offers pet-friendly amenities like food and water bowls. Each apartment includes amenities such as free WiFi and a deep soaking tub.
  • Each apartment offers a kitchen, a fireplace, and a balcony or patio
  • Free WiFi
  • To-go breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and ski equipment rentals
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Free ski shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Backstage Hotel Serviced Apartments offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. A terrace, barbecue grills, and multilingual staff are also featured at Backstage Hotel Serviced Apartments.

This 4-star Zermatt aparthotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Ski

  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available
  • Free ski shuttle

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Oven
  • Spices

Dining

  • Daily breakfast to-go available 7:30 AM to 10:30 AM for a fee: CHF 28 for adults and CHF 28 for children
  • Dining table

Bedrooms

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: CHF 70 per night

Bathroom

  • 1 private bathroom
  • Children's robes
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Gas grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk
  • Printer

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: CHF 15 per pet per night
  • Food and water bowls

Suitability/Accessibility

  • Hardwood flooring in room
  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe at front desk

Things to do

  • Billiards/pool table
  • Ice skating
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Banquet hall
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
The check-in location differs from the property location; go to: [Hofmattstrasse 4]
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CHF 28 for adults and CHF 28 for children
  • Pet fee: CHF 15 per pet, per night
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 3:00 PM - 9:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Hofmattstrasse 4
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 01 and close October 31.

Property is also known as

View House by Heinz Julen
Backstage Serviced Apartments
Backstage Hotel Serviced Apartments Zermatt
Backstage Hotel Serviced Apartments Aparthotel
Backstage Hotel Serviced Apartments Aparthotel Zermatt

Backstage Hotel Serviced Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was amazing with great views of the Matterhorn and a very large space, with lounge, dinning area, lounge, 2 bedrooms (1 upstairs) and 2 bathrooms, with 4 terraces. There is also a lift to your front door. The staff were great and very helpful and the facilities looked good, although we didn't have time to use them. I would have loved to give the apartment 5 stars, but like the hotel, it needs a bit of maintenance with the blinds, windows and light fittings.
Stayed 2 nights in Aug 2024

10/10 Excellent

CHEUK TING

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Ivo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024