Hotel Casa de la Palma Bed and Breakfast

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Casa de la Palma Bed and Breakfast

Outdoor pool, pool loungers
Comfort Room
Family Room
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Calle Ciruelos S/N, Centro, Zihuatanejo, GRO, 40890
  • Place, Municipal Market
    ‪2 min walk‬
  • Place, Archaeological Museum of the Great Coast
    ‪7 min walk‬
  • Place, Zihuatanejo Bay
    ‪9 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪24 min drive‬

Room options

Basic Room

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfort Room

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

Double Room

7.0 out of 10
Good
(4 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Casa de la Palma Bed and Breakfast

Along with an outdoor pool, this smoke-free hotel has a snack bar/deli and a rooftop terrace. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a refrigerator in a common area, and a children's pool. Housekeeping is available on request.
Hotel Casa de la Palma Bed and Breakfast offers 16 accommodations with air conditioning. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Casa de la Palma Bed and Breakfast. During your stay, you're just a quick walk from Zihuatanejo Bay. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Zihuatanejo Bay and La Madera Beach
Hotel Casa de la Palma Bed and Breakfast offers its guests an outdoor pool and a children's pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel Casa de la Palma Bed and Breakfast. Limited free parking is available on a first-come, first-served basis.

This Zihuatanejo hotel is smoke free.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Children's pool
  • Games
  • Outdoor pool

Family friendly

  • Children's games
  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On the bay
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Communal living room
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa de la Palma Bed and Breakfast

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Palma Zihuatanejo
Casa Palma Zihuatanejo
Hotel Casa de la Palma
Casa La Palma Zihuatanejo
Hotel Casa de la Palma Bed and Breakfast Hotel
Hotel Casa de la Palma Bed and Breakfast Zihuatanejo
Hotel Casa de la Palma Bed and Breakfast Hotel Zihuatanejo

Hotel Casa de la Palma Bed and Breakfast Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 221 out of 352 reviews
Rating 8 - Good. 99 out of 352 reviews
Rating 6 - Okay. 19 out of 352 reviews
Rating 4 - Poor. 8 out of 352 reviews
Rating 2 - Terrible. 5 out of 352 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location to walk everywhere. My stay was perfect and I would stay here again and again!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, great location and very nice pool. The staff are very helpful and the breakfast is very good and inexpensive
Stayed 1 night in Feb 2026
Verified

8/10 Good

Janine

Liked: Cleanliness, amenities, property conditions & facilities
Cute and cheerful, economical place right in the Zihua.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and cool, staff friendly and accommodating!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Room was great with extra touches. They offer a great breakfast and staff was friendly and amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gi

Liked: Cleanliness, amenities, property conditions & facilities
The best place.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was secure off site
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose Juarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect clean room, air conditioning Cold, walking distance everywhere and quiet nights
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the hospitality of the staff. They were extremely friendly and helpful. The accommodations were exactly what we needed for our trip to Zihuatanejo.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Room was clean as well as the shower room. Staff was courteous. Breakfast restaurant was very good.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Staff and location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful, albeit, too short stay! Everything is very lovely and clean and wonderful customer service. We will return!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheena

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable stay with genuinely friendly staff who went above and beyond to help. Simple but delicious breakfast included, which was a nice bonus. Great location right in Centro—easy to walk to the beach. Nice pool and rooftop deck with hammocks. Will definitely be back.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Nice pool open until 9pm. Rooftop terrace. Clean room, a/c works well. Friendly helpful staff. Great location for restaurants, markets, transit. Complimentary water dispensers. Really good complimentary continental breakfast: fruit, cereal, toast, coffee. Cons: Doors of adjacent rooms can be loud/jarring.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place staff very friendly. Clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and room was clean and comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Frederick S

Liked: Cleanliness, amenities, property conditions & facilities
Great little hotel in El centro. Anna, Estephanie, Daniel, Dana and Luis plus kitchen staff are all amazing. The rooms and grounds are clean, beds are comfy, AC blows cold, and breakfast is very good. Highly recommended. Rick and Kirsten. Feb 2026
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Price and room And breakfast was great
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was very courteous and professional and the breakfast was delicious. We actually returned the following Saturday.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property. Very clean and staff very kind. Breakfast served with a smile and cooked to order from menu. Free breakfast can never be wrong with fresh fruit and coffee!🍊🥭☕️
This made us smile!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Anaelida castillo

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very helpful staff !
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities
Very confy
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities
Room was very clean. It is a small family owned hotel so don't expect an all inclusive type of hotel. Most of the staff spoke excellent English and all were very friendly. It is in a great location if you want to be right in the action. Easy walking to the pier, shopping and restaurants. The continental breakfast was fresh fruit, pastries, cereal and toast. The coffee was weak. I would stay here again.
Stayed 4 nights in Jan 2026