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Pacífica Grand Zihuatanejo

3.0 star property

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Photo gallery for Pacífica Grand Zihuatanejo

A balcony with a view of the sea, a hot tub, and a wooden table with chairs.
A balcony with a wooden railing, a small pool, and a view of the sea and hills.
A hallway with a wooden door, a small shelf, and a framed picture on the wall.
A neatly made bed with a white and red patterned bedspread, a wooden headboard, and a bedside table with a lamp and a vase.
A multi-story building with a curved facade, balconies with thatched roofs, and a stone wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Camino Escenico a Playa Las Gatas, Zihuatanejo, GRO, 40895
  • Place, Zihuatanejo Bay
    ‪5 min walk‬
  • Place, Las Gatas Beach
    ‪15 min walk‬
  • Place, La Ropa Beach
    ‪3 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Villa, 1 Bedroom, Sea View

A bedroom with a bed, bedside tables, a TV, a window with a wooden lattice, and a wall-mounted air conditioner.

Standard Villa, 1 Bedroom, Sea View

  • Sea view
  • 122 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Sofa Beds
  • Free Wi-Fi

View all photos for Grand Villa, Sea View

A hotel room with a bed, a wooden door, a mirror, and a balcony with a view of the sea.

Grand Villa, Sea View

  • Sea view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds
  • Free Wi-Fi

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About this property

Pacífica Grand Zihuatanejo

At Pacífica Grand Zihuatanejo, hit the beach, dine onsite at La Vista, or enjoy a drink at one of the hotel's 3 bars/lounges.
Pacífica Grand Zihuatanejo offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and safes. Each accommodation is individually furnished and decorated. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

This Zihuatanejo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 42-inch Smart televisions come with cable channels and Netflix. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
During your stay at Pacífica Grand Zihuatanejo, you're just a quick walk from Zihuatanejo Bay. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • For dining with ocean views, stop by La Vista, one of the property's 3 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Amenities include convenience store, a terrace, and a communal living room
  • Steps from Zihuatanejo Bay and 10 minutes by car from La Ropa Beach
Pacífica Grand Zihuatanejo offers its guests 2 outdoor swimming pools. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at Pacífica Grand Zihuatanejo. Self parking is free.

This 3-star Zihuatanejo hotel is smoke free.

La Vista - Overlooking the ocean, this family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
El Suspiro - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bambú - This restaurant serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bambú
  • El Suspiro
  • La Vista

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Private pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways (109 centimetre high)
  • Lever door handles
  • No lift
  • Tile flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • CD player
  • IPod dock
  • MP3 dock
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Pacífica Grand Zihuatanejo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 3000 per accommodation, per stay
  • Resort fee: MXN 140 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pacifica Grand Zihuatanejo
Pacífica Grand Zihuatanejo Hotel
Pacífica Grand Zihuatanejo Zihuatanejo
Pacífica Grand Zihuatanejo Hotel Zihuatanejo

Pacífica Grand Zihuatanejo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Ryan Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great view, great floor-plan and great pools. Customer service is very poor however. After check in we sat in yjr lobby for 30 minutes waiting on a bell boy. When we checked out it was the same issue. They wanted us to wait until there was a manager there. Once a manager came, she tried to get us to pay $75 in fees we were never aware of. I had to fight with the manager to get them to not be paid. Also, this property sits on a high hills, which means if you are disabled, older or with anytype of medi
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Yurit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las mejores estadías que e tenido en Guerrero. Desde las instalaciones hasta las hermosas vistas que se pueden apreciar, estoy impresionada.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area comida, transporte choferes, limpieza e arreglo de habitaciones por parte camaristas increíbles, super TOP. EN CAMBIO EL PERSONAL DE "CONCIERGE" Y "VENTAS" NEFASTOS, NOS EXTENDIERON INCITACIÓN AL HOTEL DE IXTAPA CON ENGAÑOS, LLEVÁBAMOS "TODO INCLUIDO" Y LA MESERA DE :PACIFICA IXTAPA"JAMAS MENCIONO QUE NOS COBRARIAN LAS BEBIDAS, NOS RESERVARON "SEGUN" UNA PALAPA QUE LLEGAMOS Y NO TENIAN. LA "CONCIERGE CAROLINA" SIN TACTO DE CONSULTAR QUE TIPO DE VIAJE, ERA DE DESCANSO. NO NOS DIERON TRANSPORTACION DE VUELTA PORQUE TENIAMOS QUE ATENERNOS A SUS HORARIOS, "CERO SENTIDO COMUN" CUANDO LLEVABAMOS UN BEBE DE 2 AÑOS ; TUVIMOS QUE SOLICITAR UN TAXI DE VUELTA A PACIFICA GRAND ZIHUATANEJO POR NUESTRA CUENTA. NEFASTA LA ATENCIÓN Y EL SENTIDO COMUN DE LAS DOS CONCIERGE PALOMA Y CAROLINA; AL FINAL MENCIOMO QUE QUITARIA LO DE LAS BEBIDAS DE PACIFICA IXTAPA, ME MENCIONO LA CANTIDAD, CUANDO VEO EL COBRO TERMINO COBRANDOLO TODO AL CHECK OUT Y SOLO ENTREGO UNA NOTA SIN EL DESGLOCE ÚNICAMENTE DECIA PROPINAS "CUANDO NOSOTROS EN CADA COMIDA E INCLUSO EN LA ALBERCA DIMOS PROPINAS", ELLA ME RECIBIO CAROLINA Y JAMAS MENCIONO DE ESTE PAHO AL FINAL Y SE PUSO SUOER ALTANERA QUW TENIA QUE PAGAR ALGO QUE JAMAS SUPO EXPLICAR. "LOS DE VENTAS INSISTENTES LLENDO A TOCAR AL CUARTO, LLAMANDO A MI CUERTO DESEPERADO REPETIDAMENTE A MI BEBE Y SIN ACEPTAR UN NO POR RESPUESTA"
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Emily Ross

Liked: Property conditions & facilities
Stayed 7 nights in Mar 2024