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City Garden Hotel

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Photo gallery for City Garden Hotel

A modern, glass-walled building with a unique cantilevered structure, surrounded by lush greenery.
A modern living room with a large window, a sofa, a coffee table, and a chair.
A modern restaurant with a glass facade, interior lighting, and a view of parked cars outside.
An outdoor dining area with multiple tables and chairs, surrounded by umbrellas and greenery.
A hotel room with a large mirror, a sink, a bed, a window with a view of trees, and a bedside table with a lamp.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Metallstrasse 20, Zug, 6300
  • Place, Metalli Shopping Centre
    ‪3 min walk‬
  • Place, Lake Zug
    ‪9 min walk‬
  • Place, Zug Old Town
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪41 min drive‬

Room options

View all photos for Superior Double Room

A modern hotel room with a bed, bedside table, lamp, and a large mirror.

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Park view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Room

A modern living room with a bed, a sofa, a chair, a round table, and a large window with a view of greenery.

Junior Room

  • Park view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite

A hotel room with a large bed, a colorful floral headboard, a small bedside table, and a bathroom with a modern sink and mirror.

Superior Suite

  • Park view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

City Garden Hotel

Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, coffee/tea in a common area, and a business center.
City Garden Hotel offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and slippers.

This Zug hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
During your stay at City Garden Hotel, you're just a quick walk from Metalli Shopping Centre. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute walk from Metalli Shopping Centre and 11 minutes by foot from Alpine Panorama Path
  • Airport shuttle service available for a fee
City Garden Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. Public spaces have free WiFi.

You'll find a business center on site. A terrace, tour/ticket assistance, and a garden are also featured at the luxury City Garden Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Zug hotel.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM.
City Garden Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered parking on site (CHF 15 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Golf
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 100-cm LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Sunday - Sunday (2:00 PM - 11:30 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at City Garden Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CHF 15 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 6:00 AM - 11:30 PM
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

City Garden Hotel Zug
City Garden Zug
City Garden Hotel Zug
City Garden Hotel Hotel
City Garden Hotel Hotel Zug

City Garden Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 29 reviews
Rating 8 - Good. 9 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well designed, tasteful, quiet and well/located.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, property conditions & facilities
I stayed in a beautiful, larger room with full sized windows looking out on trees. It was quiet, scenic and relaxing.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for business, very expensive
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Majken Hauge

Liked: Cleanliness, staff & service, amenities
Nice and clean. Nothing special
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Bassam

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Hot room and bad bed. Staff okay but not super friendly. Coffee not free in lobby. Been here 2 times. Not coming back
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel. Odd weekend procedures

The hotel itself is great. Modern, clean, quiet. Reception is not staffed on Saturday, so you have to check in at the Park Hotel and that is where breakfast was on Sunday. It’s not far, but not convenient. It’s walkable from the train station. Good breakfast.
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Stephen

Liked: Cleanliness
Disliked: Staff & service

Miss advertised

The online image shows a garden, and food settings indicating a resturant. The hotel has neither and infact you cannot get even a coffee. Totally miss advertised.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities and hotel standard were excellent but I found some of the small things very disappointing. For almost £900 for two nights I found some of the penny pinching ridiculous. Welcome treats were not replaced (it was a small chocolate!) and the vanity set was repacked into cardboard case rather than replaced - it was opened to use the cotton buds. Excellent hotel but these little things were very disappointing.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bel hote
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Vielen Dank für den schönen Aufenthalt.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Yvan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was a ghost town...no front desk, no staff...just an interphone at the entrance to get to another hotel to get your room key an breakfast...very desapointing and unpleasant
Stayed 4 nights in Oct 2021
Verified review

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mr Tp

Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Holger Gräf

Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Francisco

Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Holger Gräf

Stayed 1 night in Aug 2025
Verified review

8/10 Good

Arie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024
Verified review

8/10 Good

cornel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Hendrik-Jan

Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Laura

Stayed 2 nights in Sep 2021
Verified review

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021