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Stylish Apartment in the Heart of Zug by Airhome

3.5 star property

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Basic Studio
City Apartment, 1 Bedroom | Private kitchen
Basic Studio
Exterior
Basic Studio

Popular amenities

  • Washer
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
Neugasse 19, Zug, 6300
  • Zug Old Town
    ‪1 min walk‬
  • Metalli Shopping Centre
    ‪9 min walk‬
  • Bossard Arena
    ‪17 min walk‬
  • Zürich (ZRH)
    ‪41 min drive‬

Room options

View all photos for City Apartment, 1 Queen Bed with Sofa bed, City View

City Apartment, 1 Queen Bed with Sofa bed, City View

City Apartment, 1 Queen Bed with Sofa bed, City View

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for City Apartment, 1 Bedroom

City Apartment, 1 Bedroom | Living room

City Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Studio

Basic Studio

Basic Studio

  • 30 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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Indoor pool

Residence Zug

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, (15)
The price is €228
for 1 room
includes taxes & fees
16 Aug - 17 Aug
Residence Zug

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Stylish Apartment in the Heart of Zug by Airhome

Apartments in Zug with kitchens
Concierge services, laundry facilities, and express check-out are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, an oven, and a stovetop. Guests can appreciate conveniences like a washing machine and a dining area, and other amenities include free WiFi and a sitting area. Limited housekeeping is available.
Stylish Apartment in the Heart of Zug by Airhome offers 3 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Zug apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at Stylish Apartment in the Heart of Zug by Airhome. During your stay, you're just a quick walk from Zug Old Town. You'll find features like free WiFi in public areas, plus a roundtrip airport shuttle (surcharge) and concierge services. This comfortable apartment building has 3 apartments on 4 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washing machine, and a living room
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and a virtual front desk
  • Steps from Zug Old Town and Lake Zug
  • Airport shuttle service available for a fee
As a guest of Stylish Apartment in the Heart of Zug by Airhome, you'll find tour/ticket assistance, concierge services, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Zug apartment is smoke free.

Languages

English, German

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Freezer
  • Hob
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

Dining

  • Minibar

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 1-cm flat-screen TV with cable channels

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washing machine

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Smoke-free property

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Tour and ticket assistance
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 3 units
  • 4 floors
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 200.0 per stay
  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 300.00 per vehicle (one-way, maximum occupancy 6)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned
Stylish Apartment in the Heart of Zug by Airhome offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Neugasse 19 Apartment Zug
Neugasse 19 Zug
Stylish Apartment in the Heart of Zug by Airhome Zug
Stylish Apartment in the Heart of Zug by Airhome Apartment
Stylish Apartment in the Heart of Zug by Airhome Apartment Zug

Stylish Apartment in the Heart of Zug by Airhome Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 22 out of 30 reviews
Rating 8 - Good. 3 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alf

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
It was amazing. Easy to find location. All instructions detailed very well. Place it so nice,clean ,fresh and comfortable.
Stayed 1 night in Jun 2024

6/10 Okay

Chantal

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Stew, London

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Loved the place, clean, tidy, well equipped.
Stayed 2 nights in Apr 2024

10/10 Excellent

ARTUR

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2021

10/10 Excellent

DUMITRASCU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

DUMITRASCU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Aviva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Arrived to find hairs on the pillows and in the shower
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the stay. It is crystal clear, with good space and furniture
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Place was lovely and spacious. Bit tricky to find, but once you spot the building, there are signs. Place is considerately equipped with kitchen and bathroom, and a washing machine; it is also very well located.
Stayed 1 night in Jan 2018

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautifully clean every time I stay. Very good size apartment. Chinese take away across the road. Simple code to get the key means you can arrive any time. It's a nice, cost effective place to stay in Zug.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good option for Zug.

Great location. Very spacious. Complete amenities in the room. No elevator to the room so if coming with too much lugggage can be an issue.
Stayed 2 nights in Sep 2017

10/10 Excellent

Wang Jae

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

So hard to find the location but stay was good

It was very difficult to find a location only with address because there were two different 19' on the road. We spent almost an hour to find location and even locals helped us but they couldn't find it easily. It was so inconvenient but everything else was nice.
Stayed 1 night in Jul 2017

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort

Faultless experience

We had a very comfortable and cosy stay with my girlfriend at this Airhome apartment. The check-in was seamless - with clear instructions on where to find the key/door code (we didn't need to meet the host in person, which saved time). The apartment was very clean, fresh, spacious, warm and well-organised. The flat is well thought-through, stocked with new and high-quality appliances (eg - hair dryer, coffee machine, dishwasher, strong shower, fast wifi etc), we could easily find everything we needed and felt cosy and at home here. I would recommend this flat as a great value alternative to booking a hotel in Zug.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend this apartment

Centrally located. Great shopping all around. The room itself was fantastic. Very large space for Europe. The Chinese Restaurant just downstairs was really great quality with friendly service. Highly recommend staying here.

10/10 Excellent

Maria Louise

Travelled with family
Liked: Cleanliness, room comfort

Fin lejlighed

Fin hotellejlighed med gode senge, fint lille køkken og god beliggenhed i gamle del af byen
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Tip-top,aber unnötige Verschleierung des Anbieters

Hat alles gut funktioniert. Was ich mir in der Kommunikation gewünscht hätte: Ich finde es suspekt, wenn ich von einem "James Butler - Guest Services" mit einer entsprechenden e-mail und ohne Telefonnummer oder Adresse aufgefordert werde, meinen Ausweis einzuscannen. Die Betreiber dieser Unterkunft "LeBijou.io" verstecken sich in ihrer Kommunikation. Nur über die URL zur Buchungsbestätigung kommt man darauf, dass eine Zuger AG dahinter steckt.
Stayed 1 night in Jul 2024

8/10 Good

Doris

Business traveller
Liked: Cleanliness, room comfort

Klein aber fein in der Altstadt

Di. 07. - Mi 08. Mai. Schönes stylish Apartment. Das Zimmer ist im 4. Stock ohne Lift und mit Koffer und grosser Tasche nicht einfach die Treppen hoch zu laufen. Das Apartment ist mit allem ausgestattet was man sich wünschen kann. Bügeleisen/Brett, Küche, Nespresso Maschine und sehr guter Tee. Kühlschrank voll mit Drinks! Das Badezimmer ist klein jedoch hat eine Waschmaschine, genügend Frottewäsche und Kleenex.
Stayed 1 night in May 2024

8/10 Good

Evelyne

Liked: Cleanliness, amenities, property conditions & facilities
Host hat sofort geantwortet bei Fragen.
Stayed 1 night in Oct 2022

6/10 Okay

Daniel

Stayed 2 nights in May 2020

6/10 Okay

Elisa

Disliked: Cleanliness, staff & service

Migliorabile in tutto...

L’appartamento non era stato pulito prima del nostro arrivo, la mancanza in cucina della lavastoviglie si è fatta sentire durante il soggiorno, come anche la scomodità dei condizionatori vetusti e rumorosi, in ultimo anche le lenzuola e gli asciugamani che sono state portate (perché mancanti ) solamente il secondo giorno di permanenza anche dopo insistente sollecito.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice apartment, well equipped, with airco units close to downtown.
Stayed 1 night in Jul 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sin elevador

Un poco dificil de conseguir la locación. No hay elevador y está en el tercer piso. Del resto es muy limpio y cómodo. La ubicación es espectacular, tiendas, minimercados, restaurantes a 100 mts de distancia. No tiene parqueadero pero hay varios muy cerca. La cama, el wifi y la cocina son lo mejor.

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really love this apartament. It is very well furnished, clean, the position is great. I feel like "at home". I stay here every time is available, but very often is booked and I know very well the reason :-).