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Gran Hotel Balneario de Cestona

3.0 star property

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Photo gallery for Gran Hotel Balneario de Cestona

Sauna, hot tub, steam room, body treatments, hydrotherapy, facials
Staircase
Indoor pool, outdoor pool
Banquet hall
Garden

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Paseo de San Juan 30, Zestoa, Gipuzkoa, 20740
  • Place, Ekainberri
    ‪14 min walk‬
  • Place, Concha Promenade
    ‪29 min drive‬
  • Place, Concha Beach
    ‪32 min drive‬
  • Airport, San Sebastian (EAS)
    ‪46 min drive‬

Room options

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Free toiletries, hair dryer, towels

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Gran Hotel Balneario de Cestona

Along with a full-service spa, this hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a sauna are onsite.
Gran Hotel Balneario de Cestona offers 127 accommodations with safes and hair dryers. This Zestoa hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.
During your stay at Gran Hotel Balneario de Cestona, you'll be within walking distance of Ekainberri. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to hydrotherapy, body treatments, or massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna and a playground
  • Just a 2-minute drive from Ekainberri and 7 minutes from Basque Railway Museum
  • Pets welcome for a fee (restrictions apply)
Gran Hotel Balneario de Cestona offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and a terrace are also featured at Gran Hotel Balneario de Cestona. Free self parking is available.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 15 and June 28.

Access methods

Staffed front desk

Pets

  • Pets: EUR 7 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gran Hotel Balneario Cestona Zestoa
Gran Hotel Balneario Cestona
Gran Balneario Cestona Zestoa
Gran Balneario Cestona
Gran Balneario Cestona Zestoa
Gran Hotel Balneario de Cestona Hotel
Gran Hotel Balneario de Cestona Zestoa
Gran Hotel Balneario de Cestona Hotel Zestoa

Gran Hotel Balneario de Cestona Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 27 reviews
Rating 8 - Good. 12 out of 27 reviews
Rating 6 - Okay. 7 out of 27 reviews
Rating 4 - Poor. 5 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, room comfort

Amazing, quirky but enjoyable!

This is a most interesting place to stay. Don’t get me wrong, as it was enjoyable if a little quirky in that it is a huge building with high ceilings and amazing architecture. If you are looking for something out of the ordinary, if in need of a little attention, this hotel will delight.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Bonjour La route devant l'hôtel est assez fréquentée. Du coup pas mal de bruit. Pas de clim dans la chambre. Entretien des espaces verts tot le matin... Restaurant très très moyen. Cafétéria bien avec personnel très attentif ! Spa très bien et idem massage !
Stayed 5 nights in Aug 2019
Verified

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo bien pero nosotras apreciamos especialmente la comodidad y el entorno maravilloso.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

RESTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Beautiful Old Hotel

It was an amazing experience staying in an old but still beautiful hotel. It needs a major renovation to convert it into a modern hotel. We enjoyed most the thermal bath.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

JUAN ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tradición, tranquiliad y buenas instalaciones

Una vuelta al pasado en un hotel que ha sabido conservar el encanto, al tiempo que han modernizado las instalaciones.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hôtel accueillant et agréable. Dommage qu'une connexion internet ne soit pas disponible.
Stayed 3 nights in May 2018
Verified

8/10 Good

Jose Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una experiencia distinta

El personal muy amable y la estancia muy cómoda. Es una experiencia conocer un edificio del siglo pasado en un entorno envidiable.
Stayed 3 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
El hotel necesita una mejora a fondo, tanto en el mantenimiento como en la Limpieza de los Baños en las habitaciones. El personal es Excelente y su atención merece un 10, por lo que las deficiencias provienen de otras fuentes ajenas al trato directo del personal. También podrían mejorar en el ruido excesivo que produce el Bingo y los bailes, que no todo el mundo comparte. La finalidad del Balneario ha de ser el reponer fuerzas, disfrutar de la tranquilidad y facilitar las condiciones que ayuden a superar , aunque sea solo por unos días, el estado de ánimo de los pacientes que acuden a él. Les deseo suerte en todos los empeños que hagan para mejorar su calidad y siempre ser recordados como el mejor Balneario de España.
Stayed 10 nights in Jul 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel, sont expect Holiday Inn Express

Nice historic hotel with spa. A page out of early 20th century history. Room not size of typical modern hotel but hall much wider. Grand staircase and breakfast in Grand Ballroom. Beautiful setting.public areas very commodiois because folks didn't sit in their rooms.
Stayed 1 night in Aug 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Ubicación perfecta, lo que cada mañana. Las 7:30 empezaba a crujir las paredes y así 1h, el grifo de la ducha estropeado....!!!
Verified

6/10 Okay

Roxana

Liked: Staff & service
Disliked: Room comfort

Enclave formidable.Playa lejos, agencia dijo cerca

Experiencia positiva, me sentí engañado por la agencia, me indicaron playa a 7 km y es mentira.
Verified

4/10 Poor

Juan Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
Mucho a mejorar
Verified

4/10 Poor

Elia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Está en entorno precioso. Transporte público cerca

Sitio agradable para pasar unos días . Por momentos muy masificado. Servicio de balneario limpio y bueno. El personal muy agradable. Los precios de cafetería y restaurante no se corresponden ni con la calidad ni con la variedad , ni con la profesionalidad q ofrecen. Servicio de limpieza de habitaciones ruidoso y no demasiado concirnzudo.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, good value for money. Don't expect anything extraordinary apart from the hotel's architecture. Balneario is outdated and breakfeast too limited. Very nice staff, thiugh.
Verified

6/10 Okay

paola

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel antiguo. Muy bonito

Hotel bonito muy Antiguo. Personal muy amable. Las piscinas muy bien. Lo malo la cama, muy incomoda casi no hemos podido dormir. Por lo demás bien
Verified

6/10 Okay

RODRIGO

Liked: Room comfort

Con encanto pero necesita reformas urgentes

Es algo antiguo pero con encanto, mejoraría mucho cambiando los cuartos de baño y los radiadores, es una obra urgente que tienen que acometer ya, y yo recomendaría además renovar un poco la zona de las piscinas y algunos detalles como poner dos almohadas como ya lo hacen el la mayoría de los hoteles.
Verified

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019
Verified

4/10 Poor

Pere

Disliked: Staff & service
Stayed 3 nights in Aug 2019
Verified

8/10 Good

JOSE FRANCISCO

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2019
Verified

8/10 Good

eduardo

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018
Verified

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2017
Verified

4/10 Poor

Laurent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities