This hotel features express check-out, free self parking, and free WiFi in public areas. Change of towels is available on request.
Hotel HO Santa María offers 8 accommodations, which are accessible via exterior corridors. Rooms open to patios. These individually decorated and furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Hotel HO Santa María features free WiFi in public areas and self parking, plus an area shuttle (surcharge).
Free WiFi (speed: 25+ Mbps)
Free self parking
31.9 mi (51.3 km) from Basilica of Our Lady of Guadalupe and 19.3 mi (31.1 km) from Coacalco Power Center
Local-area shuttle service available for a fee
Hotel HO Santa María offers its guests express check-out. Public spaces have free WiFi. An area shuttle within 150 kilometers is available for a fee. Self parking is free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Area shuttle (surcharge) up to 150 kilometres
Free uncovered self parking on site
Limited on-site self parking
Onsite parking includes off-street options
Conveniences
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Towels provided
More
Access via exterior corridors
Desk
Individual decor
Individual furnishings
Laptop workspace
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 500
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out fee: MXN 500 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property only accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:30 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.