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Comfort Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€117* Per night/room 12 Apr - 13 Apr

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Mercure Zürich City . During your stay, you'll be connected to the convention centre and within walking distance of Letzigrund Stadium. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to facials, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • 8 minutes by car from Swiss National Museum and 8 minutes from Bahnhofstrasse
  • Dogs welcome for a fee (restrictions apply)

Mercure Zürich City ratings based on 63 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure Zürich City

Everyone (40) Couples (14) Family (4)
5 out of 5

Posted by on 25 Sep 2022

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4 out of 5
Gut

Posted by on 4 Nov 2023

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1 out of 5

Posted by on 7 Oct 2023

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4 out of 5
Grand hôtel, jolies chambres.

Posted by on 22 Sep 2023

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Comment from Hotel Management

25 Sep 2023 by Murat Sevinc

Dear Christophe,thank you for visiting the first aja City-Resort in Zurich and your review!We are glad that you have given us your valuable time to rate our unique resort and hope to welcoming you soon again. Best regards from Zurich,Murat SevincAssistant Front Office Manager

3 out of 5

Posted by on 15 Jul 2023

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Comment from Hotel Management

18 Jul 2023 by Murat Sevinc

Dear Francisco,thank you for visiting the first aja City-Resort in Zurich and your review.We are glad that you have given us your valuable time to rate our unique resort and hope to welcoming you soon again. Best regards from Zurich,Murat SevincAssistant Front Office Manager

4 out of 5

Posted by on 9 Jul 2023

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Comment from Hotel Management

1 Aug 2023 by Murat Sevinc

Dear Shqipron,we very appreciate your review and would like to thank you for sharing your experiences with us.We are looking forward to welcome you back again soon!With kind regards from Zurich,Murat SevincAssistant Front Office Manager

5 out of 5
Tiptopes Preis- Leistungsverhältnis für ein Businesshotel. Einfaches Check-in/ Check- out. Einzig schade, hat die Bar schon um 22.00 Uhr geschlossen und die Take away Ecke komplett überfordert, bei dem Andrang!

Posted by on 3 Jul 2023

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Comment from Hotel Management

14 Jul 2023 by Murat Sevinc

Sehr geehrter Peter,herzlichen Dank für Ihre tolle Bewertung und die damit verbundene Zeit, die Sie sich genommen haben.Es freut uns sehr, dass Sie mit dem Preis-/Leistungsverhältnis gleichermassen zufrieden waren und der Check In sowie der Check Out reibungslos ablief.Ihr Feedback hinsichtlich der Öffnungszeiten an der Bar werden wir selbstverständlich an die zuständige Abteilung weiterleiten um zu prüfen, ob eine Anpassung der Öffnungszeiten ggf. möglich ist.Wir freuen uns sehr, Sie bald wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüssen aus Zürich,Murat SevincAssistant Front Office Manager

5 out of 5

Posted by on 24 Jun 2023

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Comment from Hotel Management

14 Jul 2023 by Murat Sevinc

Dear Selma,thank you for visiting the first aja City-Resort in Zurich and your great review!We are glad that you have given us your valuable time to rate our unique resort and hope to welcoming you soon again. Best regards from Zurich,Murat SevincAssistant Front Office Manager

5 out of 5
Sehr freundliches Personal, sehr sauber in Restaurant und Zimmern! Vielleicht etwas wenig Kaffeemaschinen beim Frühstück! Aber sonst alles top! Kommen sehr gerne wieder!

Posted by on 15 Jun 2023

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Comment from Hotel Management

28 Jun 2023 by Murat Sevinc

Sehr geehrter Reto,vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt zu bewerten! Es war uns eine Freude, Sie als unseren Gast erfreuen zu dürfen.Wir freuen uns sehr, dass Ihnen unsere Serviceleistungen gefallen haben. Unsere Mitarbeiter geben jederzeit ihr Bestes, die Aufenthalte unserer Gäste unvergesslich zu gestalten. Wir freuen uns, Sie in naher Zukunft wieder bei uns begrüssen zu dürfen. Mit besten Grüssen aus dem ersten aja Resort in Zürich,Murat SevincAssistant Front Office Manager

5 out of 5

Posted by on 11 Jun 2023

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Comment from Hotel Management

13 Jun 2023 by Murat Sevinc

Dear Martina,thank you for visiting the first aja City-Resort in Zurich and your great review!We are glad that you have given us your valuable time to rate our unique resort and hope to welcoming you soon again. Best regards from Zurich,Murat SevincAssistant Front Office Manager

Property Features

Mercure Zürich City offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour or ticket assistance, and multilingual staff are also featured at Mercure Zürich City . Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Zürich hotel is smoke free.

  • 319 guestrooms or units
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Zurich Altstetten Station (2 km / 1.2 mi)
  • Metro station: Seidelhof Tram Stop (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Zürich City offers 319 accommodations with a hairdryer and blackout curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Mercure Zürich City has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Covered self-parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • a-ja Zürich. Das City-Resort. Hotel Zurich
  • a-ja Zürich. Das City-Resort. Hotel
  • a-ja Zürich. Das City-Resort. Zurich
  • aja Zürich Das CityResort
  • a ja Zürich. Das City Resort.
  • a-ja Das City-Resort. Hotel
  • aja Zuerich Hotel Zürich
  • aja Zuerich Hotel
  • aja Zuerich Zürich
  • Hotel aja Zuerich Zürich
  • Zürich aja Zuerich Hotel
  • Hotel aja Zuerich
  • a ja Zürich. Das City Resort.
  • aja Zuerich
  • Mercure Zürich City
  • Mercure Zürich City Hotel
  • Mercure Zürich City Zürich
  • Mercure Zürich City Hotel Zürich
  • Mercure Zürich City (Eröffnung November 2023)

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.