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Altstadt Hotel

3.0 star property

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Café
Classic
Classic
Café
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

View in a map
Kirchgasse 4, Zürich, ZH, 8001
  • Place, Zurich Town Hall
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Place, Zürich Opera House
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪13 min drive‬

Room options

View all photos for Design Plus

Room amenity

Design Plus

8.6 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Cosy

Classic Cosy

Classic Cosy

8.6 out of 10
Excellent
(33 reviews)
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic

8.4 out of 10
Very good
(18 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Design

Design

Design

8.8 out of 10
Excellent
(23 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Attic Design

Attic Design

Attic Design

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Design with Rooftop Terrace

Design with Rooftop Terrace

Design with Rooftop Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Altstadt Hotel

Hotel with a bar, 7-minute walk to Bahnhofstrasse
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Change of towels is available on request.
Altstadt Hotel offers 25 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Altstadt Hotel. During your stay, you're just a quick walk from Bahnhofstrasse. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 1-minute drive from Bahnhofstrasse and 6 minutes from Letzigrund Stadium
  • Pets welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Altstadt Hotel. For a fee, parking is available.

This 3-star Zürich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Altstadt Bar - This bar serves breakfast and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 36 per day); discounts available
  • Covered parking on site (CHF 36 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CHF 15 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Altstadt Bar

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Covered self parking fee: CHF 36 per night
  • Nearby parking fee: CHF 36.00 per day (1640 ft away)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number CHE-169.051.025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Altstadt Hotel
Altstadt Hotel Zurich
Altstadt Zurich
Hotel Altstadt
Altstadt Zürich
Altstadt Hotel zürich
Altstadt Hotel Hotel
Altstadt Hotel Zürich
Altstadt Hotel Hotel Zürich

Altstadt Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 974 reviews
Rating 8 - Good. 335 out of 974 reviews
Rating 6 - Okay. 81 out of 974 reviews
Rating 4 - Poor. 29 out of 974 reviews
Rating 2 - Terrible. 14 out of 974 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a bit of a charade. No parking onsite however it is about 5 mins. After arriving, our host said we were able to pull up outside the hotel for a few minutes to pack the car. Just know, it does look like a pedestrian walkway but you can drive on it!
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Could be better - saw quite a bit of dust in the room. It is very convenient though.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

6/10 Okay

Prasad

Travelled with family
Disliked: Amenities, property conditions & facilities
Dining transportation
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Fun breakfast and nice rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carys

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Fantastic location when visiting Zurich. Great staff and delicious breakfast. The room with the roof terrace is delightful. Will stay again when we visit next time. Thank you.
Stayed 1 night in Jul 2025

8/10 Good

Jose, SAN JUAN

Travelled with family
Liked: Amenities
Small but great service and clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Stayed 2 nights in Jul 2025

8/10 Good

Elizabeth

Stayed 1 night in Jul 2025

10/10 Excellent

David, Riverhills

Stayed 2 nights in Jul 2025

10/10 Excellent

Manpreet

Stayed 1 night in Jul 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and fast check in! Be mindful that rooms do not have AC. This doesn't bother me at all, but it does some. Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

TULLIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most interesting small boutique hotels in the world
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, Perfect location.
Stayed 1 night in Jul 2025

8/10 Good

laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , Easy check-in and out !! Great location. Needs some AC .
Stayed 1 night in Jun 2025

10/10 Excellent

Hetal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is one of the main reason I booked this hotel. But it turned out way better than I expected. The room was clean and comfortable. Breakfast was also not bad. It is so close to old town and limmat.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Very nice service at check in, luggage storage was good and taxi arrangements done well. Great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Lavanya, Elmsford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Terrace

This hotel was in a location easy to walk to all of old town Zürich. We had a little trouble finding it and the cobblestone was being worked on outside their doors. Once there we had the cutest terrace loft. What a great find. Don’t let the journey there dissuade you. Good breakfast, clean, nice shower and comfortable bed.
Little street in front of Hotel. Cobblestone repair
Terrace above room facing west toward Lindt building
Terrace facing the Grossmunster Church
Main bedroom
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly & helpful. Stored our luggage pre check in & after checkout. Great location in Old Town. Accommodation served their purpose & were more than adequate. Would definitely stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Lei

Travelled with group
The ladies from the reception is very helpful and friendly. Our main concern is the shower which is very small and no door making the bathroom all wet when showering. The room size is small but cozy. The air conditioning is not that cool. The location is very good, near the main attraction of the Old Town and accessible to the tram and train stations. Overall we like our stay.
Stayed 1 night in Jun 2025

4/10 Poor

armando

Liked: Property conditions & facilities
The worst hotel I've ever been to. The room is in an arctic. When you get out of bed, you have to do it on your knees because you'll hit your head. In the bathroom, when you take a shower, the water comes out all over the floor. You have to put a towel so it doesn't get into the room. You can't leave anything on the shelves because they get wet. The safe is in the apartment and the TV doesn't work. Don't stay in room #56.
Stayed 3 nights in Jun 2025