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Arlette Am Hauptbahnhof Hotel

2.0 star property

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Photo gallery for Arlette Am Hauptbahnhof Hotel

Lobby
Exterior
Banquet hall
Lobby sitting area
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Stampfenbachstrasse 26, Zürich, ZH, 8001
  • Place, Swiss National Museum
    ‪3 min walk‬
  • Place, ETH Zurich
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Kleines Zweibettzimmer

Down duvets, minibar, in-room safe, desk

Kleines Zweibettzimmer

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Single Room

  • Sleeps 1

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

Kleines Zweibettzimmer

  • Sleeps 2

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About this property

Arlette Am Hauptbahnhof Hotel

Laundry facilities, free newspapers, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Arlette Am Hauptbahnhof Hotel offers 30 accommodations with minibars and safes. Beds feature down comforters. 50-cm flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Arlette Am Hauptbahnhof Hotel. During your stay, you're just a quick walk from Bahnhofstrasse. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Bahnhofstrasse and 6 minutes from Letzigrund Stadium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Arlette Am Hauptbahnhof Hotel, you'll find multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi.

This Zürich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

More

  • 1 building
  • 5 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CHF 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Pet fee: CHF 20.00 per pet, per night
  • Rollaway bed fee: CHF 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Arlette Am Hauptbahnhof
Arlette Am Hauptbahnhof Hotel
Arlette Am Hauptbahnhof Hotel Zurich
Arlette Am Hauptbahnhof Zurich
Hotel Arlette
Arlette Am Hauptbahnhof Hotel Zürich
Arlette Am Hauptbahnhof Zürich
Arlette Am Hauptbahnhof Züric
Arlette Am Hauptbahnhof
Arlette Am Hauptbahnhof Hotel Hotel
Arlette Am Hauptbahnhof Hotel Zürich
Arlette Am Hauptbahnhof Hotel Hotel Zürich

Arlette Am Hauptbahnhof Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 280 out of 588 reviews
Rating 8 - Good. 233 out of 588 reviews
Rating 6 - Okay. 57 out of 588 reviews
Rating 4 - Poor. 11 out of 588 reviews
Rating 2 - Terrible. 7 out of 588 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

emma

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Reception staff were excellent , however our room was noisy due to noise from the street / poor glazing. The heating in the room didn’t work and nor did the electrics on the back wall . A real shame as staff, cleanliness and location excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Robert, VERNON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. The fellow at the front desk was very friendly and always greeted us as we came and went. The housekeeper lady was very friendly and took care of our laundry in record time and with great care. Couldn’t recommend this place more.
Stayed 2 nights in Jan 2026

8/10 Good

Rachael

Travelled with partner
Liked: Cleanliness
The hotel staff were very kind and helpful. The room was quite spacious but a bit outdated. The location of the hotel is a quick 6-7 minute walk to the main train station. There is a nice cafe right next door. We would stay again for sure.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This little property was amazing. The hotel is old, but well kept. The room was small, but very comfortable, clean and quiet. Located less than 10 min walking from Zurich main train station and only 15 min walking from the old town. The front desk people were very helpful and friendly. There is a great cafe restaurant next door for breakfast or lunch.
Stayed 1 night in Dec 2025

8/10 Good

Han

Stayed 2 nights in Dec 2025

10/10 Excellent

Mutsumi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station. Hotel contracts with cafe next door to take care of breakfast. Very good food,but limited options. But we enjoyed it.
Stayed 4 nights in Dec 2025

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at reception were excelent Room needs an overhaul. Looks like they are startng maintenance at them. Shower was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Anne

Liked: Cleanliness, staff & service, room comfort
They are using the cafe next door. The breakfast would be a coffee and pastry. I did not get the breakfast, so I can't comment on quality. My room had no heat. The desk did send me an electric radiator which helped some, but it was a good clothes warmer. The hotel is 3 blocks from the main train station
Stayed 2 nights in Dec 2025

10/10 Excellent

Glen

The room was spotless and all the staff were very welcoming.
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, quiet and staff, proximity to train station and city center
Stayed 2 nights in Dec 2025

10/10 Excellent

Zhao, Rotterdam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
clean room，friendly staff，nice location
Room
side table with embeded radio
Stayed 1 night in Dec 2025

10/10 Excellent

Hemsa

Liked: Cleanliness, staff & service, amenities
Location, condition, easy check in / out,
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We started for one night there, very convenient to walk to the train stations with luggage. loved the pillows and blankets in the hotel. Walkable to old town, many dining and shopping in the area. Helpful stuff. At night you have to scan your keys to walk in.
Stayed 1 night in Nov 2025

10/10 Excellent

Laetitia

Business traveller
Liked: Cleanliness, staff & service, amenities
Great small hotel right at the train station, super convenient. Nice staff
Stayed 4 nights in Nov 2025

10/10 Excellent

MAGALY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is great. Really close to the train station.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 5 nights in Oct 2025

8/10 Good

Jayash

Liked: Cleanliness, property conditions & facilities
Room was Compact & perfect for the solo traveler. Quick Walk to the train station for all connections. Street noise is a thing if you are sensitive sleeper, not often though .. relatively quiet. After hour check-in is automated, was smoother and safer than I expected.
Stayed 3 nights in Oct 2025

8/10 Good

Guylaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Close to Hauptbahnhof (though you need to carry suitcase up stairs in front of hotel) | Comfortable bed | Power sockets were in the right places | Complimentary water | Included breakfast from cafe next door was tasty Cons: No reception after hours (though there is an emergency phone number) - should have been notified of after hours access code prior to check-in | Safe could be more modern (but it did the job) | Interior is a bit old - USB power sockets could be installed
Stayed 1 night in Sep 2025

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel’s location is ashort distance away from the train station. Passageway to the hotel was dimly lit at night, but not a problem. Only difficulty was in finding hotel’s location on the 1st day. Good baslc breakfast from nearby bakery.
Stayed 3 nights in Sep 2025

8/10 Good

Gyongy

Liked: Cleanliness, staff & service
We were unaware of an airport shuttle? Arriving after 8:00 p.m. was a bit difficult. We were, however, finally able to follow the steps to open and get our keys. It was very helpful that a young couple was coming out and could help us. Also thoughtful and helpful was an envelope with our name with a key! It seemed very early to have no staff available. Next day staff person was wonderful and we enjoyed our stay.
Stayed 2 nights in Oct 2025

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are good, affordableish for Zurich.
Stayed 4 nights in Sep 2025

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was excellent, breakfast was available. Convenient location
Stayed 1 night in Sep 2025