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Arlette Am Hauptbahnhof Hotel

2.0 star property

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Photo gallery for Arlette Am Hauptbahnhof Hotel

Lobby
Banquet hall
Lobby sitting area
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Stampfenbachstrasse 26, Zürich, ZH, 8001
  • Place, Swiss National Museum
    ‪3 min walk‬
  • Place, ETH Zurich
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪10 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.2 out of 10
Very good
(25 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room

Twin Room

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Kleines Zweibettzimmer

Down duvets, minibar, in-room safe, desk

Kleines Zweibettzimmer

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

Single Room

  • Sleeps 1

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

Kleines Zweibettzimmer

  • Sleeps 2

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About this property

Arlette Am Hauptbahnhof Hotel

Laundry facilities, free newspapers, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Arlette Am Hauptbahnhof Hotel offers 30 accommodations with minibars and safes. Beds feature down comforters. 50-cm flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Arlette Am Hauptbahnhof Hotel. During your stay, you're just a quick walk from Bahnhofstrasse. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Bahnhofstrasse and 6 minutes from Letzigrund Stadium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Arlette Am Hauptbahnhof Hotel, you'll find multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Public spaces have free WiFi.

This Zürich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

More

  • 1 building
  • 5 floors
  • Built in 1962
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: CHF 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children
  • Pet fee: CHF 20.00 per pet, per night
  • Rollaway bed fee: CHF 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests will receive an access code.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Arlette Am Hauptbahnhof
Arlette Am Hauptbahnhof Hotel
Arlette Am Hauptbahnhof Hotel Zurich
Arlette Am Hauptbahnhof Zurich
Hotel Arlette
Arlette Am Hauptbahnhof Hotel Zürich
Arlette Am Hauptbahnhof Zürich
Arlette Am Hauptbahnhof Züric
Arlette Am Hauptbahnhof
Arlette Am Hauptbahnhof Hotel Hotel
Arlette Am Hauptbahnhof Hotel Zürich
Arlette Am Hauptbahnhof Hotel Hotel Zürich

Arlette Am Hauptbahnhof Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 265 out of 568 reviews
Rating 8 - Good. 230 out of 568 reviews
Rating 6 - Okay. 57 out of 568 reviews
Rating 4 - Poor. 11 out of 568 reviews
Rating 2 - Terrible. 5 out of 568 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, quiet and staff, proximity to train station and city center
Stayed 2 nights in Dec 2025

10/10 Excellent

Zhao, Rotterdam

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
clean room，friendly staff，nice location
Room
side table with embeded radio
Stayed 1 night in Dec 2025

10/10 Excellent

Hemsa

Liked: Cleanliness, staff & service, amenities
Location, condition, easy check in / out,
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We started for one night there, very convenient to walk to the train stations with luggage. loved the pillows and blankets in the hotel. Walkable to old town, many dining and shopping in the area. Helpful stuff. At night you have to scan your keys to walk in.
Stayed 1 night in Nov 2025

10/10 Excellent

Laetitia

Business traveller
Liked: Cleanliness, staff & service, amenities
Great small hotel right at the train station, super convenient. Nice staff
Stayed 4 nights in Nov 2025

10/10 Excellent

MAGALY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is great. Really close to the train station.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 5 nights in Oct 2025

8/10 Good

Jayash

Liked: Cleanliness, property conditions & facilities
Room was Compact & perfect for the solo traveler. Quick Walk to the train station for all connections. Street noise is a thing if you are sensitive sleeper, not often though .. relatively quiet. After hour check-in is automated, was smoother and safer than I expected.
Stayed 3 nights in Oct 2025

8/10 Good

Guylaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Close to Hauptbahnhof (though you need to carry suitcase up stairs in front of hotel) | Comfortable bed | Power sockets were in the right places | Complimentary water | Included breakfast from cafe next door was tasty Cons: No reception after hours (though there is an emergency phone number) - should have been notified of after hours access code prior to check-in | Safe could be more modern (but it did the job) | Interior is a bit old - USB power sockets could be installed
Stayed 1 night in Sep 2025

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel’s location is ashort distance away from the train station. Passageway to the hotel was dimly lit at night, but not a problem. Only difficulty was in finding hotel’s location on the 1st day. Good baslc breakfast from nearby bakery.
Stayed 3 nights in Sep 2025

8/10 Good

Gyongy

Liked: Cleanliness, staff & service
We were unaware of an airport shuttle? Arriving after 8:00 p.m. was a bit difficult. We were, however, finally able to follow the steps to open and get our keys. It was very helpful that a young couple was coming out and could help us. Also thoughtful and helpful was an envelope with our name with a key! It seemed very early to have no staff available. Next day staff person was wonderful and we enjoyed our stay.
Stayed 2 nights in Oct 2025

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are good, affordableish for Zurich.
Stayed 4 nights in Sep 2025

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was excellent, breakfast was available. Convenient location
Stayed 1 night in Sep 2025

4/10 Poor

Mattie

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Yek Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint hotel, and the staff was so helpful!!! It has an excellent location! Great breakfast place nextdoor!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Automated check in was easy, although reception is also staffed from 8-8. Clean cozy room. Good selection of TV channels. Great location!
Stayed 1 night in Sep 2025

8/10 Good

Lori

Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly & accommodating staff
Stayed 1 night in Sep 2025

8/10 Good

Seth

Travelled with family
Liked: Cleanliness, staff & service
Close to everything - museums, restaurants, train etc.
Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Arlette Hotel was one of the more affordable hotels in Zurich that I selected. PROs: Within 5 min. walk from the Central Train Station and Landesmuseum. Warm welcome from Jacob, and nice chats + tips from Manfred, a friendly resourceful young man. Room has everything that a single travel needs. AC is available despite non-avail. listing. CONs: Room is old. AC is noisy. Bathroom needs more lighting. Bed is placed near table - be sure to move bed away or you'll bump your head on the table edge. Buffet breakfast is temporarily UNAVAILABLE despite listing. I was issued a daily voucher with SAME menu per day at the next-door Cafe with some non-English speaking ladies - that means just ONE coffee, ONE everything, NOT a buffet. This hotel losts one star due to this.
Stayed 3 nights in Sep 2025

8/10 Good

Odalys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Stay at Hotel Arlette am Hauptbahnhof

Hotel Arlette is a small but clean hotel, perfect for a short stay in Zürich. The location is excellent—just steps from the main train station, making it very convenient to explore the city and travel around Switzerland.
Stayed 1 night in Sep 2025

8/10 Good

ANTHONY

Travelled with partner
Liked: Cleanliness, staff & service
The front desk person Jakob was very accommodating. He allowed us to check in before 11 AM! He also allowed us to borrow a hot water kettle. Check out is also later than other hotels. It is at 11:30. There is an available elevator, although small. Hotel is a bit old but is very close to the main train station, Zurich HB. Approximately 6-7 minutes walk. Hotel is also close to old town and the new area where you can go shopping. Close to restaurants. Will definitely stay again if we are in Zurich. Highly recommended if you want to stay close to action but in a much quieter location.
Stayed 1 night in Sep 2025