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Crowne Plaza Zürich by IHG

4.0 star property

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Photo gallery for Crowne Plaza Zürich by IHG

Property amenity
Reception
Exterior
Lake
Daily buffet breakfast (CHF 29 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
420 Badenerstrasse, Zürich, ZH, 8040
  • Place, Letzigrund Stadium
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪4 min drive‬
  • Place, Swiss National Museum
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Queen Bed

8.8 out of 10
Excellent
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

8.6 out of 10
Excellent
(11 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(16 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(68 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Zürich by IHG

Hotel with a sauna, a quick walk to Letzigrund Stadium
Along with a restaurant, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and self parking. Housekeeping is available on request.
Crowne Plaza Zürich by IHG offers 365 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Zürich by IHG. During your stay, you're just a quick walk from Letzigrund Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Hotel Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Letzigrund Stadium and a 5-minute drive from Bahnhofstrasse
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Crowne Plaza Zürich by IHG offers its guests a health club and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Zürich by IHG. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Hotel Restaurant - This restaurant specializes in Latin American cuisine and serves lunch and dinner.
Bar - This bar specializes in Modern European cuisine and serves light fare only. Open daily.
Restaurant West - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (CHF 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant
  • Restaurant West

Things to do

  • Fitness classes
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CHF 100.00 per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Reviews

Crowne Plaza Zürich by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 480 out of 1019 reviews
Rating 8 - Good. 354 out of 1019 reviews
Rating 6 - Okay. 104 out of 1019 reviews
Rating 4 - Poor. 41 out of 1019 reviews
Rating 2 - Terrible. 40 out of 1019 reviews

Reviews

8/10 Good

Geoffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah, Wimborne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice when you enter and the room was pleasant too. I liked the fact that we had a kettle in our room and the reception staff were happy to provide English Breakfast teabags for me to use in the room. We also got a dressing gown and slippers which we were able to use to go down to the pool in. The pool and sundeck was an added bonus for our stay. It was nice to have a swim and then relax after a busy day out and about. The location was easy to get to via tram from the station, just needed to take number 3. The stadium is only a couple of minutes walk which was also helpful. There was also a fridge in the room, which again was another bonus. We didn't have breakfast (as it was quite expensive) so can't comment on the restaurant facilities but apart from that, great hotel, great reception area to sit and nice comfortable beds. Quite, dark rooms, great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Poonam

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for our purpose (attending football at Stadion Letzingrud). Really good transport links with two close tram stops.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities, property conditions & facilities
Great hotel, staff amazing!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza Zürich - would recommend

Great location near to Stadion Letzigrund where we watched one of the Euro 2025 football matches. After flight delays / rerouting, plus the arrival day being my birthday, we arrived after a long journey to be greeted by a very friendly reception chap, who gave us a free drink in the bar and breakfast voucher. Most welcome - thank you. Room was clean and very comfortable, with everything we needed for our stay. The air conditioning was great as it was very hot weather.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sally Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in a great hotel. Breakfast was very good with lots of choice. Omelette a particular favourite. Pool and gym facilities excellent. Short tram ride to city centre about 15 minutes.
Stayed 3 nights in Jul 2025

8/10 Good

Christopher, Melbourne

Stayed 7 nights in Jul 2025

10/10 Excellent

Erin

Stayed 2 nights in Jun 2025

8/10 Good

Maheen

Located within walk to tram and near a couple of cool neighborhoods. Expensive stay in a minimalist room. Friendly service.
Stayed 3 nights in Jul 2025

10/10 Excellent

haf

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room and nice bathroom & toiletries. UK, EU and Swiss sockets in room! Good breakfast although expensive. Location not central but regular trams nearby.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent gym

Friendly and helpful front desk staff. An excellent gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Rafael

Stayed 1 night in Jun 2025

8/10 Good

BERTRAND

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is about 25 minutes from the airport and strategically located in the middle of the city of Zurich. Staff is courteous. We arrived an hour early for check-in. However, check in fee still charged and not waived. Rooms are clean. There is air conditioning. There are 2 onsite restaurants that serve very good food. I would still recommend based on location
Stayed 2 nights in Jun 2025

8/10 Good

Elías, Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Very good bar. The rooma were good. But the area around the hotel is not beautiful.
Stayed 2 nights in Jun 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioned room with small balcony with sea view. Breakfast was superb and staff really helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Satish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't use any other facilities, so I can't comment on them. The location is good
Stayed 2 nights in Jun 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 7 nights in Jun 2025

2/10 Terrible

Hardeep

Stayed 2 nights in Jun 2025

10/10 Excellent

Naresh Kumar

Stayed 4 nights in Jun 2025

10/10 Excellent

Hailey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place! My only complaint would be that there was construction so it was a little loud at times, but nothing I couldn’t sleep through in the morning!
Stayed 1 night in Jun 2025

8/10 Good

Grace Ka Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, service is very good. Hotel is a bit far from the closest tram station. At least a 5 minute walk from hotel.
Stayed 6 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Great location, clean, comfortable, and the staff was very helpful
Stayed 2 nights in May 2025

8/10 Good

Hemchandra

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very small rooms. No shopping near by, had to take a tram to Bahnhofstrasse for shopping. Breakfast was very good though
Stayed 2 nights in May 2025

8/10 Good

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025