EMA House Hotel Suites

4.0 star property

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Room options

View all photos for Superior Suite, 1 Bedroom, Kitchen

Superior Suite, 1 Bedroom, Kitchen | In-room dining

Superior Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Suite, 2 Bedrooms, Kitchen

Air conditioning

Superior Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Suite 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Executive Suite 2 Bedrooms

10.0 out of 10
Exceptional
(15 reviews)
  • River view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite | Interior

Junior Suite

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite 1 Bedroom

Iron/ironing board

Executive Suite 1 Bedroom

9.8 out of 10
Exceptional
(18 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

EMA House Hotel Suites

Self parking, a microwave in a common area, and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a computer station are onsite.
EMA House Hotel Suites offers 23 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Zürich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at EMA House Hotel Suites. During your stay, you're just a quick walk from Flussbad Oberer Letten. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Swiss National Museum and ETH Zurich
  • Airport shuttle service available for a fee
EMA House Hotel Suites offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly EMA House Hotel Suites also features dry cleaning/laundry services, room service (during limited hours), and express check-out. Parking is available for a fee.

This 4-star Zürich hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Covered parking on site (CHF 28 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: CHF 20 for adults and CHF 20 for children

Family friendly

  • In-room cot
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Spices
  • Toaster

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laundry detergent
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 45 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CHF 20 for adults and CHF 20 for children
  • Airport shuttle fee: CHF 34 per person (one-way)
  • Airport shuttle fee per child: CHF 34 (one-way), (up to 17 years old)
  • Covered self parking fee: CHF 28 per night (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
EMA House Hotel Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

EMA Hotel
EMA Hotel Zurich
EMA house All Suite
EMA house All Suite Hotel
EMA house Zurich All Suite
EMA house Zurich All Suite Hotel
EMA house Zurich Suite Hotel
Suite Hotel Zurich
EMA House Hotel Suites Zurich
EMA House Hotel Suites
EMA House Suites Zurich
EMA House Suites
Ema House - The Zurich All Hotel
Ema Hotel zürich
EMA house The Zurich All Suite Hotel
EMA House Hotel Suites Zürich
EMA House Suites Zürich
EMA House Hotel Suites Hotel
EMA House Hotel Suites Zürich
EMA House Hotel Suites Hotel Zürich

EMA House Hotel Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 577 out of 771 reviews
Rating 8 - Good. 153 out of 771 reviews
Rating 6 - Okay. 22 out of 771 reviews
Rating 4 - Poor. 10 out of 771 reviews
Rating 2 - Terrible. 9 out of 771 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2026

8/10 Good

Mehran

Stayed 3 nights in Dec 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Close to Old Town. Very clean and would stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hafiz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Friendly staff
Stayed 8 nights in Dec 2025

10/10 Excellent

Nancy

Stayed 4 nights in Dec 2025

10/10 Excellent

Tian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful service, in room breakfast. We totally enjoyed staying in the hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Oktay

Stayed 2 nights in Dec 2025

10/10 Excellent

Dilys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. About 8 mins walk to Zurich hb. Quiet and away from the crowds. Bteafast served in room.
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really nice space and staff. Room was well equipped and clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly, helpful staff and the most comfortable bed and room we’ve ever stayed in. We were pleasantly surprised when we saw our room with a view of the city below. The breakfast service and selection was fantastic. We wished the 5 other hotels we stayed at on our trip were as great as EMA! EMA is a hidden gem!
Beautiful room
View from balcony
Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Awesome for everything.
Stayed 1 night in Dec 2025

10/10 Excellent

Khrystyna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, professional, and quiet
Stayed 5 nights in Dec 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Justin, Marina Del Rey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, extremely professional and accommodating.
Stayed 8 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Mayurkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good transportation near Zurich HB and airport food availability just in 5 minutes lots options
Stayed 7 nights in Sep 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a perfect experience! Everything was modern, clean, felt new, spacious. Service was amazing, very accomodating. Wonderful room service breakfast that was included in our room rate and well worth it. Would stay here again in a heartbeat next time in zurich. Rarely do i give a hotel a perfect review but Ema deserves it.
Stayed 1 night in Sep 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

4/10 Poor

Patricia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
After booking an executive suite / full apartment on Expedia. I got charged an additional fee per night for my husband. Totaled almost 500 CAD for 4 nights.
Stayed 4 nights in Sep 2025

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, walkable.
Stayed 1 night in Sep 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at EMA hotels during the last few days of our trip. The front desk was professional and courteous. The in-room breakfast was prompt and delicious. Rooms were clean, quiet, and incredibly spacious. The in-unit washer/dryer worked surprisingly very well and the all-in-one function was quite convenient if you’re on the go. Bring your own detergent if you expect to have a lot of laundry. They provide a small complimentary pack of detergent for the first wash. The bus stop is located just around the corner and only two stops away from Zurich HB train station. The only quirk was the bathroom as the walls and door were frosted glass. Ok for couples I assume, but for siblings it was a bit awkward. The AC worked well and was mostly silent. House keeping comes around 10-10:30am so if you’re still eating breakfast they’ll ring the doorbell to ask if you need cleaning.
Stayed 4 nights in Sep 2025

10/10 Excellent

RICHA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good , cleanliness was excellent !! Staff was polite !! I loved my stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
Great accommodations and well located!
Stayed 1 night in Aug 2025

2/10 Terrible

Bekir

Stayed 6 nights in Jul 2025